The Fontaine

Reviews

Pros

"Very comfortable bed!." (in 23 reviews)

"Clean and quiet room." (in 7 reviews)

"Bar staff were knowledgeable and professional." (in 12 reviews)

Cons

"Had to request for room to be serviced" (in 4 reviews)

"The shower only had an overhead rain shower head." (in 3 reviews)

Show reviews that mention

+

Excellent

Mar 2017

10.0

Fantastic in a rough situation

The staff at Hotel Sorella went out of their way to help me when I became very ill during trip. Their chef made me special soup, and the banquet manager even drove me to the hospital when that eventually occurred. The front desk did everything they could to accommodate my needs as I could not leave my room. While my business trip was ruined due to the illness, they made it a lot more comfortable. I would come here again and again!
Good

Mar 2016

6.5

Racist Breakfast Server

Was asked for my room key as proof that I was staying in at the hotel. Was later informed by an employee that the individual that asked for proof that I was staying at the hotel did not ask the Caucasian individuals who were staying at the hotel. Will never go back.
Excellent

Jan 2015

9.7

Valet Parking Pricey

Being unfamilar with the area, I opted for the valet parking for our stay. When I ventured out from the hotel to the Country Club Plaza area 1.5 blocks away, I found a large free parking garage! Won't make that mistake again if I ever go back there.
Excellent

Jan 2015

10.0

Nice place. Good location.

Valet expense.
Excellent

Dec 2014

10.0

Mother Daughter Weekend

We had a great weekend at Hotel Sorella! All of the staff was great! Especially enjoyed the staff at breakfast. Simone was over the top friendly! We had a group of international students in attendance with us and she made them all feel right at home.

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