Hotel Napoleon Ascend Hotel Collection

The staff were all very friendly, especially Timothy and Rocky, the manager. They went our of their way to connect with us, give us tips on restaurants and information about Memphis. It was a pleasure to meet them!

I'd like the hotel to be more environmentally aware. For example, they should offer the option of not having the housekeeping staff change towels every day. They have large bars of soap that would take at least a month to use up with regular use that, I assume, are just thrown away after checkout. Many hotels are now using foaming soap. They provide a plastic straw with drinks, even with orange juice in the morning. Millions of these end up in landfills every day in this country. Perhaps they could consider not providing any straws unless the customer requests one. These kinds of small but important changes would save them money and make our environment a little cleaner.