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|"Nice clean place and friendly staff."||(in 58 reviews)|
|"The staff was amazing!"||(in 59 reviews)|
|"Room service breakfast outstanding"||(in 13 reviews)|
|"No Jacuzzi and pool not heated."||(in 5 reviews)|
|"No fridge or microwave."||(in 9 reviews)|
|"They charged $12/day for parking."||(in 12 reviews)|
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The location was fair
I did not like the unprofessional manner conducted by the Front Desk staff and General Manager, Shawn, which occurred before and after the dates of my reservation. Before the Covid 19 virus, I was a regular guest at DoubleTree whom would book a room for several nights every other month and was always satisfied with my stay. However, the most recent stay was the most horrible experience I've ever had with any hotels in my entire life time. Since my stay, I have been lied to by the General Manager, Shawn, which I plan on escalating to the fullest extent. I am highly disappointed at this time.
On the tenth floor Riverfront greatview clean room smell free felt safe perfect for a day trip or weekend getaway
I didn't have a small refrigerator in my room
The employees at the front desk were very friendly. They made note of my observations about the bathroom (see note below) and my request for repair, twice.
The fold up bench in the shower would not stay up and really limited the ability to shower with legs pressed up against the bench and the shower curtain up against my body ... gallons of water flowed into the rest of the bathroom. The sink was loose.
Staff was excellent. Helpful, personable, enjoyable.
facilities needs some deferred maintenance attention.
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
based on 325 reviews
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Reviews about DoubleTree by Hilton Jacksonville Riverfront
Most popular landmarks
- Friendship Park 157 m
- Museum of Science and History 230 m
- Jacksonville Landing 0.6 km
- Alltel Stadium 1.4 km
- Cummer Museum of Art and Gardens 1.9 km
- EverBank Field 1.9 km