Fantastic in a rough situation
The staff at Hotel Sorella went out of their way to help me when I became very ill during trip. Their chef made me special soup, and the banquet manager even drove me to the hospital when that eventually occurred. The front desk did everything they could to accommodate my needs as I could not leave my room. While my business trip was ruined due to the illness, they made it a lot more comfortable. I would come here again and again!
Racist Breakfast Server
Was asked for my room key as proof that I was staying in at the hotel. Was later informed by an employee that the individual that asked for proof that I was staying at the hotel did not ask the Caucasian individuals who were staying at the hotel. Will never go back.
Valet Parking Pricey
Being unfamilar with the area, I opted for the valet parking for our stay. When I ventured out from the hotel to the Country Club Plaza area 1.5 blocks away, I found a large free parking garage! Won't make that mistake again if I ever go back there.
Nice place. Good location.
Mother Daughter Weekend
We had a great weekend at Hotel Sorella! All of the staff was great! Especially enjoyed the staff at breakfast. Simone was over the top friendly! We had a group of international students in attendance with us and she made them all feel right at home.
With a stay at The Fontaine in Kansas City (Country Club Plaza Area), you'll be within a 10-minute drive of Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Policies vary by room type and provider.