Sungate One

The staff was awesome! And even bring us to the night party and concert festival!!!! You will regret if you didnt live here!!!

In my opinion, Sungate One sets a milestone for the hostel world out there. This is what ideal hostel should be like! A place to meet new people from all over the world in a friendly, chilled out, relaxed atmosphere. The hostel is based in large on volunteer support who come in to work there from all over the world. These young and energetic people keep the place going! Even if you are traveling alone, don't have an agenda or friends in the city, this place will instantly offer you places to visit, things to try and opportunities to make new friends. They organize their own free tours to Toledo & Segovia, they got free breakfast snack / make dinner for all who sign up. Is there more to ask for? Incredible!

The AC in my room (4 beds) wasn't working too well and it was a little stuffy at night.

Le staff is nice and friendly. The activities of free or just some euros but they worth it. The location is very central, there is shops, food and clubs all around. They manage to create a family-ish feeling, you want to spend time there and meet people. In only 2 nights I met great people and talk to almost everyone, thanks to the games they created and the activities. To sleep : few nice single beds in a decent size bedroom with air conditioning and private locker. Cool :) Sungate One Madrid has one thing sure : they rocks!

Nothing was wrong ! Perfect in every points, I want to get back here now!

Well , the staff are amazing and kind and helpful . The place organized and clean , I enjoyed my time there , I will come back , ( gracias Sungate hostel) .

Ohh the stairs

Holy moly! Where do I start? I arrived later than expected for the hostel dinner. The food had run out, but someone had leftovers which they graciously offered to me so that I could relax after traveling all day. Multiple staff members checked in on me or struck up conversation with me if they saw I was by myself or standing awkwardly. Even though the events were posted, staff made sure to keep me in the loop via conversation and friendly reminders (just in case I might have missed it!) The day trip to Toledo was great! I didn't have to research anything and could relax while soaking up the views and the architecture. WiFi was available everywhere and quite fast! Loved that the beds weren't bunk beds!

There are two levels at this location. The level I stayed on did not have as much art as the upper level. I really loved the ambiance of the upper level. (I'm really nitpicking for an "issue" to be honest.) Most of what I didn't like had to do with specific guests and creepy inappropriate behavior while out at the club. Not sure if there is anything the hostel could have done, but nothing that I couldn't avoid. Mostly wondering how female staff members manage to avoid inappropriate guests etc.