Value for money
Distance to city centre
|Montego Bay Sangster Intl|
Distance to airport
|"Great place and modern facilities."||(in 7 reviews)|
|"The staff was exceptional!"||(in 68 reviews)|
|"Amazing customer service and very secure!"||(in 9 reviews)|
|"The customer service is awful"||(in 6 reviews)|
|"The beach was not good."||(in 10 reviews)|
|food location||in 129 reviews|
|staff was excellent||in 110 reviews|
|private beach||in 44 reviews|
|customer service||in 38 reviews|
|lazy river||in 34 reviews|
|nightly entertainment||in 27 reviews|
|bed was very comfortable||in 25 reviews|
|variety of food||in 22 reviews|
|swim up bar||in 19 reviews|
|ocean view||in 12 reviews|
|property was beautiful||in 10 reviews|
|golf course||in 6 reviews|
|mopped daily||in 6 reviews|
|food in the restaurants||in 4 reviews|
|rooms were clean||in 3 reviews|
Food was pretty good. Great place to relax
Strict rules. They wouldn’t give you enough information to leave the resort on your own. Hotel taxi company too expensive. Did not provide a shuttle. Hotel needs updating.
Staff were atrocious
The beach and pool were beautiful, and that's about it.
The staff were terrible. The female staff HATE the female guests and treat them horribly, and the male staff stare at you with an air of perversion. Additionally, the food, compared to other all-inclusive resorts (like in the Dominican) was absolutely disgusting. We will not be returning.
Staff was wonderful and concerned about our comfort. Meals and grounds were excellent. Bed was very comfortable and the use of a shuttle was a plus.
Carpet in hallways could use a bit of upgrade. While bed was comfortable, room was not particularly welcoming. Very bare - one or two pictures on wall might help. Did not like the fact that so much of the dining areas were open.
I loved the location , the view and the staff were very friendly. The food and drinks were excellent.
I didn't like how close the rooms were to each other. Every night my boyfriend and I heard Baby crying all night. Also I would have like to seen more tours available.
-quiet, don't have to deal with drunk people -friendly staff -modern room -nice clean private beach -not too far from all the main attractions (walking distance to the great house in rose hall, about 1.5 hours away from negril and about an hour away from dunns river and blue hole)
-only 3 a la carte restaurants and overall, the food was just ok -good if you request for a non adjoining room. otherwise you are separated from the other room by a door -did not get too much of a luxurious all inclusive vibe (compared to my other all inclusive experience in mayan riviera at the princess resort grand sunset) -wifi is extremely unreliable if your room is not close to the main lobby area
The staff was friendly and accommodating. The rooms were clean and comfortable and housekeeping was great. The beach on the east side of the resort doesn't have as many kids, which was a plus since we were a couple only.
Not enough food options. The buffet restaurant was ok for breakfast, but not for dinner. Very odd combinations of food. They need at least another restaurant for more variation. The beach is not huge and the sand is really odd. It's very firm and the beach has a lot of seaweed, which is not the hotel's problem, just a data point.
Hot tub with falls was quite interesting
There was no freezer in mini fridge. Ackee and saltfish should be available for breakfast daily
Fantastic services staff and the food and entertainment was excellent.
Saff, food, service
Staff was untrained and rude, amenities were not as stated on website, food was limited selection and not good, room had mold so had to be transferred to another. Overall there for 3 nights and was not pleased
Long waits for food and watered down drinks
The staff was nice and the beds were comfy
The best beach area costs an additional $100/day for a Cabana and the Moonstone restaurant took 4 hours from waiting till receiving food. We also learned a Jamaican minute means about 30-60 mins.
2nd time as good as the 1st
This was our second vacation at the Hilton Rose Hall and we were pleasantly surprised to see all the improvements to the facilities. Within the last 6 months they added new balconies to all the rooms, a new beachside restaurant, approximately half mile of additional beach, and appear extending 100 feet into the ocean with a beautiful view of the hotel. Our first trip was with our two children but we decided to return alone for our second trip. Due to the recent expansion, the resort never appeared to be crowded. Since most of the families stayed close to v lazy river pool, the other pool always seemed very quiet and relaxing. We even had a chance to speak to the manager within the next year or two. Can't wait to return with my children.
Montego Bay, with it’s rich history and legendary reputation for pristine beauty is the home of the Hilton Rose Hall Resort and Spa. There couldn’t be a more fitting location for the enjoyment of classy luxury and a long list of impressive amenities that the resort has to offer.
It sits on its own private beach and is just a short walk from the famous Rose Hall mansion that played such an important role in Jamaica’s early history. But the resort is by no means stuck in the past. It features impressive rooms with free Wi-Fi, flat screen televisions, and mini fridges to keep a bottle of Red Stripe or two.
The rooms also give guests balconies that look out and over the progressively light then dark blue waters of Montego bay. The picturesque palm trees on the property greet guests as well, and the pristinely manicured grounds and water features bring the flora of Jamaica right to guests’ front yard.
The resort features all-inclusive packages that provide access to seven restaurants, grills, and bars. Behind the property stand the Blue Hills and alongside, the polar opposite, yet still impressive championship 18 hole Cinnamon Hill Golf Course provides the chance for guests to lower their score. Designed by Robert VonHagge, it offers the chance to play on a world-class course steps from the hotel suite.
The Hilton Rose Hall Resort and Spa benefits from both an ideal location and thoughtful attention to detail. The flavors and sights of Jamaica are presented on a platter as pretty as the country itself.
based on 373 reviews
Value for money
Policies vary by room type and provider.
All reservations at Hilton Rose Hall Resort & Spa – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
The Hilton Rose Hall Resort & Spa is proud to have the Kids Club and Teen Zone, a fun retreat for children ages 4 to 17 that allows them to partake in various activities, including sports, video games, and arts and crafts. Additionally, guests at the hotel receive free access to the Sugar Mills Water Park, which has a variety of lagoons, slides, lazy rivers, and waterfalls, making it a popular location among both kids and parents alike.
If you are interested in learning more about the region’s history or exploring the area’s natural scenery, book one of the several tours and excursions that are offered by the Hilton Rose Hall Resort & Spa. Both the Rose Hall Great House and Greenwood Great House tours are convenient choices for those that want to learn about the origins of the city, while the Montego Bay Marine Park and the Dunns River Falls tours will put you directly on the water. If you enjoy music, make sure to sign up for the Bob Marley Performance Center tour in order to learn more about this legend.
If you like aquatic activities, there are several types of sports that you can choose from at the Hilton Rose Hall Resort & Spa. In addition to snorkeling and tubing equipment, the hotel rents out speed boats that can be used to explore the bay. To brush up on your scuba diving skills or take an introductory class, there are two on-site scuba diving tanks where you can work with an instructor. The supplies for beach activities such as volleyball can also always be rented during the day.
For guests that will be celebrating their wedding at the Hilton Rose Hall Resort & Spa, there are three special honeymoon packages for you to choose from. The complimentary package is valid within 30 days of the wedding date and includes a fruit basket and a bottle of sparkling wine, while the Honeymoon Gem packages costs 27,000 JMD (approximately 199 USD) and includes an additional 30m couple’s spa treatment. To really treat yourself, opt for the Rose Hall Memories package that costs 54,000 JMD (approximately 399 USD) and also includes a private candlelit dinner.
For those flying into Sangster International Airport, it will be easiest to either rent a car or take a taxi in order to go to the Hilton Rose Hall Resort & Spa, as the region does not have an extensive public transportation system that successfully connects the two locations. The drive will take you between 15 to 20m depending on traffic, and a standard taxi fare for a one-way ride will be 4,700 JMD (approximately 35 USD). (Prices checked 16/05/19).
Hilton Rose Hall Resort & Spa is located at Rose Hall 186, 12.7 km from the centre of Montego Bay. Cinnamon Hill Golf Course is the closest landmark to Hilton Rose Hall Resort & Spa.
Check-in time is 15:00 and check-out time is 12:00 at Hilton Rose Hall Resort & Spa.
Yes, Hilton Rose Hall Resort & Spa offers free Wi-Fi.
Yes, Hilton Rose Hall Resort & Spa offers free parking.
No, Hilton Rose Hall Resort & Spa does not offer free airport shuttle service.
Hilton Rose Hall Resort & Spa is 11 km from Montego Bay Sangster Intl. Hilton Rose Hall Resort & Spa is 59.9 km from Negril.
No, pets are not allowed at Hilton Rose Hall Resort & Spa.
Yes, Hilton Rose Hall Resort & Spa has a pool on-site.