Hotel Weinhaus Grebel

Room was spotless and bed was comfortable Bathroom was clean and in good repair

No mini fridge in room No kettle or coffee making supplies.

Room was as advertised—-single room, shared bathroom (down the hall). It was a pleasant surprise to find a shower in the room. So, although one had to go down the hall to the toilet, it was possible to shower in the room. Room was clean and quiet.

Communicating with hotel staff was difficult be because of the language barrier. The check in desk was located in the small dining room, and it was a busy time (dinner time). I was able to find my room o.k. (It was on the 4th floor) but I couldn’t locate the bathroom which was supposed to be down the hall. I went back to the desk and the person there got someone else who had a slightly better English understanding, and she tried to communicate where it was. I went back upstairs and still couldn’t locate it. The problem was that it was not well marked, and looked like just another room door. I finally found it, and the restroom cleanliness was not at the same standard as my room. It wasn’t horrible, but it needed cleaning. And there was only one restroom (for men and women), with 2 stalls. I had to check out early in the morning to catch my train, and I could find no hotel personnel. The door to the check-in desk was locked (dining room was closed at this hour) and there was no way to contact anyone (no phone in room, no phone anywhere). So, i had to leave my key in the unlocked room (only way to lock the door was with the key) and leave without paying. This required emails (using Google translate and trying to understand their email response). Luckily, I was joining a German-speaking friend a few days later, and she took care of the payment for me. It was not a pleasant experience, but mostly because of my limited German speaking skills.