Wyndham Cypress Palms

The rooms were spacious, clean and comfottable

Space

Didn't have breakfast. If it was available, I didn't know. The staff was very helpful. When I had an issue (spider webs around the door, room location, unauthorized man entering my room with a key), it was handled promptly. The supervisor/manager issued me comp stay and went out of his way to make sure that I was satisfied and quickly ordered a security investigation. The rooms are very comfortable, clean, and stocked with necessities. If we needed anything, it was delivered asap. The location cart drivers were more than happy to get me to my room (disabled vet). Staff was excellent and they all acted like they loved their jobs. Thank you

A man was able to enter my room with a key - scary. When in the lobby, guests were offered alcoholic drinks. I think that's bad if someone was a recovering alcoholic or underage. Soiled linen and trash sat most of the day outside of my room, but promptly removed when I called the front desk. I also don't think you should have to ASK for a slip resistant mat for the tub. I previously slipped and fell in the tub at your location in Williamsburg, VA and have not gotten any return phone calls concerning my injuries. I probably would not have chosen this location, but I couldn't change or cancel my reservations through Armed Forces Vacation Club. Also, the man who gave me the presentation to purchase the timeshare called this location "the bottom of the barrel" for the Wyndham locations in FL and told me not to base my decision on this location. If you tell people that the presentation is 90 minutes, then make it 90 minutes. The overtime caused me to miss some preparations for my business meeting. And having the additional "big guns" come in delayed my schedule even more. When I chose not to purchase, it wasn't a warm departure.

The Experience was great i will visit again in my next vacation.

I like everything it was a great place to visit. And enjoy.