The Westin Kuala Lumpur
8.7
Good to know
| Distance to city centre | 3.4 km |
|---|---|
| Location rating | 9.6 |
| Nearest airport | Kuala Lumpur Intl |
| Distance to airport | 45.6 km |
Rooms
Premium rooms
$224+
Deluxe rooms
$157+
Executive rooms
$328+
Reviews
Pros
| "Staff very friendly and helpful!." | (in 228 reviews) |
|---|---|
| "excellent location, clean room, good service" | (in 321 reviews) |
| "Super nice heavenly bed!." | (in 128 reviews) |
Cons
| "The waiters were not polite and even rude." | (in 4 reviews) |
|---|
Traveller rating
Time of year
Traveller type
Show reviews that mention
| bed was very comfortable | in 180 reviews |
|---|---|
| bit outdated | in 45 reviews |
| breakfast spread | in 126 reviews |
| bukit bintang | in 102 reviews |
| club lounge | in 56 reviews |
| friendly staff | in 304 reviews |
| getaway over the weekend | in 7 reviews |
| good service | in 107 reviews |
| great gym | in 19 reviews |
| great location | in 419 reviews |
| location and the food | in 57 reviews |
| near shopping mall | in 92 reviews |
| sink tap | in 8 reviews |
| spacious room | in 258 reviews |
| staying at the westin | in 49 reviews |
| swimming pool | in 20 reviews |
| waiters were not polite | in 5 reviews |
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ExcellentSep 20199.2
The breakfast spread at the Living Room offers varieties of selection to choose from, if you are staying in a suite the Executive Lounge is more private with a good selection of food. The hotel is just across Pavilion and has easy access to KLCC via the connector at Pavilion. There are many cafes within vicinity if you like to do café-hopping!
One of the hotel staff did not quite believe me when I was telling her that I wanted to go to Club Lounge for checking in. I came before the official check in time and the suite was not ready yet so the attending hotel staff took note of my bags. Usually I would have been given the 'note bag' in order to claim later but she kept it with her instead, which was totally fine. So when I came back to officially check in, I could not access the Club Lounge/use the lift to go to the Club Lounge as I had not been given the room card. I asked one of the hotel staff at the Lobby and she was hesitant at first as I was not able to give her the 'note bag'. She did bring me up but I had the impression that she did not fully trust me as I could still see she was talking to the other staff while looking at my direction (I was already seated at the check in desk). She did not apologise either and luckily it was just this incident. The rest of the stay I was greeted politely by the other hotel staff especially Zarul and Jamil. So my stay was pleasant and comfortable and I would definitely recommend this hotel to my family and friends!
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ExcellentSep 20199.2
The staff were friendly and helpful. Breakfast was great. Location is absolutely ideal, located right opposite the Pavilion shopping mall and minutes walk away from the bright and happening attractions of Bukit Bintang and its surrounding areas.
Nothing negative.
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GoodSep 20196.7
The bed too soft .. because i have spinal problem
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ExcellentSep 201910.0
I liked the professional attitude of the reception staff. As well as the best service of the cleaner of the room Anwar Hussine.
Nothing
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ExcellentSep 20199.2
Very pleasant, helpful and professional staff in general. The rooms are clean and spacious.
The price for the breakfast is on the high side.
About
Overview
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
Marriott
Features
8.7 Excellent
based on 6,462 reviews
Location
WiFi
Room
Pool
Things to know
- Friendly service
- Great shopping
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Photos
Reviews about The Westin Kuala Lumpur
Location
Most popular landmarks
- Aquaria KLCC 0.6 km
- Jalan Alor 0.8 km
- Berjaya Times Square 0.9 km
- Petronas Towers 1.1 km
- Kuala Lumpur Tower 1.4 km
- Petaling Street 2.1 km
Kuala Lumpur travel guide
Learn about Kuala Lumpur on KAYAK
Getting Around
| Kuala Lumpur Abdul Aziz Shah | 18 km |
|---|---|
| Kuala Lumpur Intl | 45.6 km |
| Kuala Lumpur Sentral | 3.7 km |
