Dirty Room, Small Beds
I went to my room after checking in, and it was “lived in” - messy beds, TV on, and dirty dishes. I was assigned a new room. It was obvious that the two beds were full sized beds, not queen sized. This was not what was advertised. I was there alone, so bed size didn’t impact me, but the bed size difference for a couple would be noticeable.
Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom
Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
Great hip spot, clean, modern/chic, lacks services
Design, very comfy bed, wonderful bathroom, great room service
No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below)
The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
Modern. Great hip design
Was all good
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
Home of the original flagship Radisson Hotel built in 1909, the sophisticated stylish Radisson Blu Minneapolis Downtown has been designed to interact with the buzz in the beating heart of downtown Minneapolis offering world-class, upper-upscale hospitality. A location sensation where history and heritage meet contemporary innovation and culture. The Radisson Blu Minneapolis Downtown is conveniently situated just moments away from the vibrant theatre and business districts, shopping, and entertainment - all accessible via the climate-controlled skyway system. Enjoy a unique range of services and amenities without event leaving the hotel, including fast free internet, a 24-hour business center, stunning FireLake Grill House and Cocktail Bar and our state-of-the-art fitness center with amazing views of the skyline. Proud to be a TripAdvisor Hall of Fame-Certificate of Excellence winner for 5 consecutive years. 2017 TripAdvisor Certificate of Excellence Proud recipient of the President's Award for receiving top scores in guest satisfaction for quality and outstanding service from 2015-2017.
Radisson Hotel Group
Based on 2,178 reviews
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