Good food, helpful staff, clean rooms
Riverside was away from the main resort so quiet on the night which was great for the kids. There are a few pools that were fairly empty so kids had a great time cooling off with the other kids that were there.
Nothing, it was great there!
I loved the grounds and location. The rooms were comfortable and quiet.
I did not like the approach of the Disney team when they found out the room was booked through other than Disney, they penalize you and are actually a bit rude in their approach. For example, it is said you can participate in a Disney Dining Plan option when you stay at a Disney resort hotel. However, they do not allow that if you stay at a Disney resort hotel booked through a non-Disney site. Of course, the Disney site is general sold out long before non-Disney sites. I suspect they penalize you in other ways, also (e.g. less desirable rooms, etc.)
Great vacation in mid-May at Port Orleans Riverside
Beautiful hotel grounds, nice room, double sink at bathroom, quiet room, was pretty close to the parks, nice pools, good variety of choices at the food court dining hall, and a nice large gift shop with convenience store goods, too. Bus stop area at the hotel had accurate time arrivals posted on the monitor. Bus and luggage services provided by Disney Magical Express from the airport and back to the airport were wonderful. Wristbands made food purchases and park admission so much easier.
Bus service leaving the theme parks to get to another park or back to the hotel were always long waits and buses were very crowded. Boat ride service from hotel to Disney Springs was a long wait. Need more personnel for the slow purse and bag searches at each park entrance and for food purchases.
We enjoyed our stay. There were few times where Brazilian guests were up late in the pool chanting and having parties which is difficult if you are trying to sleep. Some of the staff especially in the food court did not want to be there and showed it at times with their attitudes. Housekeeping never made sure we had a room occupied sign so there was a concern our sleep would be disrupted at any time.
The room was clean. Check-in was easy thanks to the app. The theme of the resort was relaxing during the day. Plenty of pillows. The beds seemed a little too soft but depending on the person could be great. It was nice having a fridge in the room but it was turned too low when we arrived. No microwave so there was no way of hearing up whatever leftover was in the fridge.
Without a doubt the best attribute of this hotel is quiet! We love how spread out and green the grounds are. Staff was great. Disney perks.
On Disney property
Room not clean. Insect issue. Had to move rooms.
Nice hotel, getting around is time consuming
The room was very nice, very clean. The Disney feel is amazing. It is very nice getting to and from the airport. The hotel provides a bus called the Disney Express.
The bed is lumpy and feels old. You could roll over and keep rolling over because you rolled down the dip in the mattress. The bus system with this hotel is very poor. Our first day, we went to Hollywood Studios, it took 30 mins to get picked up by the bus to go back to the hotel at the end of the day. We saw perhaps every other hotel have 2 or 3 buses go by. The day after, it took almost an hour from the time we left the room, to the time we got to epcot.
Not Disney special
I was very disappointed with the riverside. I expected Disney service and Disney clean. Not here
Quiet & not crowded
Check-in. Check-out, and reservation changes were a nightmare. I booked and pre-paid for 3 nights on Kayak assigned to Travelocity. I called twice in advance to explain that I would check out after 2 nights. When arriving to check in after midnight the line was out the door and only one person was working. After 45 minutes and them not able to program the "key" wristbands, I finally got checked in using 1 key card for 4 people. They told me my reservation was 3 days and to call when I check out early. Day 2 I again waited through a long line to get more keys at which time they again tried to program wristbands with no luck so instead gave me more key cards. When I checked out I called the front desk as instructed. The person told me I had to come to the front desk per protocol to check out early. The room was nice but nothing special and overpriced. I will not stay there again.
Lake Buena Vista is full of hotels that are close to some of the most popular parks in Orlando. Disney’s Port Orleans Resort – Riverside is one of those hotels. It’s very family-friendly and puts guest right where they want to be when taking the Disney trip of a lifetime.
There are 2,048 rooms in this beautiful hotel. All guests can stay connected with free WiFi throughout the resort. All of the rooms have refrigerators for keeping those all-important snacks. There are coffee makers, phones and cable television provided as well.
There are several restaurant options on the resort property for those looking to dine out. There’s also room service available during certain hours of the day. If guests are looking for something else, Disney’s Port Orleans Resort is close to a lot of great options for food. There’s sure to be something to satisfy any kind of craving. The resort also features a poolside bar.
Disney’s Port Orleans Resort has six outdoor pools. The resort also has on-site shopping, an on-site marina, a waterslide, and childcare for an additional fee. As most guests are coming to enjoy the many theme parks in the area, there is a free theme park shuttle that the hotel runs throughout the day.
Disney trips are something many families try to get in at least once during the lives of children. Staying at Disney’s Port Orleans Resort – Riverside will take a great trip and just make it a little bit more amazing. This hotel makes it easy for all to enjoy.
based on 58 reviews
Policies vary by room type and provider.
Only dogs are allowed and an additional pet fee of $50 per night will apply to the nightly rate of the room. There is no limit to the weight of the dogs, however there is a maximum allowance of two pets per room. If you are looking for a dog relief area while staying at the resort, you will find 3 of them located next to Buildings 15, 24 and 80.
The resort offers multiple restaurant options with Southern Louisianan inspired cuisine. The Riverside Mill Food Court is open for breakfast, lunch and dinner and offers 6 different stations that offer 6 different food style options, ensuring all customers will find something they like. For something a bit special, head to Boatwright’s Dining Hall for dinner, where you can eat in a marine themed environment with a fishing boat suspended from the ceiling. For a cocktail after dinner, head to River Roost which is open until 12:30 am and offers entertainment and light snacks.
Guests of the resort who are looking to keep active can join one of the Poolside Yoga sessions every Monday and Friday. Classes start at 8:15 am, they are suitable for all ages and go for 30m. This is also a complimentary service for guests of the resort. If group fitness is not your thing, you can go for a jog or a walk along the Sassagoula River trail which takes runners through tranquil and lush landscapes.
Children will love the fact that the resort offers a wide selection of activities they can enjoy. Kids between 2 and 12 will enjoy the playground, which is accessible any time of the day, while older children can head to the Medicine Show Arcade in the Colonel’s Cotton Mill building to play a round of video games. If you’re looking for something to do during the evenings, join the Campfire on de’ Bayou sessions where you can roast marshmallows by the fire or head to the Magnolia South swimming pool deck where you can watch Movies Under the Stars.
If you are looking for a fun way to get around, you can make use of the Disney Water Transportation network which is available and can take guests to the Magic Kingdom, Epcot and Disney Hollywood Studios, as well as the Disney Springs. Depending on where you are heading, you might find a direct ferryboat to get you there or you might have to make a transfer along the way, with most routes available at intervals of 15m to 30m. (Prices checked 05/06/19).
Disney's Port Orleans Resort - Riverside is located at 1251 Riverside Drive, 2 km from the centre of Lake Buena Vista. Disney's Lake Buena Vista Golf Course is the closest landmark to Disney's Port Orleans Resort - Riverside.
Check-in time is 15:00 and check-out time is 11:00 at Disney's Port Orleans Resort - Riverside.
Yes, Disney's Port Orleans Resort - Riverside offers free Wi-Fi.
No, Disney's Port Orleans Resort - Riverside does not offer free parking.
Yes, Disney's Port Orleans Resort - Riverside offers free airport shuttle service.
Disney's Port Orleans Resort - Riverside is 22.9 km from Orlando.
No, Disney's Port Orleans Resort - Riverside does not have a pool on-site.