Monterrey hotels near Macroplaza

Pros: Good location, good costumer service.

Cons: The restrooms are in a really bad shape, at least the one in my room. The food for room service was always the same, and not too many options. They advertise soundproof rooms, not at all. They could use better AC. The moment I walked in that room, I instantly regretted to have payed all that money and for so many days. I hope the owner make some remodeling and really soon

Pros: Location is great. Nice Saturday night entertainment

Cons: It’s a little outdated. You can tell it’s been a while since they changed the decor

Pros: We had to option of choosing room with great view

Cons: Small parking lot

Pros: The bar could be bigger though

Pros: Breakfast and snack bar are always awesome Great value for price

Cons: Everything was as expected no dislikes

Pros: Location and free parking

Pros: The one redeeming part of this hotel is the beautiful view from the restaurant and lounge upstairs. Even though I was on the 10th floor, the view from my room was only of a concrete wall.

Cons: The reception gave me a very difficult time, and staff were not easy to deal with. When I checked in, I was immediately charged the full price of my reservation, given a key, and showed myself to a different room than I had booked. I returned to the front desk, and was told "all reservations are subject to room availability." I had never heard this before. I eventually got "lucky" according to staff, that one room of the class I booked was indeed clean. They also tried to charge me for breakfast when it was included in my rate - it seemed I had to argue over everything! The worst part of the hotel is that the "pabellon" it is located in is extremely difficult to navigate. It is impossible to get around it without getting trapped in the parking garage - no signage directs you to the street. Even upon entering the hotel for the first time, I had to ask 2 people how to get to the lobby - zero signage is present.

Pros: The comfort and cleanliness was great

Cons: Breakfast was very expensive . Bars closed on Sundays. Not much food choice in resteraunt. We tried to speak a little Spanish but no one spoke English which was very difficult at times

Pros: Great location for the Macroplaza and Barrio Antiguo, shops bars and restaurants are all within walking distance. The food in the restaurant is OK, stunning views of the city and breakfast is always good. Good gymnasium facilities and outdoor pool. The bar is also well stocked and has a nice vibe about it with great views too. The Pabellon M has a nice mix of restaurants, a Starbucks, a Cinema and Concert Arena.

Cons: Only 2 minor complaints; 1) Never any spoons for breakfast cereal, I stayed here for 11 nights and had to ask a member of staff for a spoon every morning. 2) The extractor fans in the toilet and shower were very noisy (Room 615) and I had to keep asking for them to be switched off in the evening as I could not sleep.

Pros: Nice bed and pillow choices. Great coffee

Cons: Everything was as expected keep up the good work

Pros: excellent service at the reception very clean and comfortable bed quite large rooms and the view looks almost all Monterrey

Cons: what I didn't like the bath towels were very old they were very hard and scratchy

Pros: Clean room nevertheless outdated

Cons: Without Hot Water for 2 days management did not care or answer calls AC issues for the entire stay.

Pros: Should be rated 5 star Would be an excellent choice!!!! The lovely lady concierge was exceptional!!

Cons: Wi-Fi works only in the lobby One day the shower had cold water/ out of 5 days

Pros: Right in the heart of the city, beautiful stuff and great service. Marcela help me out so much which is the woman at the Front Desk. She was very helpful and patient.

Pros: The hotel is good location. Very close to Santa Lucia river.

Cons: Everything was great!

Pros: Love the location, walking distance from the event i attended, and a lot of things to do nearby on foot like good food and museum. The staff was great, good buffet for breakfast, great service overall.

Cons: Didn't like that the hotel is quite old and it needs to be renovated, some areas look good but it needs an upgrade on the finishes overall, specifically the carpet and tile on bathroom on the room and hallways.

Cons: The room at our arrival smell like the ac wasn't working for while.... and the bathroom has some mold spots.

Pros: Loved the parking lot, that is a bit hidden away which gives added security. The super friendly staff. The included breakfast buffet all food was high quality.

Cons: No comments

Cons: Very old rooms! Smelling mold. American hotels format, don't like them.

Pros: The room was a perfect size, and King bed was as expected!

Pros: Selected this hotel because it's location and pool area. We were happy with the swimming pool, friendly staff, spacious room and comfortable bed.

Cons: Due to faulty door lock we could not enter our room, but after an hour or so we got a new one. Additonally, I think that the hotel is rather expensive for what you get (+ breakfast was not included. It costs 250 extra per person).

Cons: They didn’t leave bottle water consistently. There is music outside all night most days of the week.

Pros: No carpets in the room, clean, views of the whole city.

Cons: Noisy neighbourhood, mess at the pricy breakfast, mess at check in, mostly junk food restaurants at the plaza around the hotel, almost 0 vegetarian options at the hotel restaurant, value for money, waiting for elevators forever, not able to meet a colleague at another floor (elevators work only for the floor of your room), complicated access from the ground floor to the lobby.

Pros: The pool on the terrace

Cons: The payment of the parking, because in other hotels of the same brand the parking is for free

Pros: Location! Locatoin! Location!

Cons: Pool size

Pros: Breakfast was great. Close to expo.

Cons: Water floods in the bathroom, water floods where you wash your hands. Their piping systems need cleaing.

Pros: Location is excellent with direct connection to Parque Fundidora (by bridge) which is a great park. Room rate was low for double room with 2 queensize beds and room was big enough to host 2 women travelling as colleagues. Really comfortable beds.

Cons: Room was not cleaned properly (Floor was only cleaned after asking for it). Reception staff did not speak English properly. Breakfast options quite poor. Swimming pool and gym are available but not in good condition. I would not consider the hotel as international standard and it needs refurbishment desperately. I would not stay again although it was cheap.

Pros: location

Cons: the window was covered by a wall

Pros: Location was OK, Right in front it's Cintermex/Fundidora so you just have to walk the street to arrive. Also, Paseo Santa Lucia its super close.

Cons: 1.- My reservation was for 4 people, i was clearly charged for 4. BUT.. Every single day I had to request towels since I only received 2 towel to take a shower. It was a hassle since I stayed 4 days in the hotel and every day it was the same problem. 2.- Cleanliness: From the 2 towels I received, one was stained really bad. It was so gross that we just couldn't even use it at all. This happened several times in the rest of the days. Always from the towels we requested at least 1 towel was stained in orange/red liquid. Also, some of the pillows had also red spots, not sure —don't even want to know— what was the substance but it was gross. 3.- Parking: I arrived Thursday evening and was told there was no more parking available because they were having a private event. I was asked to roam around to find parking until they were able to clear one spot. I would assume that you would respect the parking for the people who have reservations with you. 4.- On my second day, the ceiling in the bathroom sink started to leak water. Im not sure if the room above us had a water leak but all of my floor was filled with water. 5.- On my 3rd day I had to call to bring toilet paper since the service person did not went to provide new toiletries, I was literally 1 day without toilet paper. 6.- Since the location its really close to one of the biggest attractions in Monterrey, expect to have A LOT of traffic noises. This is something the hotel cannot control BUT if you add my previous problems plus the loud traffic noises at 3 a.m. you would realize how disappointing my stay was. 7.- Please be aware the elevators do not have a sensor when the doors are closing, and this "feature" almost caught several people trying to enter/exit the elevator. The doors will close it will not matter if someone/something it's in the middle. 8.- Also, expect to hear A LOT of what the other rooms have to say.

Pros: Nothing.

Cons: Have never felt so uneasy in a hotel before... originally we were at another hotel where the service and staff were amazing. Had to come TO antaris cintermex due to our trip extending by 5 days and the other hotel not having the vacancy. The only good thing were 3 of the receptionists, female.... the rest of the people who work here never know anything apparently, if you ask for something the typical answer is "no se..." and no one can ever help you solve anything. The restaurant is AWFUL, wait staff are rude, slow, condescending... and there is no room service. Was literally told by a Male receptionist, "No sir, you have to download the UberEats App and figure that out on your own." In the 5 days we stayed, they changed our bedding once and only found out due to the fact that on the first day I spilled some coffee and tried to clean it up, it is now Saturday and stain still there. Honestly, not worth it at all.

Pros: Good location

Cons: Late check out. Not very clean.

Cons: Very nice, I'm think it may be a little expensive