Confederation Place - Hotel

The staff were very friendly and helpful. We got a king sized bed and the room was a good size. As we were on business, we needed clear and uninterrupted WiFi - which is what we got. The location is great and allowed easy walking access to restaurants and stores in downtown Kingston.

Since this is an older hotel, the facilities are also older. The bed is hard and the room was cold. The dressings on the bed were clean but very thin and no extra blankets were provided in the room (although we also didn't call to ask for any either). When we tried to turn on the heater, it filled the room with a horrible smell. The breakfast was limited in its options although what it had was fresh.

The location for me was perfect for my purposes and puts you within walking distance of most of the quaint downtown and waterfront. Getting to it was fairly easy with parking underground and was an extra cost. The desk and maintenance staff was very friendly and helpful.

I was disappointed in the cleanliness of the room. The bathtub still had hairs in it from previous tenant and the coffee pot still had the filter and was only rinsed. The appliances didn't work at first; fridge, microwave, coffee pot. The maintenance man was great and resolved it promptly, however the web of wires behind with power cords was a concern. The room needs usable outlets (more than one) by the beds for charging things like c-pap machine, phone etc. as well as the desk area for laptop, phone etc for business travellers. Overall, the hotel may be due for decor updating and upgrades i.e. there was a large gap under the room door and you could see when people walked past when sitting at the desk.