Pros:Pock up : drop off convenient location
Cons:I reserved and paid for anfull size SUV, and they gave me a small SUV - Chevy Trax. The car was not big enough for our luggage, and we had toncarry the luggage on top of us. A disaster!!!!
Pros:Ease/Speed in which car was made available. Spouse was placed in car with AC running while I did the paperwork. Location of office which was just outside arrival hall.
Cons:Hard to tell. Staff was mostly courteous and attentive
Pros:no they were terrible ..they did not have my cars
Cons:having cars that you promised
Pros:Not helpful. Cancelled the reservation without telling me in advance.
Cons:Not cancelled on me.
8.0 Very Good
Cons:Pickup took 1 hour with only 2 people in front of us. Drop off was easy and great.
Cons:The vehicle was an older model than the other rental companies at the same location had, the pickup took over an hour, and there were no instructions given for return process.
Cons:Last minute explanation of liability laws in St Lucia that place huge hold on credit card if you do not take their insurance
Cons:Front tires close to end of service
Cons:Unable to reach this company and ultimately ended up booking with a different agency. Would suggest you save yourself this frustration and book with another company.
Cons:Never got to get the car. The agent left early so I was forced to rent a car from another company at the airport.
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