The location Room size
No shuttle Bus.
Housekeeping was great and any requests were responded to immediately, staff was very friendly, walking distance to restaurants, pubs, coffee shops, shopping.
Air conditioner made a loud clicking sound that went on for several minutes whenever it kicked on which kept waking us up.
Great value for business hotel
Great value for money (<$100 per night) given the AirBNB alternatives. Lunch and breakfast spots are a 5-15 minutes walk, which may or may not be a lot. The heater issues seemed to be addressed by instructions on the Front Desk. Would come back given the price.
There is construction going on in the larger area affecting multiple properties but not really a lot. That said, it seems things are a bit slower.
Nickle and dimed
Charged extra for everthing rude front desk people
Lounge, Workout Facility, Sauna, and Quiet Room.
Great hotel, great location
My room was very quiet, staff was friendly, exciting location downtown close to fun bars, covered parking, hotel is less expensive than other downtown hotels, and I needed a wine bottle opener and was given one at no charge.
Great service from the minute we walked in the door! It was our 9 anniversary and they wine and dined us till we left.
Proximity to Nicollette Mall
Temperature was freezing in meeting rooms, common areas
The rooms were very small. It seemed that the room had not been dusted in quite sometime. The temp was almost 80 when we checked in. We had to call for someone to come check. It turned out that we were unable to adjust the temp for the entire stay!!!!! Upon check out we discovered that they had charged us for an extra day of parking. It was taken care of but employee not to happy to do it. I would never ever stay here again and would never recommend it to anyone!!!!!!!! Also apple products do not work in the room.
They were friendly and extremely helpful and accommodating. I was there for a week and they were on top of my needs and requests.
A wonderful, well kept, well situation hotel in downtown Minneapolis. If you are looking for a nice place to rest without spending too much, this place is for you.
Not much negative to say! There was a slight tear in the one sheet on my bed. WiFi costs money here. Im really getting nit picky put Kayak says I have to use 100 characters!
I liked being able to check in early. The hotel desk staff was very friendly and accomidating. I requesting a single bed but was given a double. When I called to change rooms there was no hassle and a bell hop (also very friendly) came to our room to switch keys with us.
The shower water took around 3-5 min to turn up in temperature. I felt like I was just wasting water for it to become semi-warm. Also I went down to use the sauna and it was cold. It took about 30 min for it to become semi-warm as well.
Linked by skyway to the convention center, this hotel is adjacent to Nicollet Mall, downtown's main shopping artery, and 9 blocks from the Warehouse entertainment district and Hennepin theater district.
Based on 3,182 reviews
Value for money
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