We were in town for college tour. These facilities were great. Having restaurant on premises was perfect. Excellent food and friendly service.
Great Place to Stay
I loved the location and the quality of the rooms and the quality of the service. While its an older property it's in good shape and everything works. Its a great place to base a stay in Monterey
The long hall ways
We liked the rooms, the grounds, the staff and the location. And the breakfast was much better than we expected.
We could hear the people in the next room talking and especially the kids.
Old location needs a revamp.
Place is old and run down. Needs upgrade badly. only one food place not very many choices.
This is a beautiful hotel with very helpful and courteous staff who made us feel welcomed and comfortable. The beds are heavenly and the little store by the front desk offered food, drink, snacks and toiletries for sale in case you forgot something, the staff at the dining room and event dinner was also very helpful with a special thank you to Marion who provided warm and efficient service to our entire group throughout our stay. ( we were there for a wedding)
Loud and decrepit
We prepaid for the room online and upon our 8pm arrival we were informed that we were "lucky" that our room was still available (what!?). Once in our room, we found that the toilet was broken; water ran all night, even after maintenance "fixed" the issue at 11pm. The shower was broken. So no baths for us! We informed the desk and they offered to let us shower in another room the next morning - hardly a reasonable accommodation. There was a loud reunion going on at the bar and another on the second floor - both lasted well into the early morning (2am!). The late night desk clerk was rude and completely unapologetic. It was by far the worst Hilton experience ever.
The bar and restaurant has great staff. Little pricy. Nice room.
Pool was down for maintenence, didn't see that on the Web site. So our pool view was not that nice.
Staff is always very accomodating
I frequently travel to this location on business, and I love the staff at this hotel. There is a culture of great treatment as I get it from every employee I have met at the front desk.
the rooms were very comfortable but a lot smaller than the pic leads you to believe. The bar is open until 9 pm. the room service is for dinner only
All modern amenities
Rooms are a little small, but adequate
Cookies at 5pm
Bad pillows. Parking fee when plenty of parking around the hotel. Hotel is not within walking distance to any Monterey sites. Loud rooms near highway on ramp. Wouldn't stay here again.
The Hilton Garden Inn Monterey hotel in California sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. The hotel is conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, Complimentary high-speed Internet access. Whether traveling to Monterey, California on business or leisure, our hotel guests enjoy our contemporary facilities and personalized service. This hotel is a 100% smoke-free facility. Located within minutes of the hotel: Del Monte Beach, Fisherman's Wharf, Historic Cannery Row, Monterey Bay Aquarium, Laguna Seca Raceway, Scenic 17-Mile Drive through Pebble Beach, California, Fabulous Shopping in Carmel-By-The-Sea, Dramatic Coastline of Big Sur, 19 World Class Monterey Golf Courses. Hotel amenities guests will enjoy: Self Parking ($15.00 with in/out privileges), Complimentary HSIA and Secure Remote Printing, Complimentary 24-Hour Business Center, Complimentary Fitness Center, Ergonomic Herman Miller Mirra Desk Chair, Garden Sleep System Beds, Hilton's Digital Alarm Clock Radio with MP3 Capabilities, Heated Outdoor Pool and Whirlpool Spa, Private Poolside Cabanas, Pavilion Pantry 24-Hour Convenience Mart, 6,500 square feet of conference space for meetings, banquets and private parties, Pacific Grille Restaurant and Evening Room Service. ***** Everything. Right where you need it. *****
Based on 527 reviews
Value for money
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