Ghotel Hotel & Living Koblenz

Staff was nice and helpful, the hotel bar is a pleasant environment to relax. Parking is in a public garage, but has direct access to hotel which makes life easier. Location is very good.

The room was very, very warm. The AC didn't work properly so it was very hard to sleep in such a hot room. This was so bothersome that we even left one night before we had paid for because sleeping there would be very unpleasant so we'd rather leave sooner than stay there. The room and bed smelled a bit, could be vomit or feces, or both. The room looked clean, but it didn't feel clean. The room was a double room but the toilet had only one set of towels. The towels smelled a lot, maybe some product they use to clean it. Cleaning service came too late, after we returned from our daily activities (around 17h), which meant that the room stayed empty all day and was not cleaned. The problem was that the towels were not replaced so we got back and found the wet towels still on the floor. The hot & smelly room made the stay there unpleasant. This isn't the reception staff's fault, they were nice and helpful. Who's at fault here is the manager.

No amenities

No coffee making and non Steam iron in a business traveler hotel room charging 135 euros in Germany is a serious issue they need to fix