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Luna Palace
3 stars

Luna Palace

Ave Camaron Sabalo, Zona Dorada, 82110 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
See location+52 669 913 0666
From
$128
Cheapest

rate per night

9.0
Wonderful
based on 336 reviews
336 reviews
Room type
Provider
Nightly total
Double room
King room
Standard Room

Photos of Luna Palace

Overview

Featuring a heated pool and a private beach, Luna Palace is situated in Mazatlan and offers charming accommodation. It also provides an express check-in and check-out feature, a kids pool and water slides.

A variety of premium services are available for guests of Luna Palace, such as a currency exchange, a concierge and babysitting/child services. Staff are available 24/7 and can help with booking tours and tickets.

Apartments at the property come with tea and coffee making facilities, microwaves and refrigerators. Also available are ironing facilities, wireless internet access and a kitchen.

The property's restaurant serves breakfast, providing guests with an enjoyable dining experience near their apartment. Places to unwind include bar, or the outdoor terrace on a sunny day.

For those guests who enjoy making the most of local dining options, there is a wide variety within walking distance. Downtown Mazatlan, Old Mazatlan and Playa Olas Altas can be easily accessed by car.

9.0
Wonderful rating
Based on 336 verified guest reviews

Latest deals for Luna Palace

Thu 10/7
Fri 11/7
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
Double room
1 twin bed
2 double beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Luna Palace

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Kitchen

  • Microwave
  • Kitchenware
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen
  • Kitchenette

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Towels/sheets (extra fee)

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area

General

  • Family rooms
  • Sea view
  • Garden view
  • Sofa
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Bathroom

  • Shower
  • Additional bathroom
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Dining table

Bedroom

  • Alarm clock
  • Sofa bed
  • Cleaning products

Pool

  • Heated pool
  • Outdoor pool
  • Water slide

Parking and transportation

  • Free parking
  • Private parking

Things to do

  • Eco tourism
  • Water sport facilities (on site)

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Child pool

Fitness

  • Fitness centre

Reviews of Luna Palace

9.0
Wonderful
336 verified ratings
Wonderful
150
Very good
70
Good
58
Okay
15
Fair
21
Mediocre
9
Poor
13

Summary of reviews

Guests say
Guests love the hotel's fantastic location near the beach and appreciate the friendly staff. However, there are concerns about slow service, cleanliness issues in some rooms, and difficulties with WiFi and reservations. Overall, many guests enjoy their stay but hope for improvements in service and room maintenance.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
Sort by:Most recent

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Score by provider

All reviews

7.7
Good
Anonymous, Mar 2018
Pros (+) Love returning to the Luna. Hotel is not the Four Seasons, but it meets our needs. Location is great, away from busy areas, cruise ship visitors don't make it this far North in the hotel zone. Many good restaurants within walking distance. Short pulmonia ride to Walmart or Soriano for groceries which are needed for a 4 week stay.
Cons (-) WiFi is really, really bad. Reservations are very hard to make. I would love to have at least one employee on staff who speaks English very well to handle are problems.
10
Wonderful
Anonymous, Oct 2017
Pros (+) Great location, pool was lovely. Nice food in the restaurant. Friendly and helpful staff.

Location

Ave Camaron Sabalo, Zona Dorada, 82110 Mazatlán, Sinaloa

What's nearby

  • Playa Las Gaviotas2.4 km
  • El Cid Country Club Golf Course2.5 km
  • Sea Shell City Museum2.6 km
  • Marina Mazatlán Golf Course2.7 km
  • Playa Sabalo3 km
  • Isla Los Venados3.2 km
  • Acuario Mazatlan5.4 km
  • Playa Norte7.4 km
  • Continuity of Life7.6 km
  • Estrella del Mar Golf Course7.7 km
  • Punta de Clavadistas7.7 km
  • Playa Olas Altas8.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Luna Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Luna Palace

  • Where is Luna Palace located?

    Luna Palace is located at Ave Camaron Sabalo , Zona Dorada in Sábalo Country, 8.3 km from the centre of Mazatlán. Playa Las Gaviotas is the closest landmark to Luna Palace.

  • When is check-in time and check-out time at Luna Palace?

    Check-in time is 15:00 and check-out time is 11:30 at Luna Palace.

  • Does Luna Palace offer free Wi-Fi?

    Yes, Luna Palace offers free Wi-Fi.

  • Does Luna Palace offer free parking?

    Yes, Luna Palace offers free parking.

  • How far is Luna Palace from the airport?

    Luna Palace is 23.3 km from Mazatlán Gen Rafael Buelna.

  • Does Luna Palace have a pool?

    Yes, Luna Palace has a pool on-site.

  • How does KAYAK find such great Luna Palace hotel deals?

    KAYAK scours the web for all room deals available at Luna Palace in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Luna Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Luna Palace.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.9
8.3 km
Mazatlán Gen Rafael Buelna
23.3 km