The Westin Long Beach

Reviews

Pros

"Pleasant,great location and hospitality." (in 37 reviews)

"Friendly staff, lovely hotel good location." (in 44 reviews)

"Great view from our room." (in 24 reviews)

Cons

"Bell room staff was rude." (in 13 reviews)

"Our clothes smelled terrible when we came home." (in 7 reviews)

"customer service at check in, the lady could have been nicer." (in 12 reviews)

Show reviews that mention

+

beach

free wifi

customer service

pay for parking

smelled like mildew

hot tub

great location

arts center

staff was friendly

beautiful view

love the westin

location room smelled

king bed

great room

Excellent

Oct 2018

9.1

Great location and great value

I loved how close this hotel is in relation to the start of the Long Beach marathon! Loved the towels, robes and bedding!

Getting a little dated in some rooms. I don’t like the shower heads...
Excellent

Sep 2018

8.5

Polished

Pillow, hum from A/C, no snack or fruit offered in room, paid parking.
Excellent

Apr 2017

8.2

Location - so much is walkable

Gift shop prices were crazy - bottle of sofa was $3.49
Mediocre

Dec 2016

4.0

Won't stay here again

Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged.

Hmmmm... Large bath towels
Excellent

Oct 2016

10.0

Friendly And efficient staff Quick and accommodating check in

Small pool with no bar also the sun is blocked by the hotel itself.
Good

Aug 2016

7.4

comfort, location, and view

the people
Excellent

Apr 2016

10.0

Best all around hotel in the area

Friendly staff from top to bottom. Clean rooms and prompt service.

Parking structure was a little confusing with elevator locations and signage directing to main lobby from parking structure.
Good

Apr 2016

8.0

clean rooms, luxury, close to restaurants, beach and boutiques.
Excellent

Feb 2016

8.8

Liked the service of the staff; Liked the comfortable bed; Liked the cleanliness of the bathroom
Excellent

Jan 2016

8.2

overnight parking was too expensive!
Good

Dec 2015

7.4

nice luxury and great location

very clean, spacious room, great bet and pillows.

Dated in its amenities. For example, checking in late evening, only limited room service is available, and no wine or beer offered. Internet service is not free. Exercise room was limiter. Least favorite thing was the view of the office building next door.
Excellent

Dec 2015

8.2

Pleasant stay

The room was spacious, clean and had a nice view.

The pool was small and needed an update

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.