|""Spacious rooms, clean facility, friendly staff""||(in 96 reviews)|
|"Good food great service good prices."||(in 14 reviews)|
|"The shuttle service was great!"||(in 10 reviews)|
|"Elevator was broken 1day"||(in 13 reviews)|
|"Breakfast was not included."||(in 17 reviews)|
|"indoor pool is being renovated."||(in 23 reviews)|
|staff was friendly||in 210 reviews|
|great location||in 139 reviews|
|nice hotel||in 111 reviews|
|swimming pool||in 108 reviews|
|breakfast was not included||in 65 reviews|
|olympic park||in 63 reviews|
|front desk||in 49 reviews|
|room was clean||in 47 reviews|
|close to metro||in 44 reviews|
|could hear people||in 39 reviews|
|bathroom door||in 37 reviews|
|food was good||in 29 reviews|
|shuttle service||in 28 reviews|
|botanical garden||in 25 reviews|
|coffee maker||in 25 reviews|
|one elevator||in 25 reviews|
|walking distance||in 25 reviews|
|bed was very comfortable||in 24 reviews|
|service was slow||in 13 reviews|
|montreal||in 12 reviews|
|walls are thin||in 12 reviews|
everything was good
Olympic Parc lodging
The hotel is right across the street from Olympic Parc and an easy walk to the Biodome and Botanical Garden.
There aren't many good places to eat nearby, but there are several very good and affordable restaurants in the Hochelaga neighborhood which is just a mile away.
Would not go back!
The reception desk personnel, outside pool lifeguard and our room cleaning service staff manager was the most pleasant staff to deal with.
Against my better judgement, I've let our room cleaning staff manager talk me out of commenting about our reasons for our dislikes, because she promised she would take care of the areas she was in charge of. However the hotel restaurant was another bad experience service was horrible never received the water wife ask for, my tomato juice watered down and something removed from inside the glass in front of my wife's view, the food we left approximately 2/3rd, and cost approximately $50.00 Canadian we were also their amusement that were laugh at, will never go there for anything. But at the McDonald their breakfast was great under $20.00 for two. The bar area I have not dealt with so, I can't say anything except if it's ran like their restaurant they need police their staff better and get in check with their prices.
We went for an event at Olympic Stadium and the location could not have been better. We could leave our car at the hotel and walk.
There was a band aid stuck to the counter in the bathroom when I arrived. I think it was placed there on purpose to hold the laminate counter in place (it looked like it was coming loose), but I didn't investigate further since it was gross.
Staff were excellent in assisting us with taking the Subway and showing us different touring locations to visit.
We called three times for a shuttle from the Viau Metro Station. When we complained to the front reception the woman responded " it wasn't me that took your call ". Thanks, a simple apology would have been fine.
Next time I'll look elsewhere.
Nice room (but word is that many of the rooms have not been renovated, and that these are a disaster). Reasonable price.
Inconvenient location. Unhelpful, barely competent staff. Single elevator for very large hotel means you either use the stairs always, or be prepared to add ten minutes to any trip to/from the lobby. Wifi did not work in our room—staff did not fix, apologize, or offer compensation.
All aspects of the hotel were exceeding expectations
Hotel Universel Montreal is situated in Montreal and is close to Olympic Stadium. It features a fitness centre, as well as an indoor pool, a beauty centre and a sauna.
Those staying at this 4-star hotel can plan excursions with help from the tour desk. Additionally, the multilingual staff are on hand to offer local information.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a microwave. They offer a desk, tea and coffee making facilities and wireless internet access.
Hotel Auberge Universel Montreal's on-site eatery provides an ideal option for guests wanting to dine in. Guests are welcome to relax with a drink on the bar's terrace.
Hotel Universel Montreal is less than a 25-minute drive from Montreal-Pierre Elliott Trudeau International Airport and Montreal Biodome is a short stroll away. It is also a brief walk from Pie IX Metro Station.
based on 1,132 reviews
Policies vary by room type and provider.
Hotel Universel Montreal is located at 5000, Rue Sherbrooke Est in Mercier-Hochelaga-Maisonneuve, 7.5 km from the centre of Montreal. Parc olympique is the closest landmark to Hotel Universel Montreal.
Check-in time is 16:00 and check-out time is 12:00 at Hotel Universel Montreal.
Yes, Hotel Universel Montreal offers free Wi-Fi.
Yes, Hotel Universel Montreal offers free parking.
No, Hotel Universel Montreal does not offer free airport shuttle service.
Hotel Universel Montreal is 11.8 km from Montreal St Hubert.
Yes, Hotel Universel Montreal is a pet-friendly hotel.
Yes, Hotel Universel Montreal has a pool on-site.