Facilities need some upkeep
Comfortable bed, room size of suite.
Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service
Four seasons legendary service on display here!!
Fantastic hotel. Well oiled machine. Very clean and well kept. Central gardens amazingly manicured
Nothing!! Maybe a bigger pool...
From when we checked in to when we left two days later, our experience at the Four Seasons in Mexico City was a very pleasant one. The staff is professional and speaks very good English. The restaurant served very good food in a nice space (indoor and outdoor). We are looking forward to going back!
The service was excellent. When we made a comment about a service, they immediately rectified it. They truly had a customer is always correct attitude.
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 5 minutes by foot from Diana the Huntress Fountain. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Based on 2,666 reviews
Value for money
Policies vary by room type and provider.