Mazatlán Car Hire

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Mazatlán car hire information

Pick-up location	Mazatlán
Rental locations	29
Airport locations	13

Mazatlán car hire reviews and directory

Rated no. 1

Budget

Best rated

7.4 Good (4,171 reviews)

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2 locations in Mazatlán

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Budget reviews

Car hire locations

Budget

Locations in Mazatlán

Ave Camaron Sabalo #413

+52 669 913 2000

Carr Internacional Al Sur

+52 669 982 1220

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Budget reviews in Mazatlán

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car was great

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easy drop

picked up the car

long line

took a few minutes

great service

car smelled

friendly staff

great experience

2.0

Fake price when you book

Pros: The price booked is very different to what they end up charging you. Buying insurance on your own is another waste of time. At least renting a car in Mazatlán expect to pay minimum $40-$60 a day for a basic car.

Reviewed Dec 2017

review from
3.6

Bait and Switch?

Pros: I felt tricked really. The low car rental price was offered w/o any insurance what so ever. But it's illegal to drive here without. By the time I added the insurance I was comfortable with. I was pretty much paying full price. I live in Mazatlán. I normally rent from Alamo at full price and full coverage. The Budget car was only covered up to 90%. In the end I saved $5.00 a day on the two day rental. The Budget car was horrible. I'd rather spring for the extra $ and get a decent car with full coverage.

Cons: The car might have been wrecked before. It just didn't drive right. I know it's a small thing, but only one of the stereo speakers worked. I really enjoy listening to music while I drive. It quite spoiled it really.

Reviewed Feb 2016

review from

2.0

Fake price when you book

Pros: The price booked is very different to what they end up charging you. Buying insurance on your own is another waste of time. At least renting a car in Mazatlán expect to pay minimum $40-$60 a day for a basic car.

Reviewed Dec 2017

review from
3.6

Bait and Switch?

Pros: I felt tricked really. The low car rental price was offered w/o any insurance what so ever. But it's illegal to drive here without. By the time I added the insurance I was comfortable with. I was pretty much paying full price. I live in Mazatlán. I normally rent from Alamo at full price and full coverage. The Budget car was only covered up to 90%. In the end I saved $5.00 a day on the two day rental. The Budget car was horrible. I'd rather spring for the extra $ and get a decent car with full coverage.

Cons: The car might have been wrecked before. It just didn't drive right. I know it's a small thing, but only one of the stereo speakers worked. I really enjoy listening to music while I drive. It quite spoiled it really.

Reviewed Feb 2016

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Rated no. 2

Dollar

7.3 Good (6,360 reviews)

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2 locations in Mazatlán

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Dollar reviews

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Dollar

Locations in Mazatlán

Av Camaron Sabalo #130 Loc 129

+52 333 122 5979

Carr, Intl Al Sur

180 0365 1111

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Dollar reviews in Mazatlán

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car i reserved

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great value

drop the car

great price

great experience

friendly staff

7.2

Pros: Price was fair

Cons: Car was less impressive than expected.

Reviewed Apr 2018

review from
4.0

Had to fight every step to get the quoted rate.

Pros: I liked the prices quoted on the intenet when reserving the car.

Cons: They tried to force me into insurance at 5 times the rental car rate eventhough I explained my credit card covers the insurance. Then they didn't have the car I reserved, so instead of upgrading me for free, they downgraded it and would not lower the price. When they realized I was not going to take the outrageous insurance, they tried to get me to cancel. When I returned the car, they tried again to get more money saying I didn't return it with enough gas. More issues but.... Avoid if you do not want to begin and end vacation with hassles. ..

Reviewed Dec 2016

review from
2.0

It's a scam

Cons: When I booked our trip online I thought it was a good deal and we found out the hard way it wasn't. I booked an economy car for a week in Mazatlan, the rates were about $2.50 a day (which is unheard of) so I thought it was a great deal!!! We landed and we were lead to the office to sign the paperwork and that's when we figured out what was going on. They wanted us to pay for a $65/ a day "insurance." I told them I was paying with my American Express and that covered the insurance, so then she went on saying that was not "valid" and that we had the option of giving them a $3,000 dollar deposit. At that point I was too upset to even listen to what they had to say and we walked away. DO NOT BE TAKEN BY THE LOW RATES! That's just the hook.

Reviewed Nov 2015

review from

7.2

Pros: Price was fair

Cons: Car was less impressive than expected.

Reviewed Apr 2018

review from

4.0

Had to fight every step to get the quoted rate.

Pros: I liked the prices quoted on the intenet when reserving the car.

Cons: They tried to force me into insurance at 5 times the rental car rate eventhough I explained my credit card covers the insurance. Then they didn't have the car I reserved, so instead of upgrading me for free, they downgraded it and would not lower the price. When they realized I was not going to take the outrageous insurance, they tried to get me to cancel. When I returned the car, they tried again to get more money saying I didn't return it with enough gas. More issues but.... Avoid if you do not want to begin and end vacation with hassles. ..

Reviewed Dec 2016

review from
2.0

It's a scam

Cons: When I booked our trip online I thought it was a good deal and we found out the hard way it wasn't. I booked an economy car for a week in Mazatlan, the rates were about $2.50 a day (which is unheard of) so I thought it was a great deal!!! We landed and we were lead to the office to sign the paperwork and that's when we figured out what was going on. They wanted us to pay for a $65/ a day "insurance." I told them I was paying with my American Express and that covered the insurance, so then she went on saying that was not "valid" and that we had the option of giving them a $3,000 dollar deposit. At that point I was too upset to even listen to what they had to say and we walked away. DO NOT BE TAKEN BY THE LOW RATES! That's just the hook.

Reviewed Nov 2015

review from

Rated no. 3

Thrifty

7.1 Good (2,727 reviews)

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2 locations in Mazatlán

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Thrifty reviews

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Thrifty

Locations in Mazatlán

Av Camaron Sabalo #130 Loc 129

+52 333 122 5979

Carr, Intl Al Sur

180 0021 2277

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Thrifty reviews in Mazatlán

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customer service

pick up the car

credit card

car was clean

pick up and drop

great car

car was great

car available

picked up the car

compact car

drop off the car

great price

friendly staff

car smelled

long line

great experience

5.6

Pros: Car was fine though windows and locks were all manual.

Cons: The addons for the Mexican insurance and they keep trying to add more.

Reviewed May 2018

review from
3.6

Bait and switch

Cons: The car had body damage. They didn't fill the tank. It was at 3/8ths, so we needed to return it at 3/8ths. Which is a total pain when you don't know how big the tank is to begin. The car also had alignment problems.We got the bait and switch at arrival, we were told is was "insurance" we couldn't opt out of, but refused to provide any paper work itemizing the costs. The insurance was more than 12 times the cost of the rental! Unfortunately, we had no other means of transportation so we were stuck paying it. I'm filing a complaint with the bbb.

Reviewed Apr 2016

review from
2.0

Pros: IT TOOK 30 MINUTES FOR THEM TO TYPE INTO THE LAPTOP AND GET THE INFORMATION AND PROCESS IT. YOU SHOULD WARN ALL INTERNET CUSTOMERS THAT YOU CAN NOT GET THE RENTAL CAR WITHOUT A MANDATED CAR INSURANCE WHICH THE CHEAPEST OPTION IS 29.99 DOLLARS A DAY PLUS 30 % TAXES ON TOP OF THAT MAKING A WEEKLY CAR RENTAL OF 330 DOLLARS. THE THRIFTY REPRESENTATIVE RECOMMENDED THE CAR INSURANCE OF 59.99 DOLLARS A DAY.

Reviewed Apr 2016

review from

5.6

Pros: Car was fine though windows and locks were all manual.

Cons: The addons for the Mexican insurance and they keep trying to add more.

Reviewed May 2018

review from
3.6

Bait and switch

Cons: The car had body damage. They didn't fill the tank. It was at 3/8ths, so we needed to return it at 3/8ths. Which is a total pain when you don't know how big the tank is to begin. The car also had alignment problems.We got the bait and switch at arrival, we were told is was "insurance" we couldn't opt out of, but refused to provide any paper work itemizing the costs. The insurance was more than 12 times the cost of the rental! Unfortunately, we had no other means of transportation so we were stuck paying it. I'm filing a complaint with the bbb.

Reviewed Apr 2016

review from
2.0

Pros: IT TOOK 30 MINUTES FOR THEM TO TYPE INTO THE LAPTOP AND GET THE INFORMATION AND PROCESS IT. YOU SHOULD WARN ALL INTERNET CUSTOMERS THAT YOU CAN NOT GET THE RENTAL CAR WITHOUT A MANDATED CAR INSURANCE WHICH THE CHEAPEST OPTION IS 29.99 DOLLARS A DAY PLUS 30 % TAXES ON TOP OF THAT MAKING A WEEKLY CAR RENTAL OF 330 DOLLARS. THE THRIFTY REPRESENTATIVE RECOMMENDED THE CAR INSURANCE OF 59.99 DOLLARS A DAY.

Reviewed Apr 2016

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Rated no. 4

National

8.0 Excellent (880 reviews)

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2 locations in Mazatlán

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National reviews

Car hire locations

National

Locations in Mazatlán

Ave Camaron Sabalo # 1620

+52 669 913 6000

International Airport Mazatlan

+52 669 982 4000

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National reviews in Mazatlán

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customer service

credit card

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car was clean

car available

great car

great service

car was great

great experience

friendly staff

car insurance

great price

drop off the car

2.0

Did not end up getting the rental car too expensive

Pros: Nothing no help expensive rentals

Cons: It wasn't the price that you guys told me online when I got there it was a different price more expensive end up not getting the vehicle

Reviewed Jan 2018

review from
9.2

Pros: The car was fine and the service was great.

Cons: Not National's fault, but the insurance cost more than the car so the overall cost was much more than same deal in the US. I knew this going in, but if I hadn't done the research, I would have been outraged.

Reviewed Jun 2017

review from
2.0

I never received any car on Mazatlan

Pros: I lost my money of the reservation, company's don't find me on the system. Please return my deposit

Cons: I lost my money, I never receives any car, company don't find me in the system, please returns my money

Reviewed Nov 2015

review from

9.2

Pros: The car was fine and the service was great.

Cons: Not National's fault, but the insurance cost more than the car so the overall cost was much more than same deal in the US. I knew this going in, but if I hadn't done the research, I would have been outraged.

Reviewed Jun 2017

review from

2.0

Did not end up getting the rental car too expensive

Pros: Nothing no help expensive rentals

Cons: It wasn't the price that you guys told me online when I got there it was a different price more expensive end up not getting the vehicle

Reviewed Jan 2018

review from
2.0

I never received any car on Mazatlan

Pros: I lost my money of the reservation, company's don't find me on the system. Please return my deposit

Cons: I lost my money, I never receives any car, company don't find me in the system, please returns my money

Reviewed Nov 2015

review from

Rated no. 5

Alamo

5.7 Okay (7 reviews)

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2 locations in Mazatlán

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Alamo reviews

Car hire locations

Alamo

Locations in Mazatlán

Aeropuerto Internacional Gral

+52 669 981 2266

Av Camaron Sabalo 410 Zona Dorada

+52 669 913 1010

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Alamo reviews in Mazatlán

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great car

car was great

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picked up the car

10.0

Pros: The staff was very friendly. Prompt service.

Cons: Everything was great!

Reviewed Sep 2019

review from
2.0

Cons: Price change when you arrive for the rental. From 120 USD it went up to 800 USD. I did not get the rental. Ridiculous, poor service, it was a joke.

Reviewed Apr 2019

review from
10.0

Great customer service and price

Pros: It was quick, easy and affordable. I would definitely recommend this company for car rental and will use them again in the future!

Reviewed Jul 2017

review from
2.0

false advertisement

Cons: When I was about to sign off they wanted me to leave a $600 deposit , something that was never disclosed or mentioned when reserving the car.

Reviewed Jun 2017

review from
8.0

It was 168 total 4 times more than what I booked f

Pros: It was great to have a car during my stay.

Cons: When I got there. They added things that I couldn't they the car without. So I ended up paying 4 times more then what I expected

Reviewed Feb 2017

review from

10.0

Pros: The staff was very friendly. Prompt service.

Cons: Everything was great!

Reviewed Sep 2019

review from
10.0

Great customer service and price

Pros: It was quick, easy and affordable. I would definitely recommend this company for car rental and will use them again in the future!

Reviewed Jul 2017

review from

8.0

It was 168 total 4 times more than what I booked f

Pros: It was great to have a car during my stay.

Cons: When I got there. They added things that I couldn't they the car without. So I ended up paying 4 times more then what I expected

Reviewed Feb 2017

review from

2.0

Cons: Price change when you arrive for the rental. From 120 USD it went up to 800 USD. I did not get the rental. Ridiculous, poor service, it was a joke.

Reviewed Apr 2019

review from
2.0

false advertisement

Cons: When I was about to sign off they wanted me to leave a $600 deposit , something that was never disclosed or mentioned when reserving the car.

Reviewed Jun 2017

review from

Rated no. 6

Europcar

5.0 Okay (5 reviews)

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3 locations in Mazatlán

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Europcar reviews

Car hire locations

Europcar

Locations in Mazatlán

Av Camaron Sabalo 357

+52 669 913 3368

Av Sabalo Cerritos, 3404 Cerritos

+52 669 988 1321

General Rafael Buelna Intl Airport

+52 669 913 3368

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Europcar reviews in Mazatlán

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car was great

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4.8

Pros: The staff were pretty great. They were helpful, friendly, classy. They gave me a ride to the terminal and didn't give me a hard time about being 1 litre low in gas.

Cons: The Kayak system quoted me $6 for 3 days. Europcar couldn't find my reservation. When they did, it was for the same dates, but a year later (2020; it is currently 2019). I ended up paying $106 for the rental of a VERY basic car. Not happy about that. It took 2.5 hrs to rent the car. Kayak failed me.

Reviewed Aug 2019

review from
4.4

Dirty, basic transport

Pros: The car got us there and back. No mechanical issues.

Cons: Car had many scratches and dents. Upholstery was dirty and stained, and smelled old. The horn didn't work. Trunk was full of sand, so we requested that the woman vacuum.

Reviewed Apr 2018

review from
3.6

Will probably never rent from them again.

Cons: I made reservations for a van for 2 day rental, when I got there they were using the only van they had to pick up and drop people off at the airport. Waited an hour for the van to be washed and cleaned. Deposit for the car was $822 and was not even the van that was promised to me.

Reviewed Jun 2017

review from
2.0

Cons: Your employee refused to honor my reservation and upped the price to over $1,000. The rental was to be $250 per our agreement. Won't be using your company again!!!

Reviewed Jan 2017

review from
10.0

Pros: Eabrething w/ good , service transportation to the airport people is exelent

Reviewed Nov 2016

review from

10.0

Pros: Eabrething w/ good , service transportation to the airport people is exelent

Reviewed Nov 2016

review from

4.8

Pros: The staff were pretty great. They were helpful, friendly, classy. They gave me a ride to the terminal and didn't give me a hard time about being 1 litre low in gas.

Cons: The Kayak system quoted me $6 for 3 days. Europcar couldn't find my reservation. When they did, it was for the same dates, but a year later (2020; it is currently 2019). I ended up paying $106 for the rental of a VERY basic car. Not happy about that. It took 2.5 hrs to rent the car. Kayak failed me.

Reviewed Aug 2019

review from
4.4

Dirty, basic transport

Pros: The car got us there and back. No mechanical issues.

Cons: Car had many scratches and dents. Upholstery was dirty and stained, and smelled old. The horn didn't work. Trunk was full of sand, so we requested that the woman vacuum.

Reviewed Apr 2018

review from
3.6

Will probably never rent from them again.

Cons: I made reservations for a van for 2 day rental, when I got there they were using the only van they had to pick up and drop people off at the airport. Waited an hour for the van to be washed and cleaned. Deposit for the car was $822 and was not even the van that was promised to me.

Reviewed Jun 2017

review from
2.0

Cons: Your employee refused to honor my reservation and upped the price to over $1,000. The rental was to be $250 per our agreement. Won't be using your company again!!!

Reviewed Jan 2017

review from

Rated no. 7

Enterprise

3.0 Mediocre (2 reviews)

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2 locations in Mazatlán

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Enterprise reviews

Car hire locations

Enterprise

Locations in Mazatlán

Ave Camaron Sabalo #1620

+52 669 913 6000

Mazatlan International Airport

+52 669 982 4000

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Enterprise reviews in Mazatlán

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4.0

Pros: Had a scratch on bumper upon return. They emailed me a copy of a bill for my additional charges, but it was not legible. Repeated emails for clarification have gone unanswered. Still do not know the breakdown of costs and it has been 2 weeks

Reviewed Jan 2017

review from
2.0

What is a reservation?

Cons: There rented my car. Why did I bother to make a reservation?

Reviewed Nov 2016

review from

4.0

Pros: Had a scratch on bumper upon return. They emailed me a copy of a bill for my additional charges, but it was not legible. Repeated emails for clarification have gone unanswered. Still do not know the breakdown of costs and it has been 2 weeks

Reviewed Jan 2017

review from
2.0

What is a reservation?

Cons: There rented my car. Why did I bother to make a reservation?

Reviewed Nov 2016

review from

Rated no. 8

Advantage

2.0 Mediocre (1 review)

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1 location in Mazatlán

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Advantage reviews

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Advantage

Locations in Mazatlán

Mazatlan Airport - Europcar General Rafael Buelna Int`l AP

+52 755 553 7158

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Advantage reviews in Mazatlán

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2.0

Pros: Nothing

Reviewed Aug 2019

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2.0

Pros: Nothing

Reviewed Aug 2019

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Rated no. 9

Hertz

2.0 Mediocre (2 reviews)

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2 locations in Mazatlán

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Hertz reviews

Car hire locations

Hertz

Locations in Mazatlán

Carr. Internacional Al Sur Sn

+52 999 911 8040

Sabalo Country Club

0180 0709 5000

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Hertz reviews in Mazatlán

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2.0

Pros: Nothing

Cons: Everything

Reviewed Mar 2019

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2.0

Pros: Nothing

Cons: Everything

Reviewed Mar 2019

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Avis

3 locations in Mazatlán

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Car hire locations

Avis

Locations in Mazatlán

Avenida Camaron Sabalo #331D

+52 669 913 0843

Carretera Intl Al Sur

+52 669 954 8148

Pueblo Bonito-Av Ernesto Coppell Campana

+52 669 954 8147

keddy by Europcar

3 locations in Mazatlán

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Car hire locations

keddy by Europcar

Locations in Mazatlán

Av Camaron Sabalo 357- Local 2 Zona Dorada

Av Sabalo Cerritos, 3404 Cerritos, Interior Hotel Riu

General Rafael Buelna Intl Airport

Sunnycars

3 locations in Mazatlán

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Car hire locations

Sunnycars

Locations in Mazatlán

Av Camaron Sabalo 357

Av Camaron Sabalo 410 Zona Dorada

General Rafael Bulena Intl Airport

Payless

2 locations in Mazatlán

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Car hire locations

Payless

Locations in Mazatlán

Aeropuerto Rafael Buelna

+52 669 982 1220

Av Camaron Sabalo 413

+52 669 913 2000

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Car hire locations in Mazatlán

When to book a hire car in Mazatlán

Average daily price per month

Car hire prices as pick-up date approaches

-1 day

-2 days

Top tips for renting a car in Mazatlán

Book your rental car in Mazatlán at least 3 weeks before your trip in order to get a below-average price

FAQs about hiring a car in Mazatlán

What is the best hire car agency in Mazatlán?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Mazatlán are Avis (7.6, 18868 reviews), Budget (7.4, 4171 reviews), and Dollar (7.3, 6360 reviews).

How can I find hire car agencies near me in Mazatlán?

Take a look at our extensive car hire location map to find the best hire cars near you.

Airports serving Mazatlán

Mazatlán Gen Rafael Buelna Airport Car Rentals

Mazatlán Car Hire

Search hundreds of travel sites at once for car rental deals in Mazatlán

Mazatlán car hire information

Mazatlán car hire reviews and directory

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When to book a hire car in Mazatlán

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