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Hotel Universel Montreal

Hotel Universel Montreal

7.9
Good

Based on 1,653 reviews
 
5000 Sherbrooke East, Montreal, QC, Canada
  +1 514 253 3365
Hotel Universel Montreal - Montreal, QC, Canada
Check-in
Check-out
Compare vs KAYAK |
Hotels.com $155
TripAdvisor $161
Priceline $163
Hotels.com
per night
TripAdvisor
per night
Priceline
per night

Rooms

Check-in
Check-out

Premier rooms

$288+

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Bed type
Provider
Nightly Base Price
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King bed
$288 per night

Standard rooms

$155+

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Bed type
Provider
Nightly Base Price
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Double bed
$155 per night
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Double bed
$161 per night
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Double bed
$166 per night
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Unknown
$169 per night
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Double bed
$172 per night
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Unknown
$186 per night
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Double bed
$188 per night
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Double bed
$192 per night
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Double bed
$222 per night
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Double bed
$301 per night

Superior rooms

$268+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$268 per night

Double rooms

$163+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$163 per night
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Double bed
$203 per night
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Double bed
$292 per night

Reviews

Pros

Cons

Traveller rating

118
95
36
7
3

Time of year

Traveller type

Show reviews that mention

+
botanical garden
olympic stadium
free parking
sliding door
swimming pool
shuttle service
helpful hotel
staff was friendly
good location
walking distance
room was very clean
renovated rooms
metro stop
  • Excellent
    Apr 2018
    10.0

    all

    everything was good

  • Good
    Jul 2017
    8.0

    Olympic Parc lodging

    The hotel is right across the street from Olympic Parc and an easy walk to the Biodome and Botanical Garden.

    There aren't many good places to eat nearby, but there are several very good and affordable restaurants in the Hochelaga neighborhood which is just a mile away.

  • Mediocre
    Jul 2016
    3.1

    Would not go back!

    The reception desk personnel, outside pool lifeguard and our room cleaning service staff manager was the most pleasant staff to deal with.

    Against my better judgement, I've let our room cleaning staff manager talk me out of commenting about our reasons for our dislikes, because she promised she would take care of the areas she was in charge of. However the hotel restaurant was another bad experience service was horrible never received the water wife ask for, my tomato juice watered down and something removed from inside the glass in front of my wife's view, the food we left approximately 2/3rd, and cost approximately $50.00 Canadian we were also their amusement that were laugh at, will never go there for anything. But at the McDonald their breakfast was great under $20.00 for two. The bar area I have not dealt with so, I can't say anything except if it's ran like their restaurant they need police their staff better and get in check with their prices.

  • Excellent
    Feb 2016
    10.0

    none

    none

  • Good
    Apr 2015
    6.5

    We went for an event at Olympic Stadium and the location could not have been better. We could leave our car at the hotel and walk.

    There was a band aid stuck to the counter in the bathroom when I arrived. I think it was placed there on purpose to hold the laminate counter in place (it looked like it was coming loose), but I didn't investigate further since it was gross.

  • Excellent
    Mar 2015
    8.2

    Staff were excellent in assisting us with taking the Subway and showing us different touring locations to visit.

    We called three times for a shuttle from the Viau Metro Station. When we complained to the front reception the woman responded " it wasn't me that took your call ". Thanks, a simple apology would have been fine.

  • Okay
    Jan 2015
    5.1

    Next time I'll look elsewhere.

    Nice room (but word is that many of the rooms have not been renovated, and that these are a disaster). Reasonable price.

    Inconvenient location. Unhelpful, barely competent staff. Single elevator for very large hotel means you either use the stairs always, or be prepared to add ten minutes to any trip to/from the lobby. Wifi did not work in our room—staff did not fix, apologize, or offer compensation.

  • Excellent
    Oct 2014
    10.0

    All aspects of the hotel were exceeding expectations

    Nothing

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About

Overview

A stay at Hotel Universel Montreal places you in the heart of Montreal, within a 15-minute walk of Saputo Stadium and Olympic Stadium. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.9 Good

Based on 1,653 reviews

8.9

Location

8.7

WiFi

3.4

Breakfast

1.0

Bar and Beverages

Things to know

  • Wonderful sightseeing
  • Accessible parking
  • Affordable parking

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
ATM on-site
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
Lift
Cribs available
Hairdryer
Pets not allowed

Location

Most popular landmarks

  • Olympic Park 0.7 km
  • Montreal Botanical Garden 1 km
  • Saint-Louis Square 5.6 km
  • Théâtre Saint-Denis 5.8 km
  • Chapelle Notre-Dame-de-Lourdes 5.8 km
  • Jean-Talon Market 5.8 km

Montreal travel guide

Learn about Montreal on KAYAK

Nearby hotels

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