|""Great location, Nice beach, friendly staff!""||(in 135 reviews)|
|""Room was nice, clean, great view!""||(in 135 reviews)|
|"Staff was very friendly and helpful."||(in 85 reviews)|
|"Nibody ckeans the hot tubs"||(in 11 reviews)|
|"We complained the next morning."||(in 3 reviews)|
|"Attitude by front desk."||(in 12 reviews)|
|room was clean||in 341 reviews|
|great location||in 336 reviews|
|breakfast was good||in 274 reviews|
|breakfast room||in 236 reviews|
|friendly staff||in 197 reviews|
|lake view||in 143 reviews|
|right on the beach||in 83 reviews|
|within walking distance||in 75 reviews|
|indoor pool||in 70 reviews|
|parking lot||in 63 reviews|
|close to the ferry||in 50 reviews|
|hot tub||in 48 reviews|
|mackinac island||in 48 reviews|
|front desk||in 35 reviews|
|bed was comfortable||in 31 reviews|
|close to shopping||in 8 reviews|
|hours later||in 7 reviews|
|mackinaw city||in 7 reviews|
|cabinet door||in 6 reviews|
The breakfast was good. The location was prime for travel to the island, equidistant to each of the docks for the two major ferry lines. The room was nice, the staff was very helpful and knowledgeable of the area.
I don't like that the pool wasn't accessible without a trip outside. It was still cool enough outside that that was a deterrent from bringing my young kids to the pool. The layout was only ok for things like the breakfast location and pool location; they very much have the appearance that they were add-ons after the original building was completed. I also had an issue with our toilet not wanting to flush. The maintenance response was quick and efficient, but later in our stay it appeared as though the fix wasn't complete.
Staff were friendly, rooms spacious and comfortable and breakfast was very good.
Impressed by the size of the room for the price we paid. We were not in the room much - only to sleep. We had a lakeview room that had an awesome sunrise the following morning. The room was clean and the heat worked great. We were freezing from being @ the island most of the day in 32 degree weather and when we got back to the room it was super warm and the beds were comfortable. Good selection of TV channels and a decent free breakfast the next morning. Great location to everything. Would recommend.
Great Place to Stay
What we liked best was the way the rooms are set up. There is an open suite with a private room on each side. The rooms are lovely, nice linens, towels, pillows, and comfortable beds. We were traveling with my brothers and their wives, whom we haven't seen in a long time. It made it easy for us to spend time together. Plus, the location was central enough for us to walk to restaurants and local stores. I would happily return to this motel/hotel in the future.
Large room, very clean and close to shopping and dining. Breakfast choices were plentiful.
nice hotel overall
I liked the area, rooms were good too, very nice front desk staff. The beach had nice chairs and was clean. Hotel was quiet too.
The outdoor concourse was not clean, the drainage pipe on the beach was definitely an eye sore, pool hours are not very good as it needs to be open much earlier than 11am.
I love this hotel!
Great staff, comfortable beds, beautiful location, good value. Very clean and up to date. This is my second summer vacation here and I plan to continue to come back.
My screen door was broken, which wouldn't be a big deal, but northern Michigan has SO MANY BUGS!!!
Our stay was OK
Room was clean and in good repair. Bfast buffet was very nice. Front desk manager very nice and helpful. Hotel location central to most everything in Mackinaw City. We got a good deal on the internet. Overall facility looked clean and in good repair.
A good deal on the internet meant a poor view out of our room--we looked out half to part of the parking lot (which always-every day- had laundry and carts and other maintenance items and half to the opposite side of the hallway. A good deal also meant lots of foot traffic by our door at all hours. Our mattress was very worn and needed to be turned or flipped or something. When we arrived, we encountered women from Haiti working at the front desk and they were still on the learning curve w/regard to checking people in. We were not given all the info we needed. Our key cards lost their programming to unlock our door twice during our three-night stay (annoying!).
We stay at this Best Western every year. We like the location and the breakfast buffet is great. the staff is always very friendly.
Even though I had paid for the room when I booked it, I was charged again when I arrived. However, everything was straightened out when I left.
disappointed to find out it would have been $30 (approximately) cheaper if I booked direct with the Hotel
I had no stay at the Best Western! It was closed when I arrived at the INN about 6:30 PM. They were closed. A note on the door said to go to a different Inn. I did and paid a higher rate. KAYAK or BEST WESTERN I do not know but GOOE on you and Best Western!! A PHONE CALL TO LET ME KNOW WOULD KEPT ME FROM BEING SO PISSED.
Easy In and Easy out. The price was about right for the facilities. Check in was fast. Breakfast was great. Beds were pillow tops and comfortable.
I have mobility problems and the elevator was a one end of the complex and our rooms were at the far end away from the elevator. There were ramps but I still had to walk too great a distance. I would not stay here again even if on the ground floor because I would have to go upstairs for breakfast with no direct elevator.
This 3-star hotel is situated close to Shepler's Mackinac Island Ferry and provides a private beach. Popular amenities, such as a Jacuzzi and an indoor pool, ensure a satisfying stay in Mackinaw City.
A variety of premium services are available for guests of BEST WESTERN Plus Dockside Waterfront Inn, like a 24-hour business centre and an express check-in and check-out feature. Airport transfers, a laundry service and a dry cleaning service are available upon enquiry. The hotel also offers laundry facilities, a 24-hour reception and a games room.
BEST WESTERN Plus Dockside Waterfront Inn has 110 romantic rooms that are accompanied by a range of essential amenities to ensure guests have a comfortable stay.
BEST WESTERN Plus Dockside Waterfront Inn has an on-site restaurant, ideal for guests who prefer to eat in. In sunny weather, guests are welcome to enjoy their meals on the outdoor terrace.
The hotel is situated amongst the area's popular sightseeing attractions, including Old Mackinac Point Light and Mackinac Bridge, which are a short walk away. Star Line Mackinac Island Ferry is also only five minutes away.
based on 1,241 reviews
Policies vary by room type and provider.
Best Western Plus Dockside Waterfront Inn is located at 505 South Huron Avenue, 0.3 km from the centre of Mackinaw City. Mackinaw Bridge Museum is the closest landmark to Best Western Plus Dockside Waterfront Inn.
Check-in time is 16:00 and check-out time is 11:00 at Best Western Plus Dockside Waterfront Inn.
Yes, Best Western Plus Dockside Waterfront Inn offers free Wi-Fi.
Yes, Best Western Plus Dockside Waterfront Inn offers free parking.
No, Best Western Plus Dockside Waterfront Inn does not offer free airport shuttle service.
Best Western Plus Dockside Waterfront Inn is 23.3 km from Pellston Emmet County. Best Western Plus Dockside Waterfront Inn is 56.4 km from Sault Ste. Marie Chippewa County.
Yes, Best Western Plus Dockside Waterfront Inn has a pool on-site.
Best Western Plus Dockside Waterfront Inn has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.