Merano hotels near Tirol Castle

Pros: Willy @ the front desk was exceptionally kind and attentive. Hotel was clean as you would expect in Alto Adige.

Cons: Disappointment when not all customers turn out to be Germans means that most staff are cold and distant as intercultural skills are lacking.. Basic items like tea/coffee/milk were not available in the room. Experience with SPA team was mixed ads every question on the phone at time of booking an appointment was answered too abruptly but then the actual massages were performed flawlessly.

Cons: Need to have a in door fridge with more than just water. Also room service needs to be available during the day.

Pros: thermal pools . It's better to hang a Bone when swimming. Because it was very crowded.

Cons: We went to hotel at 22.00 because of our flight delay and 300 km from Venice. Even though it was a very early hour for the restaurant, they said that the dinner ended at 2100. They sent us a plate of cake, a plate of fruit and a cheese plate instead of dinner. and we paid for tea.And we didnt eat nothing. We were very tired, but the lady who did the check-in at reception was friendly and helpful name İMMA. In the morning I called the reception to ask what time the hot springs would be opened mr.lorenzo asked quite roughly at what time we gonna leave the room? Mr.Lorenzos speech style, discourteousness has upset us. Since we are "luxury leading hotel members" we always stay in 5 star hotels all over the world. We never saw such a staff like this person. He's not a right person to work at the reception. He is a rude person who doesn't know how to behave and how to treat a guest who has just arrived in the hotel and into town. We got the new room on the second day. This time they confirmed to us that we could eat dinner at the hotel. We thought that its because the hotel's restaurant closed early yesterday and they want to make a favor to us. But we were wrong. We went out and the resepsion phone us immeaditely from the hotel and said that the meal was not included and we had to pay to eat at the hotel. She said it several times on the phone. Everything in this hotel is based on money. Staff is very amateur. Second to me, Nice Hotel mean , nice staff, professional staff. The first service starts at the reception.The hotel is good but the staff is very rude to the tourists. We came to this hotel and paid 823 euro per 2 days. But we werent happy.

Pros: Level of service

Pros: What to say ... everything is (almost) perfect! Special mention for the Roof-Spa/Pool area and the friendliness of the personnel.

Cons: Very small organisational hick-ups in the restaurant, but hardly worth mentioning. Perhaps the check-out day Spa use is a bit expensive (EUR 25/person).

Pros: Everything

Cons: Nothing

Pros: sky garden and infinity pool and Alfred in that area was excellent

Cons: that the waiter in the pizza bistro of the hotel refused to let us put the bill on the room, he insisted we pay cash

Pros: Fantastic facilities, great breakfast, very good pools. What we appreciated the most is that the hotel had a very helpful and Russian-speaking waitress at the restaurant - Veronika - and she was very helpful to my parents after I had left the hotel and they stayed for a couple of more days. She really made their stay enjoyable and terrific! We'll be back for sure.

Cons: - Everything was great.

Pros: The pools, the pools, the pools :)))))))) Breakfast was excellent. The dinner is amazing !!! Location is excellent. Parking is free.

Cons: Everything was excellent only in the rooms in an old fashioned design and also the hallways to the rooms on the floors.

Pros: High standard, very big clean and straight hotel.

Cons: The German invasion was not exactly what you should expect in classy Italy.

Pros: The staff was very friendly and helpful. The 5-course dinner offered each night was super. I can't imagine a better value anywhere. The Hotel Manager, Florian, was very knowledgable about the area, as he grew-up and has lived most of his life in the South Tirol, well-organized, and very helpful. The staff were at least tri-lingual (German, Italian, and English), and all went out of their way to be personable and helpful. We visited during the South Tirol (Music) Festival in late August-early September, and had the opportunity to hear some great musicians, including the Budapest Festival Orchestra.

Cons: We only wish we could have stayed longed at the Hotel Bavaria and in Meran.

Pros: Great room but had to be moved from annexe Next room was on 4th floor and was air conditioned Staff were outstanding at all times Breakfast outstanding

Cons: Annexe terrible and had no air conditioning

Pros: We we're very pleased!Nice walks around the hotel,One can walk downtown, during high season I Imagine its very crowded. Ideal is late spring!

Pros: Friendly staff

Cons: Cleanness

Pros: very comfy bed, nice indoor pool and whirl pool, very friendly staff, excellent food.

Cons: nothing

Pros: We will be back!

Pros: Hotel Bavaria seems to have a gourmet chef, thus the breakfasts and dinners are most delicious. The personnel is polite, very helpful, charming. The hotel is surrounded by a well-kept beautiful garden and ancient trees. The room was comfortable and stylish.

Cons: I cannot find anything I did not like. The Bavaria is a very charming and peaceful hotel where I would like to return.

Pros: Nice liberty atmosphere in the dining room. Excellent breakfast and very helpful staff.

Pros: An elegant old style hotel with great facilities and helpful friendly staff. The dinner option was superb and great value. Breakfast good too.

Pros: All the comfort provided, with excellent customer experience and very good food. We particularly enjoyed the pastry buffet in the afternoon (super delicious). The view from the room was amazing and overall you can feel that they have indeed thought at each detail. We will come back for sure!

Pros: The property was top notch in every way. The attention to detail was superb. I couldn’t have imagined a better experience. My only regret is not staying longer. I can’t wait to come back!

Pros: The pictures didn't even do justice do how stunning this hotel was. The views, the pool, the restaurant, the hotel itself. It was a little paradise in the middle of the dolomites, you could walk to town or equally to the mountain. The spa was a really nice bonus.

Cons: Note they charged us extra, per person when we arrived

Pros: The hotel is beautiful and property very well kept. The staffs were excellent. Thank you for the upgrade. For sure we will return next year.

Pros: Superb staff, service, facilities and attention to detail. Could not mention one negative thing! 101% recommendation

Pros: Big rooms , very comfortable. Big and beautiful spa and swimming pools. Nice staff and very good restaurant. The breakfast is fantastic! The hotel is very good , renovated and the restaurant is excellent!!!!

Cons: In the rooms there is not a cafe and tea facilities . 15 min to city center ( but this is not a problem)!

Pros: Everything

Cons: Nothing

Pros: Very kind staff, stylish environment, bar, restaurant, garden

Cons: A bit walking distance to citi

Pros: Nice location. Beautiful gardens and pool area. Very nice ensemble of nature and modern buildings. Interesting modern architecture with charming little details hidden everywhere. Very nice staff except for the stiff owners couple.

Cons: Quality of furniture and interior is not consistently of high quality (e.g. bathrooms, beds). Indoor whirlpool was out of service for 2 out of 5 days stay. No iron board and hot iron in the rooms. Fee for a 5 month old baby.

Pros: Clean rooms with spacious bathrooms and good amenities. Amazing restaurant.

Pros: The food was absolutely fabulous! We never had a course that wasn't cooked to perfection. The staff was very helpful and friendly

Pros: Everything was close to perfect in this hotel. Great attention to detail. The staff was extremely friendly and the food was excellent! Great location, close to the city centre.

Pros: The friendly demeanor of everyone. The beautifully appointed room and bathroom. The breakfast.

Cons: Extremely welcoming and helpful

Pros: The atmosphere, the breakfast and the spa

Cons: Nothing

Pros: everything else

Cons: pastries selection on breakfast could be better

Pros: Very nice hotel on the outskirts of Merano. Beautiful gardens to relax and enjoy.

Cons: The TV screen in my room was smaller than the one I use for my computer and sit in front of at just a few feet distance. I thought the price to add dinner to my reservation (Euro 38.00) was outrageous. I ended up ordering an a-la card meal for much less. It's a 15 min. uphill walk from the center of Merano to the hotel, which might be a little much for some people. However, there is a bus connection available.

Pros: Great location. Excellent staff. Good food. Varied breakfast. Good Spa facilities for relaxation.

Cons: Pillows. Cooling system not very practical.

Pros: This hotel is the best place on earth for me, the only accommodation where you can switch off and let a most friendly, welcoming and professional staff make your getaway pleasant,funny,relaxing. Here all your senses are pampered and taken care of: food, spa, rooms, conversations. No big hotel's luxury can be compared to warmth,coziness and romantic atmosphere of Rundegg. Love forever!

Cons: That vacations here flow by so fast...

Pros: Nice staff and very good breakfast including, what you wish: ham end eggs or scrambled eggs and other.... . Pure room, and bathroom. Clean steam bath, sauna and swimming pool. Beautiful garden around hotel.

Cons: Nothing was bad.

Pros: Very nice staff at the check-in and great waiter at breakfast. Awesome pool and sauna! We enjoyed the beautiful park, even if it was at winter time. A luxurious big room and a comfortable bed ensures sweet dreams!

Cons: Nothing bad! All was great!

Pros: While the hotel is quite expensive, the accommodations are first class. They upgraded my room so that we had three places to sleep - I was traveling with my father and my son. Everything was beautiful. The parking was taken care of even when the lot on site was full. The lawns were glorious and the proximity to restaurants, wineries, the botanical garden couldn't have been better. The breakfast was ample and included everything one might want including eggs to order.

Pros: The location, the breakfast and the hotel director being super patient with some hick-ups we created in the hotel garage

Cons: 2 single beds instead one double bed

Pros: Location is perfect

Cons: The honesty of receptionist. She asked for payment when we checked out. She insisted to sweep our credit card from my wife. When I came to the receptionist and i said that I paid already, she confirmed right away with further checking in her system that we paid already

Pros: Staff, breakfast ( THAT view !!!!!),our room ( THAT view !!!!), location.....

Cons: Iron and an ironing board would have been VERY much appreciated

Pros: Great comfort and convenience. Great bedding and pillows. Good location.

Cons: Would have liked a better/closer place to keep our bikes.

Pros: everything perfect

Cons: No wifi , very weak signal

Pros: The staff was amazing . We were separated from our party and they got lost and could not find a way back to the hotel because of restricted driving areas. I so apologize as I can not remember the gentleman's name but he literally walked with my husband to the location of the car and helped them navigate the way back to the hotel. That was above and beyond . He was so helpful so friendly they all were. Would surely go there again

Pros: The Breakfast and the Location were great

Cons: That we had to call the Hotel Staff to clean the Balcony (Patio), because there was a storm during the night and nobody of the cleaning personal bothered to sweep up the water and the debris from the flowers

Pros: All was perfect!

Pros: Position

Cons: Cleaning