|"Wonderful property with good location."||(in 30 reviews)|
|""Clean, excellent room and outstanding customer service""||(in 26 reviews)|
|"Friendly staff and wonderful breakfast."||(in 17 reviews)|
|"Bed was too hard"||(in 1 review)|
|"Lobby bar was nothing special"||(in 4 reviews)|
|"The location was the best overlooking Chapultepec Park."||(in 3 reviews)|
|staff is very professional||in 93 reviews|
|great location||in 85 reviews|
|room are very comfortable||in 74 reviews|
|lovely hotel||in 46 reviews|
|room service||in 42 reviews|
|excellent service||in 41 reviews|
|location breakfast||in 32 reviews|
|food is good||in 27 reviews|
|walking distance||in 23 reviews|
|great view||in 14 reviews|
|mexico city||in 14 reviews|
|breakfast buffet||in 12 reviews|
|chapultepec park||in 12 reviews|
|floor room||in 12 reviews|
|day last||in 10 reviews|
|bar area||in 8 reviews|
|bed was too hard||in 8 reviews|
|great restaurants||in 8 reviews|
|castle||in 7 reviews|
|neighborhoods||in 4 reviews|
Excellent customer service, room was upgraded, location was perfect.
They treat me great and respectful. And the only thing I have to say is positive things about this Hotel. They even let me stay for 3 more hours after check out with out paying any extra fees, like normally other places due.
Located is the best. Several attractions are at walkable distance. Staff is friendly and food is good.
Too small lobby, which appears crowded. Crammed front porch and there is almost no space to wait for your car pickup. Loud TV in lobby and bar is very annoying. Loud music in the business center (which costs extra) makes it difficult to focus and discuss or listen to phone calls. Internet is very slow.
The concierge was very helpful to us each day. He did a wonderful job in finding us a good driver and guide to help us explore the city and visit the pyramids. The location is excellent. It is walking distance to the Anthropology Museum , a nice shopping and restaurant area, and the hop on hop off tourist bus..
Must stay hotel
I liked everything. Location, friendly staff, excellent service.
I liked the location, the viewes, friendly and helpful staff.
I was in a business travel and I need my invoice according with the Mexican tax rules and they didn't give it to me, the argument was because I bought with Kayak
Situated close to Sevilla Metro Station, Grand Fiesta Americana Chapultepec offers guests a convenient base while in Mexico City. It is conveniently located for guests wanting to visit local attractions.
The hotel offers a variety of wellbeing facilities, such as a spa, a gym and a sauna. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
Rooms at Grand Fiesta Americana Chapultepec are cosy and air conditioned, and feature a private bathroom, a mini bar and a radio. They are also fitted with cable/satellite channels, a hair dryer and a telephone.
The hotel's in-house restaurant is a convenient option for those wanting to dine in. Guests are invited to enjoy a drink on the bar's terrace.
Grand Fiesta Americana Chapultepec is under a 20-minute drive from Benito Juarez International Airport and The St. Regis Mexico City is a short walk away. Chapultepec Castle is easily accessible by car.
based on 779 reviews
Policies vary by room type and provider.
Grand Fiesta Americana Chapultepec is located at Mariano Escobedo Av. #756 Col. Anzures in Miguel Hidalgo, 2.6 km from the centre of Mexico City. Museo Tamayo de Arte Contemporáneo is the closest landmark to Grand Fiesta Americana Chapultepec.
Check-in time is 15:00 and check-out time is 13:00 at Grand Fiesta Americana Chapultepec.
Yes, Grand Fiesta Americana Chapultepec offers free Wi-Fi.
No, Grand Fiesta Americana Chapultepec does not offer free parking.
No, Grand Fiesta Americana Chapultepec does not offer free airport shuttle service.
Grand Fiesta Americana Chapultepec is 11.2 km from Mexico City Benito Juarez. Grand Fiesta Americana Chapultepec is 41.8 km from Mexico City Toluca Intl.
No, Grand Fiesta Americana Chapultepec does not have a pool on-site.