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Trips
Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay

8.5
Excellent

Based on 3,166 reviews
 
2 Portola Plaza, Monterey, CA 93940, United States
  +1 831 649 4511
Portola Hotel & Spa At Monterey Bay - Monterey, CA, United States
Check-in
Check-out
Compare vs KAYAK |
Roomer $194
TripAdvisor $200
KAYAK $209
Roomer
per night
TripAdvisor
per night
KAYAK
per night

Rooms

Check-in
Check-out

Standard rooms

$194+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$194 per night
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Unknown
$224 per night
IMAGE
Unknown
$232 per night
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Unknown
$250 per night
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Unknown
$262 per night
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Unknown
$264 per night
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Unknown
$329 per night
IMAGE
Unknown
$383 per night

Double rooms

$209+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$209 per night
IMAGE
Unknown
$225 per night
IMAGE
Unknown
$236 per night
IMAGE
Double bed
$244 per night
IMAGE
Double bed
$280 per night
IMAGE
Double bed
$283 per night
IMAGE
Double bed
$304 per night
IMAGE
Double bed
$314 per night
IMAGE
Unknown
$327 per night
IMAGE
Double bed
$329 per night
IMAGE
Double bed
$331 per night
IMAGE
Double bed
$335 per night
IMAGE
Unknown
$346 per night
IMAGE
Unknown
$362 per night
IMAGE
Double bed
$374 per night
IMAGE
Unknown
$403 per night
IMAGE
Double bed
$407 per night
IMAGE
Double bed
$417 per night
IMAGE
Double bed
$440 per night
IMAGE
Double bed
$445 per night
IMAGE
Double bed
$448 per night
IMAGE
Double bed
$522 per night
IMAGE
Unknown
$775 per night
IMAGE
Unknown
$931 per night
IMAGE
Double bed
$985 per night

King rooms

$265+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$265 per night
IMAGE
Unknown
$282 per night
IMAGE
Unknown
$282 per night
IMAGE
Unknown
$282 per night
IMAGE
Unknown
$283 per night
IMAGE
Unknown
$290 per night
IMAGE
Unknown
$296 per night
IMAGE
Unknown
$298 per night
IMAGE
Unknown
$314 per night
IMAGE
Unknown
$334 per night
IMAGE
Unknown
$361 per night
IMAGE
Unknown
$368 per night
IMAGE
Unknown
$371 per night
IMAGE
Unknown
$673 per night

Reviews

Traveller rating

566
263
108
37
32

Time of year

Traveller type

Show reviews that mention

+
cannery row
downtown monterey
wharf and downtown
construction going
conference center
warm cookies
walking distance
great location
pay for parking
self park
friendly staff
hot tub
nice hotel
fan in the room
bed was very comfortable
walk to the pier
view from our room
rooms are nice
room was clean
  • Mediocre
    Oct 2018
    2.8

    Room was 3 hours late being ready

    Not much

    No customer service staff didn't care, elevators were slow and one was broken

  • Okay
    Apr 2017
    5.4

    Close to the pier

    The hotel is a short walk to the pier.

    There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.

  • Excellent
    Mar 2017
    8.8

    Stay often

    We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.

  • Excellent
    Feb 2017
    10.0

    Good spot, decent value

    We paid 150 plus 20 to park. I am at peace with it. Recommended.

    20 additional to park...cmon.

  • Mediocre
    Feb 2017
    4.0

    Not impressed!

    Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.

  • Excellent
    Jan 2017
    8.5

    Walking distance from everything.

    Construction during our stay and a long walk from the elevators

  • Good
    Dec 2016
    6.8

    Rooms are discounted due to nonstop construction n

    Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff

  • Poor
    Dec 2016
    2.0

    Shards of Glass on the Floor

    Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.

  • Excellent
    Nov 2016
    10.0

    great location

    my kids loved the pool and hot tub.

  • Excellent
    Oct 2016
    10.0

    Great Location

    Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.

    Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

  • Good
    Oct 2016
    8.0

    Location and price

  • Excellent
    Oct 2016
    9.7

    Absolutely Fantastic

    -Clean room -Big and fluffy towels -Ceiling fan and portable oscillating floor fan -Plenty of drinking glasses -Condiments and Keurig Coffee/Tea

    -The last room had bathrobes. This one did not. -No microwave / no access to microwave -Toilet paper rather thin -No other complaints

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About

Overview

With a stay at Portola Hotel & Spa at Monterey Bay in Monterey (Old Monterey), you'll be steps from Maritime Museum and 4 minutes by foot from Fisherman's Wharf. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Monterey? This resort has 60000 square feet (5574 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

Based on 3,166 reviews

9.1

Location

8.4

WiFi

5.7

Comfort

3.8

Value for money

Things to know

  • Wonderful sightseeing
  • Pleasant entrance area

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot Tub
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
24 Hour Front Desk
Safe
Storage available
Lift
Hiking
Massage
Express check out
Hairdryer
Coffee shop
Internet (surcharge)
Long-term parking (surcharge)
Parking (surcharge)
Wedding services

Photos

Portola Hotel & Spa At Monterey Bay - Monterey - Bedroom Provided by Leonardo All photos (31)
Portola Hotel & Spa At Monterey Bay - Monterey - Banquet hall Banquets (5)
Portola Hotel & Spa At Monterey Bay - Monterey - Bar Bar (2)
Portola Hotel & Spa At Monterey Bay - Monterey - Bathroom Bathroom (1)
All photos (31)
Hallway (1)
Lounge (4)
Spa (4)
Front desk (1)
Restaurant (3)
Pool (1)
Banquets (5)
Bedroom (3)
Unknown (1)
Patio (1)
Bar (2)
Lobby (1)
Outdoors (1)
Conference (2)
Bathroom (1)
All photos (31)

Location

Most popular landmarks

  • Monterey Conference Center 28 m
  • Maritime Museum 102 m
  • Golden State Theater 199 m
  • Fishermans Wharf 279 m
  • MY Museum Monterey County Youth Museum 285 m
  • Cooper Molera Adobe 0.4 km

Monterey travel guide

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