Good to know
|Distance to city centre||4.1 km|
|Nearest airport||Mazatlán Gen Rafael Buelna|
|Distance to airport||20.6 km|
|"Excellent location, friendly, helpful staff"||(in 22 reviews)|
|"WE loved the pool it was awesome!!!!!."||(in 15 reviews)|
|"Excellent onsite food and service."||(in 11 reviews)|
|"About the room and the structure of the hotel is very old."||(in 5 reviews)|
|"The music downstairs was playing loudly late night and well into AM hours."||(in 8 reviews)|
Time of year
Show reviews that mention
|beach great||in 28 reviews|
|food is good||in 10 reviews|
|friendly staff||in 28 reviews|
|good breakfast||in 12 reviews|
|good location||in 32 reviews|
|great room||in 4 reviews|
|great view||in 5 reviews|
|hotel is very old||in 13 reviews|
|hotel restaurant||in 10 reviews|
|jack hammering||in 3 reviews|
|like cardboard||in 3 reviews|
|location and service||in 12 reviews|
|loud music||in 10 reviews|
|night-club||in 4 reviews|
|ocean view||in 22 reviews|
|oyster bar||in 6 reviews|
|poor wifi||in 7 reviews|
|swimming pool||in 20 reviews|
The property is very clean
The receptionist checking in seemed understaffed and it delayed the check in time we waited in line approximately 45 minutes to an hour before they helped us and was fustersting with the hot weather
Had to call desk to fix many items. Room not clean, only one day Maria did the best job. Staff with the exception of one waiter and 2 front desk people need customer service training. Example: Pool bar people need to regularly come around instead of sitting at the bar in the shade.
The room look like run down
the beach is right outside.
Live music on the beach was too loud and played until midnight.
spacious room, good bath amenities, nice refrigerator, complimentary water and coffee, comfortable mattress
When I go to a hotel it is important to me that I can rest and sleep well. I was not able to because the pillow options were terrible and hurt my neck. Very flat and hard. The other pillow was soft but huge and unseable. My boyfriend ended up sleeping on the small decorative pillow that was more comfortable but dirty. Also, the HVAC machine in the room was very loud and only worked at full speed. It could not be adjusted per the buttons. I could not sleep with it on so the room was hot. The room smelled strongly of mold and I could see mold on the lampshade near the door. Some areas of the room were dirty, such as the ceiling above the showers. There weren't enough lounge chairs around the pool. Many hotel chairs/lounges at the beach were used by the public so it was hard to get chairs for hotel guests. No one from hotel or restaurant provided beach service, we had to go get drinks and food ourselves by walking up to the bar. There is tape used to hold bedside lamp on wall mount. This looks really tacky. There is a lot of paint splatter on the room fixtures such as mirror, hair dryer, light switches, wall sconce etc. They should remove all the fixtures when painting and then put them back so they stay clean. The lightbulb in the bedroom wall sconce is a cold/white light that is not relaxing. I recommend to change to an LED that is a warm tone for better ambiance. At the restaurant more coffee was not offered at breakfast, I had to ask for it. I noticed a lot of garbage around the property. Better overnight cleanup of common areas is needed.
Location This hotel is located directly beside the sandy beach in the golden zone of Mazatlán. Enjoy the setting sun and the magical beaches of Mexico's pacific coast. It is the ideal base from which to visit the neighbouring villages and attractions such as Malecón, Marina or the aquarium. Facilities The hotel has a lift and features 100 suites and 100 double rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. A cloakroom, a safe, a currency exchange service, a conference room, a business centre and a theatre hall are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Travellers with bicycles can make use of the on-site bicycle storage area. Rooms Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. Valuables can be securely stored in a safe. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms. Sports/Entertainment The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. A hot tub can soothe sore muscles (for a fee). For those who wish to stay active while on holiday, the hotel offers beach volleyball. With water skiing, windsurfing, jet skiing, motorboat rides, paddle boating, sailing and catamaraning available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. There is a wellness area with a spa and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. A dance club and a nightclub are also options for entertainment. Meals Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. Payment All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.
based on 1,373 reviews
Things to know
- Beach nearby
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Gaviana Resort
Where is Gaviana Resort located?
Gaviana Resort is located at Avenida Playa Gaviotas,100 Zona Dorada, 4.1 km from the centre of Mazatlán. El Cid Country Club Golf Course is the closest landmark to Gaviana Resort.
When is check-in time and check-out time at Gaviana Resort?
Check-in time is 15:00 and check-out time is 12:00 at Gaviana Resort.
Does Gaviana Resort offer free Wi-Fi?
Yes, Gaviana Resort offers free Wi-Fi.
Does Gaviana Resort offer free parking?
Yes, Gaviana Resort offers free parking.
Does Gaviana Resort offer free airport shuttle service?
No, Gaviana Resort does not offer free airport shuttle service.
How far is Gaviana Resort from the airport?
Gaviana Resort is 20.6 km from Mazatlán Gen Rafael Buelna.
Does Gaviana Resort have a pool?
No, Gaviana Resort does not have a pool on-site.
Reviews about Gaviana Resort
Most popular landmarks
- El Cid Country Club Golf Course 1.2 km
- Golden Zone 1.3 km
- Plaza de Toros 1.7 km
- Acuario Mazatlan 2.5 km
- Fisherman's Monument 4.3 km
- Playa Norte 4.4 km
|Mazatlán Gen Rafael Buelna||20.6 km|