Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay

2 Portola Plaza, Monterey, CA 93940, United States
+1 831 649 4511

rate per night


based on 2,162 reviews

Portola Hotel & Spa At Monterey Bay
Fri 9/12
Tue 13/12

About Portola Hotel & Spa At Monterey Bay

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Portola Hotel & Spa is situated in Monterey and is within a short walk of nearby sightseeing spots, such as Monterey Institute of International Studies. It is also set only minutes away from Old Fisherman's Wharf.

Guests are able to take a dip in the outdoor pool, or work out in the well-equipped gym. Relaxation options include a Jacuzzi and a beauty centre. It also has its very own wellness centre, Spa on the Plaza.

The hotel features 379 rooms, each equipped with movies-on-demand, a flat-screen TV and a refrigerator. All have their own bathroom with robes and amenities.

Those staying at Portola Hotel & Spa are welcome to experience European cuisine at The Club Room, or try local meals at Jacks Monterey.

Local sites near the hotel include the Monterey Museum of Art and Monterey Bay National Marine Sanctuary. Guests will find lots to see and do in the surrounding area, with Monterey Bay Aquarium a brief car ride away.

Photos of Portola Hotel & Spa At Monterey Bay

Latest deals for Portola Hotel & Spa At Monterey Bay

Fri 9/12
Tue 13/12
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Standard rooms($352 - $9,850)
Standard Room
no bed type specified
no bed type specified


$352 totalSuperTravel
no bed type specified
no bed type specified


$375 totalTraveluro
no bed type specified
no bed type specified


$392 totalKAYAK
King rooms($323 - $1,270)
King room
1 king bed

1 king bed



$323 totalTraveluro
1 king bed

1 king bed



$340 totalSuperTravel
1 king bed

1 king bed



$344 totalExpedia
Queen rooms($283 - $1,152)
Queen room
2 queen beds

2 queen beds



$283 totallastminute.com
2 queen beds

2 queen beds



$341 totalExpedia
2 queen beds

2 queen beds



$342 totalAgoda.com
Double rooms($368 - $1,188)
Double room
no bed type specified
no bed type specified


$368 totalVio.com
no bed type specified
no bed type specified


$375 totalTraveluro
no bed type specified
no bed type specified


$381 totalKAYAK

Amenities at Portola Hotel & Spa At Monterey Bay

  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Carbon monoxide detector
  • Safe


  • Wi-Fi available in all areas
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift

Things to do

  • Shops (on site)
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Fishing
  • Scuba diving
  • Diving
  • Snorkelling

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Key card access
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Massage


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)


  • Window
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Terrace/Patio
  • Balcony


  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Parking and transportation

  • Valet parking


  • Fitness centre

Reviews of Portola Hotel & Spa At Monterey Bay

GreatBased on 2,162 verified guest reviews

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Newest first
2.8 Bad
Pros:Not much
Cons:No customer service staff didn't care, elevators were slow and one was broken
5.4 Passable
Pros:The hotel is a short walk to the pier.
Cons:There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.
8.8 Great
Pros:We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.
10.0 Excellent
Pros:We paid 150 plus 20 to park. I am at peace with it. Recommended.
Cons:20 additional to park...cmon.
4.0 Mediocre
Cons:Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.
8.5 Great
Pros:Walking distance from everything.
Cons:Construction during our stay and a long walk from the elevators
6.8 Okay
Cons:Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff
2.0 Bad
Cons:Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.
10.0 Excellent
Pros:my kids loved the pool and hot tub.
10.0 Excellent
Pros:Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.
Cons:Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.


2 Portola Plaza, Monterey, CA 93940

What's nearby

  • Monterey Conference Center18 m
  • Maritime Museum90 m
  • Golden State Theater207 m
  • Fishermans Wharf269 m
  • MY Museum Monterey County Youth Museum284 m
  • Cooper Molera Adobe0.4 km
  • Colton Hall Museum0.5 km
  • Cathedral of San Carlos Borromeo0.7 km
  • Dennis the Menace Park0.8 km
  • San Carlos Beach - The Breakwater0.9 km
  • Monterey Museum of Art-La Mirada1 km
  • Cannery Row1.6 km



Check in anytime after 16:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Portola Hotel & Spa At Monterey Bay

  • Children between the ages of 3 and 12 will love the Portola Pirate Kids Program available at the Portola Hotel & Spa At Monterey Bay. Through this program, they will be able to participate in fun and engaging activities such as a treasure hunt around the property. But that’s not all, kids participating in the Pirate Program receive a pirate-themed gift at the end of their stay, and the gift changes with every additional stay, culminating in a Pirate Party for your kid and up to 10 of their friends on the 5th stay.

  • The Portola Hotel & Spa At Monterey Bay has over 30 spaces that can be used to organize business meetings and events, ranging from smaller boardrooms fitting 18 people to large banquet rooms for up to 1200 people. The hotel staff will be there to help you coordinate all the details of your event from the catering to audio-visual with a team that will assist on the day. If you are looking to include a team building activity, you will be able to choose from a range of options such as a bocce tournament, a round of golf or some more active options such as kayaking or a scavenger hunt.

  • Surprise your partner with a Breakfast For Two Package when you book your stay at the Portola Hotel & Spa At Monterey Bay. This package includes a homemade sweet treat on arrival, buffet breakfast for two, as well as complimentary access to the jacuzzi, heated pool and a cabana by the swimming pool. In addition, you can add bit of extra romance by booking the Spa Renewal For Two package which includes a couples Symphony Massage as well as steam showers.

  • If you are thinking of catching public transport after your flight, get on board Bus Line 93 from outside the airport terminal heading towards Monterey, get off 31 stops later at the Pacific / Parking Garage stop, and the Portola Hotel & Spa At Monterey Bay will be a 4m from the stop. The full trip will take about 40m and a one-way fare will cost $4. A quicker way to reach your accommodation would be by taxi, which would take about 10m with a one-way fare of $20.

  • Pet dogs are welcome at Portola Hotel & Spa At Monterey Bay and you will be able to have up to two dogs per room. A pet fee of $50 applies for the first night of your stay and $25 for each additional night, with a maximum fee of $100 per stay.(Prices checked 28/05/19).

  • Portola Hotel & Spa At Monterey Bay is located at 2 Portola Plaza, 0.1 km from the centre of Monterey. Monterey Conference Center is the closest landmark to Portola Hotel & Spa At Monterey Bay.

  • Check-in time is 16:00 and check-out time is 12:00 at Portola Hotel & Spa At Monterey Bay.

  • Portola Hotel & Spa At Monterey Bay is 5.1 km from Monterey Regional. Portola Hotel & Spa At Monterey Bay is 84.6 km from San Jose.

  • Yes, Portola Hotel & Spa At Monterey Bay has a pool on-site.

  • KAYAK scours the web for all room deals available at Portola Hotel & Spa At Monterey Bay in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portola Hotel & Spa At Monterey Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portola Hotel & Spa At Monterey Bay.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.1 km

Location rating


Nearest airport

Monterey Regional

Distance to airport

5.1 km