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|Distance to city centre||4.8 km|
|Nearest airport||Mazatlán Gen Rafael Buelna|
|Distance to airport||21.9 km|
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Hotel did not have room ready until 4PM on check in day. WiFi access was not included in room rate and could only be purchased in person at front desk. Pool was not heated and food was prohibited poolside. One could only eat at tables far away from pool.
Wifi is not included in hotel rate and can only be purchased in person at the front desk. Guest cannot eat poolside and must eat in designated eating areas far from the pool. Room smelled like cigarette smoke and floor was dirty. Lastly, only one pool was heated. Larger swimming pool with slide for kids was not heated. We vacation every year during the holidays in Mazatlan, we will never stay at an El Cid hotel again.
A fun and relaxing experience!
First time we've ever stayed here, or in any 'All-inclusive' type stay. The food was very very good, the staff did their best to make our stay a memorable one. The staff always seems to be fixing, cleaning, arranging, or just looking over the entire complex. It was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property. We only left to go on a City Tour, which was a lot of fun, and to walk the beach and to check out the calle in front of the hotel. It's so fun to not have to worry about how much any of the food or drink costs; you simply belly up to the bar and place your order! What fun!
One of the main problems we had with El Cid was the lack of modern Wi-Fi! I mean, any where these days should have fast *free* and reliable Wi-Fi. I couldn't believe that they wanted $10 an hour(!) for a single device. In this day and age, this is unacceptable! Since I refused to pay for that I can't say how fast or reliable the Wi-Fi was. I had to burn up my own phone data. They do have two computers in the lobby to use but the keyboards are cheap, old, and in sad condition. Come on El Cid, step up to the 21st century!
I loved the location of the hotel. Right on the beach and loved that 3 of the el cid hotels are on the same property so many pools to choose from. Right next to señor frogs which has open bar on Wednesday and Friday which is so fun!
Very loud. Under construction?? Can hear everything.
The staff is their biggest asset for sure.
Well the loud speaker for the pool activities was a little overboard.
Located in Mazatlan (Zona Dorada), El Cid Castilla Beach Hotel is within a 10-minute drive of Mazatlan International Center and Cerritos Beach. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 3,245 reviews
Things to know
- Great view
- Nice building
- Friendly service
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at El Cid Castilla Beach Hotel
Where is El Cid Castilla Beach Hotel located?
El Cid Castilla Beach Hotel is located at Avenida Camaron Sabalo S/N, 4.8 km from the centre of Mazatlán. Golden Zone is the closest landmark to El Cid Castilla Beach Hotel.
When is check-in time and check-out time at El Cid Castilla Beach Hotel?
Check-in time is 15:00 and check-out time is 12:00 at El Cid Castilla Beach Hotel.
Does El Cid Castilla Beach Hotel offer free Wi-Fi?
No, El Cid Castilla Beach Hotel does not offer free Wi-Fi.
Does El Cid Castilla Beach Hotel offer free parking?
No, El Cid Castilla Beach Hotel does not offer free parking.
Does El Cid Castilla Beach Hotel offer free airport shuttle service?
No, El Cid Castilla Beach Hotel does not offer free airport shuttle service.
How far is El Cid Castilla Beach Hotel from the airport?
El Cid Castilla Beach Hotel is 21.9 km from Mazatlán Gen Rafael Buelna.
Can you bring pets to El Cid Castilla Beach Hotel?
No, pets are not allowed at El Cid Castilla Beach Hotel.
Does El Cid Castilla Beach Hotel have a pool?
Yes, El Cid Castilla Beach Hotel has a pool on-site.
Reviews about El Cid Castilla Beach Hotel
Most popular landmarks
- Golden Zone 310 m
- El Cid Country Club Golf Course 1.2 km
- Plaza de Toros 2.5 km
- Acuario Mazatlan 3.9 km
- Fisherman's Monument 5.8 km
- Playa Norte 6 km
|Mazatlán Gen Rafael Buelna||21.9 km|