It was a great place to stay. They even provided us with a kettle when we asked for one.
4 stars
Sercotel Madrid Aeropuerto
Photos of Sercotel Madrid Aeropuerto
Overview
Providing a shuttle to Madrid-Barajas Airport, as well as free wireless internet, Sercotel Madrid Aeropuerto is a comfortable place to stay in Madrid. It also features a swimming pool and a fitness centre.
The hotel has 86 rooms and has been recently refurbished. Staff are available 24 hours a day and can assist with booking tours and tickets.
This charming hotel provides rooms with an en suite bathroom, air conditioning and a TV. The bathrooms have a shower and offer a hair dryer and bathrobes.
Sercotel Madrid Aeropuerto is within a half-an-hour walk of Barajas Station and Aeropuerto T1-T2-T3 Metro Station. Royal Palace of Madrid, Plaza de Oriente and Parque Warner Madrid are a easy car ride from the property.
Latest deals for Sercotel Madrid Aeropuerto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sercotel Madrid Aeropuerto
- Outdoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Roll-in shower
- Multi-lingual staff
- Shower chair
- Accessible by lift
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by lift
Services and conveniences
- Wedding services
- Ticket service
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Free Internet
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Snack bar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee shop
Parking and transportation
- Parking
- Airport shuttle
- Long-term parking (surcharge)
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Outdoor pool
- Pool towels
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle hire
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Baby safety gates
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Sercotel Madrid Aeropuerto
8.4
Very good
4587 verified ratings
Wonderful
2233
Very good
955
Good
729
Okay
257
Fair
203
Mediocre
96
Poor
114
Summary of reviews
Guests say
Guests appreciate the hotel's location, noting its proximity to the airport and metro, making it convenient for travel. The cleanliness of the hotel also receives high praise, with many describing the rooms as comfortable and well-maintained. However, there are significant complaints about the service, particularly regarding the airport shuttle's reliability and staff responsiveness.AI-generated from customer reviews
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Score by provider
8.4 out of 10
1272 reviews
8.5 out of 10
36 reviews
7.7 out of 10
10 reviews
8.4 out of 10
4 reviews
All reviews
Pros (+) Cleanliness and comfort
Cons (-) Customer Services should be more sincerely and friendlier and ...
Pros (+) Great staff. I asked for a pharmacy nearby and the clerk even knew the address by heart. Such warm and friendly staff. Great rooms: clean and well-stocked. Excellent breakfast buffet for 9€. Muchas gracias por vuestra hospitalidad!
Pros (+) The price, the staff was very informative and a free shuttle from the airport to the hotel.
Cons (-) The hotel was too far for me for sightseeing and museums
Location
Calle Del Galeon, 25, 28042 Madrid
What's nearby
- Las Ventas7.3 km
- Museum of Lazaro Galdiano9 km
- Museo Sorolla9.6 km
- Palacio de Cristal9.7 km
- Parque del Retiro9.8 km
- Puerta de Alcala9.8 km
- Plaza de Cibeles10.2 km
- Museo Naval10.3 km
- Museo del Prado10.4 km
- Museo Thyssen-Bornemisza10.5 km
- Museo Nacional Centro de Arte Reina Sofía10.9 km
- El Oso y el Madroño11.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sercotel Madrid Aeropuerto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city centre | 11.2 km |
Nearest airport | Madrid Barajas |
Distance to airport | 3.1 km |