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Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"Staff was excellent and exceptional!"||(in 98 reviews)|
|"The club lounge was fantastic."||(in 3 reviews)|
|"Great location and nice staff."||(in 55 reviews)|
|"Bad view,dated room,cold hotel,no facilities"||(in 17 reviews)|
|"The breakfast was extremely poor."||(in 15 reviews)|
|"Would recommend the Ritz Kuala Lumpur anytime!"||(in 2 reviews)|
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Extraordinary Customer Service
OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries). The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom! I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!
Everything was wonderful...
The hotel under renew
The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it
I did not like the housekeeping work they where terrible, I was discus by the dirty towels they put for us in the bathroom and I wondered if they couldn't see the stains on them, the front disk also where not friendly at all.
Fantastic Hotel with a degree of pannache and style.
The location is good, having direct connection to the shopping mall. Service is excellent. Staff members are very helpful and professional
The Ritz-Carlton Kuala Lumpur is set in Kuala Lumpur and is within a 10-minute walk of Bukit Bintang Monorail Station. It provides a spa, as well as a Jacuzzi, a sauna and an outdoor pool.
This award-winning hotel offers an in-house gym, a beauty centre and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
The hotel's rooms are chic and feature a kitchenette and a private bathroom. All have their very own sitting area and a range of entertainment options, including a flat-screen TV, movies-on-demand and an iPod docking station.
The Ritz-Carlton Kuala Lumpur's restaurant provides the added convenience of on-site dining, with a variety of Chinese, Japanese and international dishes on offer. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar. A variety of cafés and restaurants are also found in the surrounding area.
The Ritz-Carlton Kuala Lumpur has easy access to KLCC Park. Pavilion Kuala Lumpur and Imbi Monorail Station can easily be reached on foot.
based on 1,025 reviews
Policies vary by room type and provider.
FAQs when booking at The Ritz-Carlton Kuala Lumpur
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Most popular landmarks
- Jalan Alor 0.7 km
- Berjaya Times Square 0.7 km
- Aquaria KLCC 0.8 km
- Petronas Towers 1.3 km
- Kuala Lumpur Tower 1.5 km
- Petaling Street 2 km