Good to know
|Distance to city centre||2.3 km|
|Nearest airport||Marrakesh Menara|
|Distance to airport||3.5 km|
Time of year
Show reviews that mention
|ac working||in 6 reviews|
|bed sheets||in 61 reviews|
|dirty hotel||in 36 reviews|
|dirty room||in 17 reviews|
|great hotel||in 169 reviews|
|great location||in 149 reviews|
|higher price||in 30 reviews|
|near the railways||in 4 reviews|
|poor service||in 7 reviews|
|room was clean||in 121 reviews|
|staff was very friendly||in 164 reviews|
|star hotel||in 32 reviews|
|swimming pool||in 127 reviews|
|train station||in 58 reviews|
Air conditioned...room service
No bins in room, no fridges,
I went to the Imperial Holiday Hotel with my husband for our Honey moon and it was a very good experience! The room was big, with terrace which was great. But most likely the staff was very carrying and ready to help in any occasion. Specially Nadia who took care of us and planned out amazing activities through out our stay. Thank you so much for making it a great experience for our first time in Morocco and a great success. We had a lot of fun!
Good position of the hotel
I did prenotate with booking and after going to a trip to the desert and come back to the hotel, they told me that they don't have my room that I reserved even I call them to confirm I'm coming , I called the police to solve things because the staff wasn't collaborative and send me to other hotels where I should pay more.
The location of the hotel was good, approx. 20-25 minutes walk from the Djemaa el-Fna and although it seems far from the Medina, it's very nice to walk as you'll be able to see the new city which is more modern, full of shops, restaurants, patisseries etc., more European style.
The rooms are completely different from the photos, we should have seen the reviews before we went there. The bed sheets had stains, the toilet was very old, the bathtub plumbing was backed up. The hotel needs complete renovation. What made us angry was that one of the receptionists asked money (20MAD=2Euros) for printing us two pages with our flight tickets, she said that this is the policy of the hotel until I asked to talk to her manager to complain. She then changed her mind and said that we can take the money back, obviously she wanted to make money out of us. When we asked another receptionist a few hours later to print us the tickets again, he said that this is for free and as soon as I explained what happened earlier, he apologized for her behavior at least. Be aware of the reviews, I wish I was aware before I went there, stay away from this hotel, even though the price is attractive.
I don't like anything in the hotel. Their wifi service is very bad. Even in the reception. The hotel cleanest is very bad. Very unhygenic . No fridge in the room.
With a stay at Imperial Holiday Hôtel & spa, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 4,234 reviews
Policies vary by room type and provider.
Reviews about Imperial Holiday Hôtel & Spa
Most popular landmarks
- Place du 16 Novembre 0.5 km
- Majorelle Garden 1.4 km
- Museum of Islamic Art 1.5 km
- Mosquée de la Koutoubia 2.2 km
- Place de le Jeunesse 2.2 km
- Jamaa el Fna 2.5 km
|Marrakesh Menara||3.5 km|