Pros:Staff were very accomdating and flexible. They met my need to be on a lower floor due to medical condition (as there is no lift) and request for a very early breakfast on the mornings of my hospital appointments. They also arranged a private taxi for me. The room was a good size for 3 people. My brother (who has severe autism) was positively received by the staff who were relaxed around him. The location in near a supermarket (you have to take the lift!!), great for additional snacks and drink! The terrace with a sea view was lovely and our room also had beautiful views to the sea and other rooftops.
Cons:The space around the adittional single bed was a bit small for an adult but the bed was comfortable. Location on top of the hill can be a bit tiring to walk to in the heat even when taking the 2 lifts from street level. The 2 free lifts built into the hill make this hotel much more accessible for those less able to climb up stairs but be aware that they close by 9pm! Terrace construction works were still taking place so it was a bit noisy in the mornings - but it was over soon and worth the wait to use the terrace in the evenings! Only continental breakfast with no cooked items, but items provided were tasty (but the same each day). No free tea/coffee/bottle of water in the room which makes the supermarket a must. More toiletries could have been provided each day considering there were 3 adults in the room.