The Ritz-Carlton Kuala Lumpur
168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000
Cheapest
rate per night
9.0
Excellent
based on 4,022 reviews
Good to know
| Distance to city centre | 3.3 km |
|---|---|
| Location rating | 9.3 |
| Nearest airport | Kuala Lumpur Intl |
| Distance to airport | 45.4 km |
Rooms
King rooms
$626+
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Bed type
Provider
Nightly base price
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Unknown
$626
per night
Deluxe rooms
$196+
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Bed type
Provider
Nightly base price
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Unknown
$196
per night
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Unknown
$236
per night
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Unknown
$242
per night
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Unknown
$244
per night
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Unknown
$256
per night
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Unknown
$272
per night
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Unknown
$333
per night
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Unknown
$333
per night
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Unknown
$333
per night
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Unknown
$350
per night
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Unknown
$351
per night
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Unknown
$354
per night
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Unknown
$357
per night
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Unknown
$377
per night
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King bed
$384
per night
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King bed
$419
per night
Reviews
Pros
| "The room was very spacious!Very superb!." | (in 66 reviews) |
|---|---|
| "The butler service was great" | (in 61 reviews) |
| "Great location and luxurious hotel" | (in 56 reviews) |
Cons
| "they take a long time to answer" | (in 4 reviews) |
|---|---|
| "I was in room 513 which faces the construction site of Capri." | (in 9 reviews) |
Traveller rating
258
69
15
5
1
Time of year
Traveller type
Show reviews that mention
+
| absolutely love | in 6 reviews |
|---|---|
| amazing hotel | in 72 reviews |
| breakfast buffet | in 60 reviews |
| butler service | in 95 reviews |
| clean room | in 116 reviews |
| cold water | in 12 reviews |
| construction site | in 18 reviews |
| heart of shopping area | in 39 reviews |
| nasi lemak | in 8 reviews |
| pavilion mall | in 25 reviews |
| ritz carlton | in 11 reviews |
| room for family | in 19 reviews |
| second time | in 29 reviews |
| spacious room | in 117 reviews |
| staff were friendly | in 140 reviews |
| stains on carpet and furniture | in 19 reviews |
| strategic location | in 82 reviews |
| swimming pool | in 29 reviews |
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MediocreNov 20193.8
Location
- room wasn’t clean - staff promised something but later denied - unfriendly staff
-
ExcellentNov 201910.0
Service is amazing as always and facilities are well-maintained
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ExcellentNov 201910.0
Staff, car service and food
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ExcellentOct 201910.0
The staff was very friendly, even going so far as to provide extra bedding for us, bring cake and sing for my young son’s birthday, and make a hand made card. The bath salts were a great addition to the bathroom.
An additional kids tv channel would have been welcomed. There was only Disney.
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ExcellentOct 201910.0
Excellent hotel, beautifully maintained with professional and efficient staff. We organised a family reunion with afternoon tea at the lobby lounge and it was beautifully executed. Ms. Sally was amazing and she provided great hospitality. She even lent a shaw to my mother as she was feeling cold. She was so kind and warm. This kind of personalised service is what makes the Ritz so special. We stay in their 2 to 3 bedroom suites almost every year and look forward to returning.
The access key card kept not working which meant several trips to the reception.
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About
Overview
Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.
Marriott
Features
9.0 Excellent
based on 4,022 reviews
9.3
Location
9.0
Wellness
5.2
Pool
2.9
WiFi
Things to know
- Great shopping
- Friendly service
- Friendly atmosphere
- Professional service
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Fitness centre
Free Wi-Fi
Business centre
Car hire
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Beauty salon
Hairdryer
Cable or satellite TV
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Cribs available
Disabled access
Currency exchange on-site
Gift shop
Hot tub
FAQs when booking at The Ritz-Carlton Kuala Lumpur
Where is The Ritz-Carlton Kuala Lumpur located?
The Ritz-Carlton Kuala Lumpur is located at 168 Jalan Imbi in Bukit Bintang, 3.3 km from the centre of Kuala Lumpur. Jalan Alor is the closest landmark to The Ritz-Carlton Kuala Lumpur.
When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?
Check-in time is 15:00 and check-out time is 12:00 at The Ritz-Carlton Kuala Lumpur.
Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?
Yes, The Ritz-Carlton Kuala Lumpur offers free Wi-Fi.
Does The Ritz-Carlton Kuala Lumpur offer free parking?
No, The Ritz-Carlton Kuala Lumpur does not offer free parking.
Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?
No, The Ritz-Carlton Kuala Lumpur does not offer free airport shuttle service.
How far is The Ritz-Carlton Kuala Lumpur from the airport?
The Ritz-Carlton Kuala Lumpur is 18 km from Kuala Lumpur Abdul Aziz Shah. The Ritz-Carlton Kuala Lumpur is 45.4 km from Kuala Lumpur Intl.
Can you bring pets to The Ritz-Carlton Kuala Lumpur?
No, pets are not allowed at The Ritz-Carlton Kuala Lumpur.
Does The Ritz-Carlton Kuala Lumpur have a pool?
Yes, The Ritz-Carlton Kuala Lumpur has a pool on-site.
Photos
All photos (41)
Banquets (5)
Bar (2)
Bathroom (1)
Bedroom (6)
All photos
01 of 38
Reviews about The Ritz-Carlton Kuala Lumpur
“Spacious and clean rooms and outstanding club lounge and spa experience.”
“Overall very satisfy with the stay and had a great high tea session at The Lobby Lounge.”
“The whole structure was extremely elegant and sophisticated, with a warm retro atmosphere in some of the common areas and lounges.”
“The club lounge was fantastic.”
“Great for shopping and dining experince.”
Location
Most popular landmarks
- Jalan Alor 0.7 km
- Berjaya Times Square 0.7 km
- Aquaria KLCC 0.8 km
- Petronas Towers 1.3 km
- Kuala Lumpur Tower 1.5 km
- Petaling Street 2 km
Kuala Lumpur travel guide
Learn about Kuala Lumpur on KAYAK
Getting Around
| Kuala Lumpur Abdul Aziz Shah | 18 km |
|---|---|
| Kuala Lumpur Intl | 45.4 km |
| Kuala Lumpur Sentral | 3.6 km |
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