We walked in and walked back out. We had a reservation and are still waiting for a refund. The luggage storage area is not locked. There was a unconnected used toilet sitting in the dining room.
3 stars
Ascot Hyde Park Hotel
Photos of Ascot Hyde Park Hotel
Overview
This contemporary London hotel is located within a 10-minute walk of Lancaster Gate Tube Station. It is also set only minutes away from the Great Western Railway War Memorial.
Ascot Hyde Park Hotel has been recently refurbished and features a 24-hour reception, luggage storage and a concierge. A Wi-Fi connection is also provided.
The rooms have an in-room safe, tea and coffee making facilities and a desk. They each feature heating, a telephone and an in-room closet.
During their stay at Ascot Hyde Park, guests can dine at Maxim, which serves international specialties.
Local sites near Ascot Hyde Park Hotel include Hyde Park, Queensway and Edgware Road. Guests are also able to easily visit Kensington Gardens and Regent's Canal.
Amenities at Ascot Hyde Park Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Business centre
- Wake-up service
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
Dining
- Electric kettle
- Restaurant
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Hardwood or parquet floors
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Lift
Laundry
- Ironing service
- Iron and ironing board
Workspace
- Fax/photocopying
- Fax
Bedroom
- Wardrobe or closet
Things to do
- Bicycle hire
Health and safety
- Safe
Reviews of Ascot Hyde Park Hotel
5.9
Fair
4153 verified ratings
Wonderful
375
Very good
389
Good
633
Okay
461
Fair
794
Mediocre
502
Poor
999
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, particularly its proximity to central London and public transport. However, many reviews highlighted significant issues with cleanliness and service, including dirty rooms, rude staff, and inadequate amenities. Overall, while the location is a strong point, the hotel needs substantial improvements in its upkeep and customer service.AI-generated from customer reviews
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Score by provider
5.9 out of 10
114 reviews
6.6 out of 10
1 review
2.5 out of 10
1 review
All reviews
Pros (+) It's in central London and close to underground
Cons (-) Small room Uncomfortable bed Cheap shower gel, shampoo and soap The pictures in their website are better than what the hotel offers
Location
11, Craven Road, London, W2 3BP
What's nearby
- Hyde Park0.9 km
- Oxford Street1.5 km
- Harrods2 km
- Buckingham Palace2.9 km
- Piccadilly Circus3 km
- Leicester Square3.3 km
- Trafalgar Square3.5 km
- British Museum3.5 km
- Charing Cross3.5 km
- Central London3.5 km
- Strand3.8 km
- Big Ben3.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Ascot Hyde Park Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 6.7 |
|---|---|
Distance to city centre | 4.0 km |
Nearest airport | London City |
Distance to airport | 15.7 km |