The Ritz-Carlton Kuala Lumpur
168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000
Cheapest
rate per night
8.7
Excellent
based on 1,025 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | $156 |
| eDreams | $157 |
| Booking.com | $158 |
Good to know
Value for money |
8.2 |
|---|---|
Distance to city centre |
3.3 km |
Location rating |
8.9 |
Nearest airport |
Kuala Lumpur Intl |
Distance to airport |
45.4 km |
Rooms
Deluxe rooms
$156+
Bed type
Provider
Total stay + taxes & fees
King bed
$156
Unknown
$158
King bed
$165
Unknown
$195
Unknown
$200
Unknown
$205
King bed
$211
King bed
$221
Reviews
Pros
| "Staff was excellent and exceptional!" | (in 98 reviews) |
|---|---|
| "The club lounge was fantastic." | (in 3 reviews) |
| "Great location and nice staff." | (in 55 reviews) |
Cons
| "Bad view,dated room,cold hotel,no facilities" | (in 17 reviews) |
|---|---|
| "The breakfast was extremely poor." | (in 15 reviews) |
| "Would recommend the Ritz Kuala Lumpur anytime!" | (in 2 reviews) |
Traveller rating
309
105
33
10
4
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJun 201710.0
Extraordinary Customer Service
OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries). The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom! I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!
Everything was wonderful...
-
PoorApr 20152.0
The hotel under renew
The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it
-
MediocreNov 20103.3
nothing
I did not like the housekeeping work they where terrible, I was discus by the dirty towels they put for us in the bathroom and I wondered if they couldn't see the stains on them, the front disk also where not friendly at all.
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GoodNov 20108.0
Fantastic Hotel with a degree of pannache and style.
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GoodNov 20107.7
The location is good, having direct connection to the shopping mall. Service is excellent. Staff members are very helpful and professional
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About
Overview
The Ritz-Carlton Kuala Lumpur is set in Kuala Lumpur and is within a 10-minute walk of Bukit Bintang Monorail Station. It provides a spa, as well as a Jacuzzi, a sauna and an outdoor pool.
This award-winning hotel offers an in-house gym, a beauty centre and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.
The hotel's rooms are chic and feature a kitchenette and a private bathroom. All have their very own sitting area and a range of entertainment options, including a flat-screen TV, movies-on-demand and an iPod docking station.
The Ritz-Carlton Kuala Lumpur's restaurant provides the added convenience of on-site dining, with a variety of Chinese, Japanese and international dishes on offer. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar. A variety of cafés and restaurants are also found in the surrounding area.
The Ritz-Carlton Kuala Lumpur has easy access to KLCC Park. Pavilion Kuala Lumpur and Imbi Monorail Station can easily be reached on foot.
Features
8.7 Excellent
based on 1,025 reviews
8.8
Cleanliness
9.0
Comfort
8.7
Facilities
9.5
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Wine glasses
Electric kettle
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Room service
Smoke alarms
Physical distancing in dining areas
Game room
Physical distancing rules
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
No smoking
Kitchenware
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Kids' club
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Babysitting/child care services (surcharge)
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Bathrobe
Private bathroom
Garden
Private check-in/check-out
Kitchen
24-hour front desk
Designated smoking area
Kitchenette
Storage available
Private parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Shower
Shower cap
Accessible by lift
Adapter
Slippers
Socket near the bed
Additional toilet
Sofa
Sofa bed
Soundproof rooms
Bathtub
Soundproofing
Stovetop
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
Toothbrush
City view
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
FAQs when booking at The Ritz-Carlton Kuala Lumpur
Does The Ritz-Carlton Kuala Lumpur have special cancellation policies due to coronavirus (COVID-19)?
Where is The Ritz-Carlton Kuala Lumpur located?
When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?
Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?
Does The Ritz-Carlton Kuala Lumpur offer free parking?
Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?
How far is The Ritz-Carlton Kuala Lumpur from the airport?
Can you bring pets to The Ritz-Carlton Kuala Lumpur?
Does The Ritz-Carlton Kuala Lumpur have a pool?
Location
Most popular landmarks
- Jalan Alor 0.7 km
- Berjaya Times Square 0.7 km
- Aquaria KLCC 0.8 km
- Petronas Towers 1.3 km
- Kuala Lumpur Tower 1.5 km
- Petaling Street 2 km
Kuala Lumpur travel guide
Learn about Kuala Lumpur on KAYAK
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