Services and conveniences
Basics
Kitchen
Bathroom
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General
Parking and transportation
Workspace
Health and safety
Media and entertainment
Accessibility and suitability
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean and the rooms are well-maintained. However, some reviews have highlighted concerns about the cleanliness of the rooms and bathrooms, suggesting that improvements may be needed in this area.
What are the parking options available at the hotel?
The hotel used to have private parking for customers, but it seems that this is no longer available. Guests have mentioned that they had to park on the roadside, which could be challenging. However, some guests have also found parking lots outside the hotel after peak hours.
How are the beds at the hotel?
Guests have described the beds as comfortable, but there have been some comments about the beds being hard. Some guests have also mentioned concerns about the cleanliness of the bed frames.
What can guests expect from the hotel's customer service?
Guests have generally praised the staff for being friendly and accommodating. However, there have been a few reviews mentioning that the staff could be more accommodating, indicating that there might be room for improvement in this aspect.
When is the best time to visit the hotel?
The hotel's high season is in January, while the low season is in February. Visitors may want to consider these seasonal variations when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with a Window
Guests recommend choosing a room with a window to enjoy natural light and a view, which can enhance the overall experience.
Consider Noise Levels
Some guests suggest selecting a room away from the road to minimize noise disturbances, especially for light sleepers.
Parking Considerations
Be prepared for limited parking availability and potential competition for parking spaces in the area, especially during peak times.
Check for Basic Amenities
Some guests noted that certain rooms lacked basic necessities such as toothbrushes, toothpaste, and floor mats, so it's advisable to confirm the availability of these items.
Location Convenience
The hotel's strategic location near shopping centers, historical sites, and dining options is highlighted as a major advantage, making it convenient for exploring the area.
Aging Facilities
Several guests mentioned that the hotel's facilities and rooms are showing signs of aging, so it's important to set appropriate expectations regarding the condition of the accommodations.
Accessibility Considerations
Keep in mind that the hotel does not have an elevator, which may be inconvenient for guests with limited mobility or heavy luggage.
Parking Alternatives
Due to limited hotel parking, guests may need to utilize public parking areas, and it's advisable to be cautious about parking in the surrounding streets.
Staff Friendliness
Despite some mixed feedback, many guests appreciated the friendly and helpful nature of the staff, which can contribute to a positive guest experience.
Room Cleanliness
While cleanliness was praised by some, others reported issues with room cleanliness, suggesting that it may vary and guests should be mindful of this aspect.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Fenix Inn is located at 156, Jalan Merdeka, 1.4 km from the centre of Malacca. Hatten Square is the closest landmark to Fenix Inn.
Check-in time is 14:00 and check-out time is 12:00 at Fenix Inn.
Yes, Fenix Inn offers free Wi-Fi.
Fenix Inn is 7.6 km from Malacca Batu Berendum. Fenix Inn is 85.5 km from Kuala Lumpur Intl.
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