Fantastic in a rough situation
The staff at Hotel Sorella went out of their way to help me when I became very ill during trip. Their chef made me special soup, and the banquet manager even drove me to the hospital when that eventually occurred. The front desk did everything they could to accommodate my needs as I could not leave my room. While my business trip was ruined due to the illness, they made it a lot more comfortable. I would come here again and again!
Racist Breakfast Server
Was asked for my room key as proof that I was staying in at the hotel. Was later informed by an employee that the individual that asked for proof that I was staying at the hotel did not ask the Caucasian individuals who were staying at the hotel. Will never go back.
Valet Parking Pricey
Being unfamilar with the area, I opted for the valet parking for our stay. When I ventured out from the hotel to the Country Club Plaza area 1.5 blocks away, I found a large free parking garage! Won't make that mistake again if I ever go back there.
Nice place. Good location.
Mother Daughter Weekend
We had a great weekend at Hotel Sorella! All of the staff was great! Especially enjoyed the staff at breakfast. Simone was over the top friendly! We had a group of international students in attendance with us and she made them all feel right at home.
Located in the heart of Kansas City's best upscale shopping at Country Club Plaza, The Fontaine is a sophisticated, new destination for business and leisure travel. Walk across custom tile mosaics inset into the gleaming marble floor, enjoy intricately carved wood paneling and playful Renaissance artwork adorning the walls and marvel at the hand-blown Venetian glass chandeliers floating overhead. Each detail is designed to delight the senses while setting a scene of serene sophistication—a place in which guests are both dazzled and utterly relaxed.
Each of our 132 luxury guestrooms and suites is a haven of style and seclusion, with everything you need for a wonderful stay. With warm rich hardwoods transitioning from entry to the bed, there are quiet shades of blue, white and charcoal surrounding the headboard tapestry. The sublime white on white guest bathrooms of Carrera marble accented by sleek mirrored stainless steel accents take back stage to the extravagantly over-sized walk in shower with rain-forest shower head. Stay productive with complimentary high-speed wireless internet access and a streamline en suite work station. We also offer completely modern fitness facilities and a stunning rooftop pool. Our thoughtful amenities and service will ensure that your stay in Kansas City is time well-spent.
In the sun-dappled Solarium, guests can enjoy refreshments and a wonderful reprieve from the bustling day. The lounge is modeled after a private garden observatory, blending cosmopolitan style with a verdant mix of greenery. Whether you're having fresh coffee with your morning paper or a glass of wine under the lounge's sparkling festoon lights, our glass-ceiling lounge is the perfect location. Solarium is also where we serve our delicious European breakfast each morning!
The Fontaine offers elegant upscale modern Mediterranean influenced dining at our rooftop restaurant 901 West. Full-service event catering and room service are also available for social functions, meetings and groups.
Policies vary by room type and provider.
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