Car rental at Nadi Airport

Pros: Nothing. Kayak sucks. The rental agency does not hold any reservations made through Kayak so there is no guarantee you will get a car. I reserved a Jeep Wrangler. The only option available when we got their was a Toyota Corolla. Spent two weeks jammed into a vehicle that was too small for us.

Cons: I’ll never use Budget or Kayak again. Go direct to the car rental company and prepay. It is the only way to guarantee they will have a car for you. Four other renters had the exact same experience while we were there fighting with the agent to get our rental so it wasn’t just us.

Pros: The staff directed us to another car rental agency that was able to provide a car.

Cons: When I reserve a car, I expect that to mean that a car will be available. Apparently this is not well understood by Budget. They did not have a car available as promised, so I can only provide the lowest rating possible as feedback. I won't make the mistake of reserving with Budget in the future.

Pros: No very rude did not have the car we booked and gave us an 13 year old truck that my partner could not drive

Cons: Could have let us know they didn’t have a proper vehicle another so rude

Cons: They didn’t have a car for us after all even though we reserved one. We still paid for rental insurance that didn’t apply to our other rental.

Pros: We did not end up renting a car with budget as when we arrived at the airport we were told they didn't have one available even though we were able to book it on line. We asked if there would be one the next day and they said call in the morning but probably not!!! So here we are stranded with no car

Cons: Everything!!! Will never book with budget again. How can an online system accept a booking and then be told there is no car available. We are now home and have just seen an insurance charge on our visa card DISGUSTING!!!!!!!!!

Pros: Staff was very friendly

Cons: They didn't have the car I booked ,I had to go to another company

Pros: Nothing

Cons: Reservation was at 6am at airport. We were told there's no car, and maybe by 11am there's one. They offered car rental from satellite car rental next booth. We had to rent from Satellit Rental(old car didn't work well so had to exchange)after an hour or two of hesitation. No apology either.

Pros: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.

Cons: Horrible. Did not have car. Pulled a fast one on us and sent us to the agency next door. Seems to be a common practice. Had to pay more on the spot. Horrible experience.

Cons: We arrived to pick up our car and we were informed that there were no cars for us because they let the person who was renting our car before us extend their rental into our time. They told us we would have to get the car the following day. It ruined our plans for the rest of our trip.

Pros: Nothing! The car wasn't available when we arrived at 5.30p.m. They offered us a Mazda 2 which was too small for the three of us and our luggage.

Cons: Having what we had booked and had a confirmation for. At least they could have had a similar size car available.

Pros: Got an "upgrade" after waiting for two hours.

Cons: When I arrived they said the car I reserved has a flat tire and they can't give it to me. They didn't have any other car available but offered me to rent from another company at a higher price. Then a second customer arrived with a reservation for the same car as mine. Manager phone #: +679 992 3047

Pros: Nothing

Cons: When we were picking up our car, there were no car available.

Pros: Nothing!

Cons: Have a reservation honored and don’t give my reserved vehicle away! Had to scramble around for. car because of this and missed appointments and events as a result. Never again and will tell friends and family to keep far away from this pathetic business.

Pros: When we arrived, they had no vehicles available, they acknowledged our reservations and apologized. They said that we can wait for someone to return a car! no guarantee when that would happen. Do not reserve a car with Budget in Fiji.

Cons: Having our vehicle when we arrived.

Cons: After receiving a confirmation email we taxi to the airport to collect. They told us no car was available. They could not provide a replacement car, they offered no apology. We had to organise another car at our own expense which was nearly double the 150fjd we had originally been confirmed.

Pros: I did not rent. Terrible experience.

Cons: I went to Budget to pick up my car on the designated day and the agent told me that she does not have the car type that I selected. She also told me that she cannot upgrade me because she does not have cars. Then she told me that she can offer me a downgrade car but more expensive than my booking.

Cons: No cars available

Car was junk

Pros: I was rented a broken down Suzuki. When I complained, the manager was rude, so I cancelled the car shortly after the rental began. I was charged $50.

Cons: The car was junk. I cancelled rental. Manager was rude. I was charged $50 for cancelling. I hired a car from Avis that I was happy with. I won’t use Budget again.

Don't trust them...

Cons: when we arrived they didn't have a automatic vehicle to rent to us. Just one vehicle available manual. I don't drive manual, specially in Fiji where you drive on the opposite direction. Sales rep tried to help us with another rental company, we ended up paying more for the car. Very disappointed!!!