Recent reviews
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5.6
Pros: Car was fine though windows and locks were all manual.
Cons: The addons for the Mexican insurance and they keep trying to add more.
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3.6
Bait and switch
Cons: The car had body damage. They didn't fill the tank. It was at 3/8ths, so we needed to return it at 3/8ths. Which is a total pain when you don't know how big the tank is to begin. The car also had alignment problems.We got the bait and switch at arrival, we were told is was "insurance" we couldn't opt out of, but refused to provide any paper work itemizing the costs. The insurance was more than 12 times the cost of the rental! Unfortunately, we had no other means of transportation so we were stuck paying it. I'm filing a complaint with the bbb.
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2.0
Pros: IT TOOK 30 MINUTES FOR THEM TO TYPE INTO THE LAPTOP AND GET THE INFORMATION AND PROCESS IT. YOU SHOULD WARN ALL INTERNET CUSTOMERS THAT YOU CAN NOT GET THE RENTAL CAR WITHOUT A MANDATED CAR INSURANCE WHICH THE CHEAPEST OPTION IS 29.99 DOLLARS A DAY PLUS 30 % TAXES ON TOP OF THAT MAKING A WEEKLY CAR RENTAL OF 330 DOLLARS. THE THRIFTY REPRESENTATIVE RECOMMENDED THE CAR INSURANCE OF 59.99 DOLLARS A DAY.
review from
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5.6
Pros: Car was fine though windows and locks were all manual.
Cons: The addons for the Mexican insurance and they keep trying to add more.
review from
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3.6
Bait and switch
Cons: The car had body damage. They didn't fill the tank. It was at 3/8ths, so we needed to return it at 3/8ths. Which is a total pain when you don't know how big the tank is to begin. The car also had alignment problems.We got the bait and switch at arrival, we were told is was "insurance" we couldn't opt out of, but refused to provide any paper work itemizing the costs. The insurance was more than 12 times the cost of the rental! Unfortunately, we had no other means of transportation so we were stuck paying it. I'm filing a complaint with the bbb.
review from
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2.0
Pros: IT TOOK 30 MINUTES FOR THEM TO TYPE INTO THE LAPTOP AND GET THE INFORMATION AND PROCESS IT. YOU SHOULD WARN ALL INTERNET CUSTOMERS THAT YOU CAN NOT GET THE RENTAL CAR WITHOUT A MANDATED CAR INSURANCE WHICH THE CHEAPEST OPTION IS 29.99 DOLLARS A DAY PLUS 30 % TAXES ON TOP OF THAT MAKING A WEEKLY CAR RENTAL OF 330 DOLLARS. THE THRIFTY REPRESENTATIVE RECOMMENDED THE CAR INSURANCE OF 59.99 DOLLARS A DAY.
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