|"Great Sunday brunch and service."||(in 13 reviews)|
|"We loved the Queen Mary."||(in 83 reviews)|
|"Great location and unique experience."||(in 107 reviews)|
|"The room was absolutely disgusting."||(in 267 reviews)|
|"Could hear conversations outside our door."||(in 42 reviews)|
|"it was on a historical landmark."||(in 1 review)|
|room was hot||in 756 reviews|
|piece of history||in 420 reviews|
|staff was very friendly||in 391 reviews|
|unique experience||in 241 reviews|
|food was good||in 210 reviews|
|parking lot||in 189 reviews|
|queen mary||in 173 reviews|
|front desk||in 146 reviews|
|thin walls||in 128 reviews|
|ghost tour||in 126 reviews|
|cruise ship||in 124 reviews|
|art deco||in 117 reviews|
|restaurants were very good||in 113 reviews|
|hidden fees||in 65 reviews|
|stepping back||in 35 reviews|
|bed was comfortable||in 34 reviews|
|sunday brunch||in 33 reviews|
|free shuttle||in 26 reviews|
|chowder house||in 25 reviews|
|historical aspect||in 19 reviews|
|glory days||in 16 reviews|
|original fittings||in 16 reviews|
|historical site||in 7 reviews|
|thin that i could||in 3 reviews|
Breakfast was great. Huge serving of hovevos rancheros
Once in a lifetime experience. Great for history or paranormal buffs. Staff and tour guides are amazingly helpful and informative. Sunday brunch IS expensive, but amazingly delicious and with tons of options.
VERY NOISY!!!!! Noisy Carnival ships nearby. Noisy ice machine in corridor. Tour groups passing our door multiple times a day. Caterwauling crying lady next door one night after midnight for a full thirty minutes. Expensive food on ship and requires sticking to a "normal" schedule. No in-room fridge or microwave, so every meal requires leaving the room and/or the ship. Hot water was inconsistent at best.
I liked the location and the view.
They charged me $75.00 for my service animal upon check in. I’m a fully disabled paraplegic and didn’t feel the fluid leaking from ceiling onto my bed. It left apparent chemical burns on my leg. Charged an additional 18.95 per night for mandatory facilities fees
The ship tours and exhibits provided an interesting way to spend time. For people who find machinery interesting the engine room tour is very cool.
The hot water takes a long time to get to the room. The room was quite noisy, and the hotel is getting run down. The breakfast buffet was good but very expensive. I have been to hotels where the same breakfast buffet was free for guests.
Great spot to visit and learn more about the history of the boat.
Deeper detail when cleaning.
A sheet covering the mattress so our feet weren’t touching the actual mattress. Two bath towels since there were two people staying.
Beautiful views. Historic and fun to look around.
No heating and only has cold showers. We were freezing all night and looked forward to warming up in the shower only to find the shower was also freezing. Never warmed up.
Good hotel for the price
Quaint, good bar food, and comfortable. Romantic!
Smelled old but I’m sure due to the ship being older. Wish the hidden fees like the 16.95$ facility fee and the 22$ parking fee were disclosed up front. No AC so it was kinda hot n stuffy in our room. Housekeeping knocked at 8am but for the price it was a good stay.
Friendly and helpful staff help keep this ship afloat...
We had a lot of problems with our stay aboard the Queen Mary. Thankfully the front desk reps. and managers did their best to help fix the issues and saved our trip. The views of Long Beach are lovely at night if you're lucky enough to get a porthole. It's cool to watch other boats float by in the harbor. Room service was lightning fast in the morning for breakfast and the food was good. Check-in and check-out was fast and easy compared to other hotels I've stayed at.
Once we arrived and checked in, we got to our room and discovered two twin beds even though I had booked a queen. An even bigger issue was the fact that the ship was hosting a wedding and a concert on the ship and it turned our room into a rattle chamber. The bass was so strong that our lightning fixtures were noisily vibrating, the entire room was shaking and we could clearly hear the music, DJ,and crowd blasting away as if they had set up the speakers in the next room over facing our direction and turned the volume up to 11. We immediately went back to the front desk and voiced our concerns. The front desk rep. was able to get us in another room, on a different floor, farther from the commotion, however no queen beds were available. While I transferred our belongings to the new room, my wife decided to speak with a manager about all the issues so far. The manager turned out to be a tremendous help and she made the rest of our stay as nice as it could be. She ended up finding us a queen bed(which I politely turned down because I didn't want to relocate a third time) and waived the facility fees for wi-fi and parking [side note: the "high speed" wi-fi is atrocious and I ended up just using my normal mobile data which was also horrible due to the fact that your in a metal boat]. After finding out that we were attempting to celebrate our anniversary, she also sent us champagne and chocolate dipped strawberries and gave us a credit on our bill to use for room service or the restaurant if we pleased. The rooms are, obviously, as old as the rest of the ship and in complete disrepair. I understand it's kind of a double-edged sword because the ship is a piece of history which they celebrate, but it's also operating as a hotel and therefore should probably be a little more presentable than a cheap motel. The room also needed a little more TLC when it came to cleanliness. There was residue from something that leaked down the front of the nightstand drawers, there were leftover hairs in the bathroom from a previous occupant, and the carpet was grimy and well-worn. All that said, the Queen Mary isn't the worst place I've stayed, but it is very very far from the best and from the cost of the rooms, that shouldn't be the case.
Ignored by management reguarding billing issue
Horrible room service, room cleaned poorly and management has ignored contact attempts
History, touring the chip was fantastic
It was all fine a few shabby places, but we were thete for history. It was a little boring at night, a little load in morning deck work woke us up, but the vintage rooms a nd exploring ship was worth it to us. We really loved our experience!! Great history, we fell in love with the soul of the ship, though loeer decks were a little scary
This placr is a over price hell holr
Climb aboard The Queen Mary and enjoy art deco staterooms and adventures on one of America’s most historical and stately water vessels. Whether guests are traveling in groups, as couples, as solos, or with family, The Queen Mary will make guests feel welcomed.
Docked in the Port of Long Beach in southern California, The Queen Mary is conveniently located near plenty of on-shore attractions, including the Aquarium of the Pacific, the Museum of Latin American Art, Long Beach Convention and Entertainment Center, and The Pike Outlets mall. It is about a 40-minute drive from Los Angeles International Airport, and less than an hour from downtown Los Angeles.
The Queen Mary houses 347 first-class staterooms that are available as Flexible Rates, Bed and Breakfast Packages, the Romance Package, and the Catalina Package. Guests can choose the Harbor View Deluxe King, which is the most popular room option with views of Long Beach city while the Family Stateroom King and Twin Bed option is ideal for parents traveling with children. The B340 Suite is the famously haunted room that will delight thrill-seekers.
Amenities and activities on The Queen Mary are fun and informative. Guests can peruse corridors of boutique shops filled with memorabilia, clothing, and historical artifacts. The Glory Days Tour explores The Queen Mary’s history, including its construction and days as a World War II troopship. The Queen Mary is considered one of 10 most haunted places in America. Discover why during the onboard Haunted Encounters and Ghosts and Legends experiences.
Dining aboard The Queen Mary can be a casual or elegant affair. From the Sunday Champagne Brunch to Chelsea Chowder House, guests are sure to be enchanted.
Whether guests are history buffs, looking for a uniquely romantic setting to enjoy with their partner, or want a relaxed family vacation, The Queen Mary is the ideal setting.
based on 3,696 reviews
Policies vary by room type and provider.
The Queen Mary has become known for hosting many different signature events that occur on an annual basis. For example, the Waterfront Cook-Off always takes place in May, and consists of BBQ food, such as chilli and ribs, as well as a selection of craft beers. February marks the time of the hotel’s Chinese New Year celebration, as well as the ScotsFestival & International Highland Games. If you enjoy running, make sure to keep your eyes open for one of the Queen Mary’s races, such as the Queensway 5K in March.
If you would like to host your wedding reception at the Queen Mary, there are several luxurious venues for you to choose from, including the Grand Salon which is composed of 9,000 sq ft and can hold up to 700 people. The hotel also offers a selection of wedding packages that start at $65 per guest, with many of them including amenities such as 1h beverage receptions, 3-course meals, a wedding cake, a dance floor, a champagne toast, and simple tablecloths and napkins.
The Queen Mary contains a state-of-the-art 4D theater that shows two 18m short films discussing the history of the ship and information about the ocean’s most famous predator: the shark. Tickets start at $8 per adult and $6 per child aged 4 to 11. Kids will also love visiting The Shipyard, an impressive replica of the ship that is made from over 250,000 Legos and measures over 26 ft long.
If you would like to travel from Los Angeles International Airport to the Queen Mary as affordably as possible, you can use public transportation, such as the Green Metro Line or the 232 and Passport buses, all of which will take approximately 1h 30m. For a quicker option, consider grabbing an Uber, which will cost between $29 and $38 for an UberX, and $47 to $61 for a larger car that can fit four to six passengers, known as an UberXL.
For those that are planning on visiting a lot of the exhibits and tours that are offered on the Queen Mary, consider purchasing a First Class Passport which costs between $30 to $40 a day for adults. This pass will give you access to all of the attractions on the Queen Mary, including temporary exhibits and tours. It is also possible to purchase a pass that allows you to visit some of the attractions on the Queen Mary, such as a tour of your choice, as well as the USS Iowa, another historic ship that is located within easy walking distance of the hotel. Prices for this pass start at $45 for ages 12 and up, and $29 for kids between the ages of 4 and 11. (Prices checked 09/05/19).
The Queen Mary is located at 1126 Queens Highway in Port of Long Beach, 1.6 km from the centre of Long Beach. Museum of Long Beach is the closest landmark to The Queen Mary.
Check-in time is 16:00 and check-out time is 11:00 at The Queen Mary.
Yes, The Queen Mary offers free Wi-Fi.
No, The Queen Mary does not offer free parking.
No, The Queen Mary does not offer free airport shuttle service.
The Queen Mary is 8 km from Long Beach Municipal. The Queen Mary is 23.2 km from Hawthorne.
Yes, The Queen Mary is a pet-friendly hotel.
No, The Queen Mary does not have a pool on-site.