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Portola Hotel & Spa At Monterey Bay
4 stars

Portola Hotel & Spa At Monterey Bay

2 Portola Plaza, Monterey, CA 93940, United States
Monterey, CA
See location+1 831 649 4511
From
$357
Cheapest

rate per night

8.3
Very good
based on 3893 reviews
3,893 reviews
Room type
Provider
Nightly total
Queen room
$357
Standard Room
$396
King room
$418
55 more Portola Hotel & Spa At Monterey Bay deals
55 more Portola Hotel & Spa At Monterey Bay deals

Photos of Portola Hotel & Spa At Monterey Bay

Overview

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Additionally, 2 bars/lounges, a fitness center, and WiFi in public areas are onsite. Housekeeping is available on request. Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the resort include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.3
Very good rating
Based on 3,893 verified guest reviews

Latest deals for Portola Hotel & Spa At Monterey Bay

Wed 24/9
Thu 25/9
Double room
bed type unknown
$507
nightly with fees
2 double beds
$552
nightly with fees
bed type unknown
$588
nightly with fees
King room
bed type unknown
$418
nightly with fees
bed type unknown
$427
nightly with fees
1 king bed
$445
nightly with fees
Standard Room
2 queen beds
$396
nightly with fees
bed type unknown
$411
nightly with fees
2 queen beds
$452
nightly with fees
Queen room
1 queen bed
$357
nightly with fees
2 queen beds
$403
nightly with fees
2 queen beds
$414
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Portola Hotel & Spa At Monterey Bay

  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Things to do

  • Hiking
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Fishing
  • Scuba diving
  • Diving
  • Snorkelling

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Balcony

Bedroom

  • Fold-up bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Reviews of Portola Hotel & Spa At Monterey Bay

8.3
Very good
3893 verified ratings
Wonderful
1884
Very good
782
Good
552
Okay
259
Fair
185
Mediocre
90
Poor
141

Summary of reviews

Guests say
Guests appreciated the beautiful location, friendly staff, and nice interiors of the hotel. However, many expressed dissatisfaction with the service quality, cleanliness, and some amenities not meeting expectations, particularly regarding the spa facilities and room conditions.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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All reviews

2.8
Poor
Anonymous, Oct 2018
Pros (+) Not much
Cons (-) No customer service staff didn't care, elevators were slow and one was broken
5.4
Fair
Anonymous, Apr 2017
Pros (+) The hotel is a short walk to the pier.
Cons (-) There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really ...
Read more
8.8
Very good
Anonymous, Mar 2017
Pros (+) We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't...
Read more
10
Wonderful
Anonymous, Feb 2017
Pros (+) We paid 150 plus 20 to park. I am at peace with it. Recommended.
Cons (-) 20 additional to park...cmon.
4.0
Mediocre
Anonymous, Feb 2017
Cons (-) Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.
8.5
Very good
Micah, Jan 2017
Pros (+) Walking distance from everything.
Cons (-) Construction during our stay and a long walk from the elevators
6.8
Okay
Anonymous, Dec 2016
Cons (-) Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff
2.0
Poor
Anonymous, Dec 2016
Cons (-) Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.
10
Wonderful
Anonymous, Nov 2016
Pros (+) my kids loved the pool and hot tub.
10
Wonderful
Erik, Oct 2016
Pros (+) Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.
Cons (-) Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

Location

2 Portola Plaza, Monterey, CA 93940

What's nearby

  • Monterey Maritime Museum127 m
  • Museum of Monterey142 m
  • Wharf Theater255 m
  • Fishermans Wharf266 m
  • Monterey Bay Whale Watching Cruises369 m
  • Larkin House0.4 km
  • Sano Spa0.7 km
  • Cathedral of San Carlos Borromeo0.7 km
  • Elysium0.8 km
  • Dennis the Menace Park0.8 km
  • Monterey Museum of Art-La Mirada1 km
  • Cannery Row1.6 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Portola Hotel & Spa At Monterey Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Portola Hotel & Spa At Monterey Bay

  • What activities are available for kids at the Portola Hotel & Spa At Monterey Bay?

    Children between the ages of 3 and 12 will love the Portola Pirate Kids Program available at the Portola Hotel & Spa At Monterey Bay. Through this program, they will be able to participate in fun and engaging activities such as a treasure hunt around the property. But that’s not all, kids participating in the Pirate Program receive a pirate-themed gift at the end of their stay, and the gift changes with every additional stay, culminating in a Pirate Party for your kid and up to 10 of their friends on the 5th stay.

  • What are my options if I want to organize a meeting at the Portola Hotel & Spa At Monterey Bay?

    The Portola Hotel & Spa At Monterey Bay has over 30 spaces that can be used to organize business meetings and events, ranging from smaller boardrooms fitting 18 people to large banquet rooms for up to 1200 people. The hotel staff will be there to help you coordinate all the details of your event from the catering to audio-visual with a team that will assist on the day. If you are looking to include a team building activity, you will be able to choose from a range of options such as a bocce tournament, a round of golf or some more active options such as kayaking or a scavenger hunt.

  • What services are available at the Portola Hotel & Spa At Monterey Bay for couples?

    Surprise your partner with a Breakfast For Two Package when you book your stay at the Portola Hotel & Spa At Monterey Bay. This package includes a homemade sweet treat on arrival, buffet breakfast for two, as well as complimentary access to the jacuzzi, heated pool and a cabana by the swimming pool. In addition, you can add bit of extra romance by booking the Spa Renewal For Two package which includes a couples Symphony Massage as well as steam showers.

  • How can I get from Monterey Regional Airport to the Portola Hotel & Spa At Monterey Bay?

    If you are thinking of catching public transport after your flight, get on board Bus Line 93 from outside the airport terminal heading towards Monterey, get off 31 stops later at the Pacific / Parking Garage stop, and the Portola Hotel & Spa At Monterey Bay will be a 4m from the stop. The full trip will take about 40m and a one-way fare will cost $4. A quicker way to reach your accommodation would be by taxi, which would take about 10m with a one-way fare of $20.

  • How much will it cost me to bring my pet with me to the Portola Hotel & Spa At Monterey Bay?

    Pet dogs are welcome at Portola Hotel & Spa At Monterey Bay and you will be able to have up to two dogs per room. A pet fee of $50 applies for the first night of your stay and $25 for each additional night, with a maximum fee of $100 per stay.(Prices checked 28/05/19).

  • Where is Portola Hotel & Spa At Monterey Bay located?

    Portola Hotel & Spa At Monterey Bay is located at 2 Portola Plaza in Downtown, 0.1 km from the centre of Monterey. Monterey Maritime Museum is the closest landmark to Portola Hotel & Spa At Monterey Bay.

  • When is check-in time and check-out time at Portola Hotel & Spa At Monterey Bay?

    Check-in time is 16:00 and check-out time is 12:00 at Portola Hotel & Spa At Monterey Bay.

  • How far is Portola Hotel & Spa At Monterey Bay from the airport?

    Portola Hotel & Spa At Monterey Bay is 5.1 km from Monterey Regional. Portola Hotel & Spa At Monterey Bay is 84.6 km from San Jose.

  • Does Portola Hotel & Spa At Monterey Bay have a pool?

    Yes, Portola Hotel & Spa At Monterey Bay has a pool on-site.

  • How does KAYAK find such great Portola Hotel & Spa At Monterey Bay hotel deals?

    KAYAK scours the web for all room deals available at Portola Hotel & Spa At Monterey Bay in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portola Hotel & Spa At Monterey Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portola Hotel & Spa At Monterey Bay.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
0.1 km
Monterey Regional
5.1 km

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