Hotels near Gen Mariano Escobedo airport

Pros: Airport shuttle service and customer service was just great. I had a lot of trouble at the airport with my estimated arrival time and kept changing my schedule of pick up with the hotel and they remained polite, nice after I felt so guilty for changing it non stop. They gave me personal phone numbers to make it easier for me. Great place will definitely stay here again! The staff was amazing too and the 24hr. restaurant even better.

Pros: transportation from airport to hotel at any time, excellent. breakfast was good. nice staff room was clean

Pros: Perfect 😀👍 Very recommend that place it’s clean and the staff super nice

Pros: We loved it!! The staff was great, the food was fabulous

Pros: Bad

Cons: Did not like it, lack of maintenance, needs improvements.

Pros: Convenient

Cons: Had some mold on the corridor wall

Pros: It was clean! And family safe ❤️

Pros: As always, it's a great hotel if you're looking for something close to the airport. It has a bunch of good places to eat nearby, free shuttle service, free breakfast, and ATMs nearby. They also offer free parking service for the car.

Cons: I still think it's a bit expensive.

Pros: The breakfast Was delicious and location was excellent.

Cons: Everything was ok.

Pros: Clean, friendly, close to the airport

Cons: I like all

Pros: We don't eat breakfast.

Cons: Receptionist friendly and helpful.

Cons: Breakfast .... so many people staying there and the staff wouldn’t put out more orange juice that’s all I wanted. Not food just a juice

Pros: The hotel is clean and close to the airport with free breakfast and free shuttle.

Pros: close to airport

Cons: AC WAS VERY LOUD COULDN'T SLEEP WELL

Pros: Beds: the mattress had memory foam, very comfortable!

Cons: The airport shuttle never showed up @ arrival. We called & waited 45 mins. , then hired a local shuttle. It took that shuttle 5 minutes! When reported, the Hotel staff gaves us attitude and never apologized! We made 1hour to reach a hotel 3km away!

Pros: Good Service

Cons: Very loud air conditioner in the room. Old Beds (Not very comfortable)

Pros: The hotel was close to the airport, and surrounded by various places to eat/dine accessible walking. The staff was courteous and helpful with recommendations for things to do in the city and where to eat around. The breakfast was one of the best we've had in hotels at this price point.

Cons: Convenient to the airport, but quite some distance from downtown. Not the best choice for sightseeing in the city, but not knowing the city we didn't know that beforehand. The rooms are clean, but could use a little update. Also, there was not minifridge in the room. We were travelling with toddlers and had a cooler with milk and other snacks that required refrigeration and an icepack to refreeze for next day journey.

Pros: 2 minutes to the airport. They offer free shuttle to and from the airport, small breakfast included. Huge and comfortable bed. Perfect for transiting through.

Cons: N/a

Pros: Nice location close to airport, restaurant out front (El Papalote), airport shuttle

Cons: Arrived and the Booking.com reservation could not be found. Hotel clerk spent 15-20 mins on phone with central reservations trying to find and then eventually having to create a new reservation for me.

Pros: Location

Cons: For the money it can be better.

Pros: They have shuttle service to the air port every 30 min

Pros: I speak broken Spanish, so having the front desk staff speak to me in my native language extremely well was very much appreciated. A special thanks to the lady on the front desk on the morning of the 13th of December who together with my broken Spanish and her (better than my Spanish) broken English managed to order exactly what I wanted for room service. next time I fly to Monterrey I will be staying there again.

Cons: Convenient

Cons: Service Hotel didn’t have room service .. no food no mini bar goods nothing to eat . Not even water nor candy. and this was at 9 pm upon arrival Not good at all Left a bag in the room and 2 hours later realized this — called and was told nothing was in the room — 2hours —/ had to reach to the manager to get it back . Not a good sign of hotel customer service

Pros: Service from staff Clean room

Cons: Bed Not food after 9:00pm

Pros: Everything

Cons: Nothing I didn’t like

Pros: Was good

Cons: Get food service to speak English

Pros: Truly convenient location

Cons: A little on the expensive side

Pros: It is near the airport. Great place to stay for early flights, late arrivals.

Pros: Comfortable

Cons: Room Electricity we had no TV nor could we charge our phones

Cons: Not enough bath towels

Pros: We've stayed at this hotel various times, it's a nice place located in the shopping mall in Le Fe. This time we elected breakfast and it was very good also. It is a recommend place for you to stay especially if you want to be next to the restaurants and shopping.

Cons: The cleaning could have been better. We talked to the staff there and the said they are short handed. It seems to be a returning theme as we've seen the same issue before. The rooms when cleaned are fine, it's just that they may not make it until late or even miss the room.

Pros: Always love to stay here, super safe parking.

Cons: No comments

Pros: Location was everything, it was of utmost help for me. Didn´t have breakfast but dinner was nice. I'll definitely visit it again soon. COVID's security protocols were nicely applied, I felt secure by staying there even though it was just for 2 nights.

Cons: Perhaps parking could have been a little bit better because there was no security or vigilance protocol neither for entrance nor leaving, I wasn't explained either how to use the elevator so at the beginning I had a few trouble figuring out how to cope with it.

Pros: Beautiful place

Cons: The price is a bit high

Pros: Location

Cons: I had reserved a rom With balcony and it was not available

Pros: It’s inside Fundidora Park so it’s a good and beautiful place to go out for a walk and since I came for an exam in Cintermex auditorium it’s really close to it. The rooms are clean and comfortable.

Cons: The only thing I didn’t like is that no stairs were available so sometimes the elevator was a little bit crowded.

Pros: Perfect view

Pros: Customer service and the room was very clean.

Cons: Room service was closed at 8 pm.

Pros: Excellent

Pros: Good breakfast and nice staff

Cons: The bathrooms need renovation

Pros: location

Cons: The massage is pretty BAD, Very cold

Cons: The air system only activates when you have your key card loaded. The heat was started at 8pm from really cold, and the room didn't reach warm enough until 2am.

Pros: Customer service and breakfast

Pros: Location

Cons: The breakfast wasn’t good/ No room service. Alarm clock went off in the middle of the night And wouldn’t stop ringing. I called front desk and it took them 15-25 min to go up and pick up the alarm clock radio left outside my door. I unplugged the alarm and the thing still wouldn’t shut off. Rooms weren’t very clean.

Cons: The staff was rude, they tried to charge me more than my confirmation said.

Cons: 2nd time staying there, and the staff in the front desk was very rude, and tried to charge me more than my confirmation said. Been using booking for a long time, and only in this place they tried to charge me more, twice.

Cons: They tried to charge me more, and the person at fron desk very rude.

Pros: location close to airport, nice and clean room, good breakfast, nice staff

Cons: could do with a few more shower products

Pros: That location

Cons: Too much noise

Pros: The size of the room

Cons: Old furniture and decoration

Pros: The location to downtown

Pros: Location and rooms are so spacious and comfortable.

Cons: Everything was great.

Pros: The safety guy or maintenance guy was rude when I use the elevator

Cons: clean rooms

Pros: Location

Cons: Amenities

Pros: Comfortable

Cons: Outdated facilities. Stayed here due to Starbucks Coffee and it turned out they were not serving starbucks

Pros: The breakfast was really good, and the location was fine, it has also three restaurants very close like Chili's and Applebees

Cons: The beds in the room for four people are little

Pros: Good location for my needs - short taxi ride to the old town area. Monterrey is a large industrial city but still retains the old Mexican charm.

Cons: Breakfast was included in my booking but the hotel had no record of this. No notification that the swimming pool was being renovated, this spoilt my stay as I was looking forward to a swim after work

Pros: Bed was good . Little amenities,quiet place

Cons: Bad restaurant service , shower Water was always cold , iron was broken

Pros: Breakfast was decent.

Cons: I did not like anything. The place was disgusting. The sheets and towels were very dirty, with blood stains and dirt. The bathroom with urine stains. The switches in the bathroom didn't even work. No hot water. There is no WiFi at all. Not the friendliest staff. Avoid this place.

Pros: New and clean place. Comfortable bed and space. Smells fresh and lots of parking space.

Cons: Night shift staff not professional and unfriendly. They need more training in hospitality.

Pros: If you going to stop sleep and go this is the place! Other than that nothing around , the restaurant is very limited I order a chicken soup and have all but chicken?

Pros: I appreciated the service. Staff were reassuring and even went out of their way to accommodate my additional needs. The bed was comfortable, and I especially liked the bathroom and shower. The location was good, too.

Cons: The room's floor could have been cleaned more. It felt somewhat dusty and sticky. The Internet would not work as well as I needed.

Pros: The room was verry clean ans staff was great

Cons: The only thing that i didn't like was that I paid for a room with breakfast included but at the time we were there the restaurant and kitchen was close and all the could say was thet they were sorry

Pros: The fact that the property was right by the Main Street

Cons: The room was way to far away to walk from the main entrance

Pros: Not much to like

Cons: It was old and Paid to much.

Pros: The hotels needs a renovation. Friendly staff

Cons: Need more maintenance

Pros: It was close to the tigeres stadium

Pros: Secured entry in all areas

Cons: Air conditioning unit was not cooling enough

Pros: smells nice!

Pros: The location

Cons: We did an upgrade of room, and the new room was not clean. That was a risk due the covid situation. They need to be aware on this situations

Pros: The staff

Cons: Close to cintermex

Cons: Noise during the night

Pros: I liked that it was close to the airport. It was modern, cute and affordable.

Cons: I didn’t like the staff so much. Not super helpful. They didn’t bring up our food we ordered or helped us with our bags.

Pros: Very good location close to the airport

Cons: Only one pillow

Pros: This hotel was clean, good location meaning really close to the airport if that’s what you’re looking for, and I guess the pricing was good

Cons: The service from the staff sucked! No manners at all. The internet didn’t work in my entire stay when it clearly said “free internet”. The breakfast was horrible. And lastly, to book my room I had to wait over an hour making a line in the lobby, because their staffed that apparently didn’t seem trained the way they should’ve been .

Pros: Excellent everything super clean

Pros: All the staff were great by

Cons: Everything was perfect

Pros: Close to where i wanted it, decent breakfast.

Cons: Not really, was small but for the price it was alright.

Pros: The room was super cold. Bed was awesome

Cons: No food places or stores nearby

Pros: Value, location and breakfast

Cons: The breakfast was served late

Cons: Bathroom and hallway needs to more clean, bath room was full of hair and toilet.

Pros: Courteous staff. Clean rooms and public areas

Cons: Food service limited due to covid

Pros: Staff attentions

Cons: Parking

Cons: Lobby staff was so busy, so he can’t be able to help you. He ask me to call directly my agency to solve my problem, he wasn’t kind and he never try to help me at all. Rooms are tiny, but clean.