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Trips
The Queen Mary

The Queen Mary

8.2
Excellent

Based on 15,399 reviews
 
1126 Queens Highway, Long Beach, CA 90802, United States
  +1 562 435 3511
The Queen Mary - Long Beach, CA, United States
Check-in
Check-out
Compare vs KAYAK |
Cancelon $153
Agoda.com $155
TripAdvisor $157
Cancelon
per night
Agoda.com
per night
TripAdvisor
per night

Rooms

Check-in
Check-out

Double rooms

$181+

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Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$181 per night
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Unknown
$201 per night
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Double bed
$453 per night

Standard rooms

$153+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$153 per night
IMAGE
Unknown
$169 per night
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Unknown
$173 per night
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Unknown
$183 per night
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Unknown
$183 per night
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Unknown
$191 per night
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Unknown
$191 per night
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Unknown
$191 per night
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Unknown
$191 per night
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Unknown
$193 per night
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Unknown
$195 per night
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Unknown
$195 per night
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Double bed
$209 per night
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Double bed
$209 per night
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Double bed
$209 per night
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Unknown
$216 per night
IMAGE
Double bed
$217 per night
IMAGE
Double bed
$217 per night
IMAGE
Double bed
$217 per night
IMAGE
Double bed
$217 per night
IMAGE
Double bed
$217 per night
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Double bed
$218 per night
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Unknown
$234 per night
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Unknown
$235 per night
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Unknown
$236 per night
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Unknown
$268 per night
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Unknown
$301 per night
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Unknown
$319 per night
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Double bed
$323 per night
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Double bed
$427 per night
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Unknown
$440 per night

King rooms

$155+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$155 per night
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Unknown
$167 per night
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King bed
$201 per night
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King bed
$202 per night
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King bed
$202 per night
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King bed
$202 per night
IMAGE
King bed
$220 per night
IMAGE
Unknown
$222 per night
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Unknown
$222 per night
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Unknown
$222 per night
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Unknown
$222 per night
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Unknown
$261 per night
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Unknown
$261 per night
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Unknown
$274 per night
IMAGE
King bed
$314 per night
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King bed
$436 per night
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Twin bed
$436 per night

Deluxe rooms

$195+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$195 per night
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Unknown
$219 per night
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Twin bed
$222 per night
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Twin bed
$222 per night
IMAGE
Unknown
$226 per night
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Unknown
$229 per night
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Unknown
$235 per night
IMAGE
Unknown
$236 per night
IMAGE
Twin bed
$252 per night
IMAGE
Unknown
$252 per night
IMAGE
Unknown
$261 per night
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Unknown
$261 per night
IMAGE
King bed
$269 per night
IMAGE
Twin bed
$287 per night
IMAGE
Unknown
$296 per night
IMAGE
Unknown
$296 per night
IMAGE
King bed
$301 per night
IMAGE
King bed
$305 per night
IMAGE
King bed
$305 per night
IMAGE
Twin bed
$322 per night
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Twin bed
$340 per night
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Twin bed
$340 per night
IMAGE
Unknown
$418 per night
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King bed
$421 per night
IMAGE
King bed
$485 per night

Queen rooms

$248+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$248 per night
IMAGE
Queen bed
$248 per night
IMAGE
Queen bed
$249 per night
IMAGE
Queen bed
$287 per night
IMAGE
Queen bed
$292 per night
IMAGE
Queen bed
$303 per night
IMAGE
Queen bed
$322 per night
IMAGE
Queen bed
$322 per night
IMAGE
Queen bed
$339 per night

Reviews

Traveller rating

412
316
160
72
25

Time of year

Traveller type

Show reviews that mention

+
queen mary
art deco
self guided
original fittings
interesting history
great experience
enjoyed exploring
lots of history
walls are paper
like stepping
original features
cruise line
free shuttle
picture much smaller
hidden fees
bed was very comfortable
great atmosphere
historic aspects
food was good
false alarm
friendly staff
room was clean
  • Okay
    Jul 2018
    6.0

    Friendly and helpful staff help keep this ship afloat...

    We had a lot of problems with our stay aboard the Queen Mary. Thankfully the front desk reps. and managers did their best to help fix the issues and saved our trip. The views of Long Beach are lovely at night if you're lucky enough to get a porthole. It's cool to watch other boats float by in the harbor. Room service was lightning fast in the morning for breakfast and the food was good. Check-in and check-out was fast and easy compared to other hotels I've stayed at.

    Once we arrived and checked in, we got to our room and discovered two twin beds even though I had booked a queen. An even bigger issue was the fact that the ship was hosting a wedding and a concert on the ship and it turned our room into a rattle chamber. The bass was so strong that our lightning fixtures were noisily vibrating, the entire room was shaking and we could clearly hear the music, DJ,and crowd blasting away as if they had set up the speakers in the next room over facing our direction and turned the volume up to 11. We immediately went back to the front desk and voiced our concerns. The front desk rep. was able to get us in another room, on a different floor, farther from the commotion, however no queen beds were available. While I transferred our belongings to the new room, my wife decided to speak with a manager about all the issues so far. The manager turned out to be a tremendous help and she made the rest of our stay as nice as it could be. She ended up finding us a queen bed(which I politely turned down because I didn't want to relocate a third time) and waived the facility fees for wi-fi and parking [side note: the "high speed" wi-fi is atrocious and I ended up just using my normal mobile data which was also horrible due to the fact that your in a metal boat]. After finding out that we were attempting to celebrate our anniversary, she also sent us champagne and chocolate dipped strawberries and gave us a credit on our bill to use for room service or the restaurant if we pleased. The rooms are, obviously, as old as the rest of the ship and in complete disrepair. I understand it's kind of a double-edged sword because the ship is a piece of history which they celebrate, but it's also operating as a hotel and therefore should probably be a little more presentable than a cheap motel. The room also needed a little more TLC when it came to cleanliness. There was residue from something that leaked down the front of the nightstand drawers, there were leftover hairs in the bathroom from a previous occupant, and the carpet was grimy and well-worn. All that said, the Queen Mary isn't the worst place I've stayed, but it is very very far from the best and from the cost of the rooms, that shouldn't be the case.

  • Okay
    Feb 2018
    4.5

    Ignored by management reguarding billing issue

    Historic venue

    Horrible room service, room cleaned poorly and management has ignored contact attempts

  • Good
    Jan 2018
    7.4

    History, touring the chip was fantastic

    It was all fine a few shabby places, but we were thete for history. It was a little boring at night, a little load in morning deck work woke us up, but the vintage rooms a nd exploring ship was worth it to us. We really loved our experience!! Great history, we fell in love with the soul of the ship, though loeer decks were a little scary

  • Mediocre
    Jan 2018
    3.4

    This placr is a over price hell holr

  • Excellent
    Jan 2018
    10.0

    Romantic weekend

    A romantic setting for a weekend with my new husband! Loved the decor and views!

    I didn’t Realize I needed to request a room with a king bed. I was on my honeymoon and we got a room with 2 twin beds that were about 8 feet apart. Ditto with the ocean view

  • Good
    Jan 2018
    8.0

    facility charges..

  • Excellent
    Jan 2018
    10.0

    The Queen Mary

    View

    No shower caps provided.

  • Okay
    Sep 2017
    6.0

    Interesting experience

    Fascinating history Exploring the ship View from my stateroom Staff was very friendly

    Food was sub par Head of bed was on a downhill slope due to curved deck design Cleanliness issues Poor water pressure in shower

  • Poor
    Sep 2017
    2.0

    It is the worst ever see

    Nothing worth talk about

    Worst hotel ever see in my life

  • Mediocre
    Jul 2017
    3.7

    Trading on its former glory

    The price you agree is not what you pay. The self park is expensive as is the must take incidentals. The rooms are tired and need some TLC. The member of staff at reception was not helpful and appeared uninterested when I explained we had booked 2 Double rooms but had been given 2 singles instead, said was our booking agents fault even although I had paperwork indicating the opposite. We had an ok meal in the restaurant however we we're only half way through our starters when the main meals were plonked on our table. Definitely will not be back.

    Being ripped off

  • Okay
    Jul 2017
    5.4

    Good Ship, Questionable Crew

    Great historical environment and setting.

    Short-tempered, abrasive, and frankly disengaged staff. Shame they set the environment poorly.

  • Good
    Jul 2017
    6.2

    Housekeeper was rude

    I loved the historical value of staying on the ship.

    The housekeeper had not made up my room by 3pm. I called guest services to ask if the housekeeper was going to clean my room. She came right away. However, she was rude when I opened the door stating "did you want me to clean your room or not?" I told her I wouldn't have called had I not wanted my room cleaned. She was just nasty so I did not leave her a tip.

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About

Overview

With a stay at The Queen Mary in Long Beach, you'll be on the waterfront, steps from RMS Queen Mary and a 5-minute drive from Aquarium of the Pacific. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

Based on 15,399 reviews

7.5

Vibe

7.4

Location

3.8

Cleanliness

1.2

Pool

Things to know

  • Great view
  • Friendly atmosphere

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
ATM on-site
Business centre
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Increased accessibility
EV charging station
Lift
Hairdryer
Cable or satellite TV
Parking (surcharge)
Wedding services
Rooftop

Location

Most popular landmarks

  • RMS Queen Mary 31 m
  • Museum of Long Beach 64 m
  • Long Beach Cruise Terminal Dome 199 m
  • Shoreline Village 0.8 km
  • Aquarium of the Pacific 1.2 km
  • Long Beach Convention & Entertainment Center 1.3 km

Long Beach travel guide

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