Inverness Convertible Car Rentals

Cons: All was good!

Cons: Slight mix up on pick up but didn't matter and sorted out. I prefer full to full fuel rather than trying to guess how much to get back to original reading.

Cons: Fuel was not full.

Cons: My flight cancelled 10 hours prior to dept. I had to drop the car off at a new airport. I had one hell of a time figuring out how to get a hold of Avis to do this as the internet option told me I had to call someone. It took 30+ minutes to get a note in my res. Not even sure it was done right.

Cons: No problem booking when my car broke down.

Cons: Car is in poor condition , kept stalling ( even not in eco mode )

Cons: Extra fees at the time of pick up. Felt really shady

Cons: signage

Cons: We were over the 2 hour pickup window due to a rail delay. Hertz gave away our car (an automatic that I paid $200 extra for in Scotland). Only car left was a stick shift...fine I’ll drive a stick!! But no reduction of price !!!

Cons: Had to wait for about 30 mins at the airport for the pick-up of the car.

Cons: I was waiting for a car in car parking by railway station. There was no information while booking what exact place on railway station should I wait a car

Cons: Later pick up than expected so car I reserved was let go and I was charged double for a different car. They blamed Kayak. Either Kayak or Hertz should pay me a refund

Cons: I had requested a small car, and made my reservation weeks in advance, but none was available so I had to go for the next size up. Not a huge deal, but I would have preferred a smaller car. I also got bad advice on the gas deal.

Cons: More information about required insurance, etc. in other countries that we weren't aware of would have been helpful.

Cons: It's VERY hard to see where to drop the car off- luckily, the staff was wonderful and picked it up from the other garage. Better signs would be great.

Cons: Car interior was not cleaned before we got it. It wasn’t filthy but there were crumbs on seats and floor and gear shifter. Dust noticeable on dashboard.

Cons: Incorrect information on website made me unable to hire the car. The young persons fee cut off was the wrong age in the confirmation email.

Cons: There was a 2 fold difference between the amount on the final receipt and the initial estimate. As there are no petrol stations near Edinburgh airport, I had to hand in the car without filling the tank myself and was charged £100 for the fuel ! Give information about nearest petrol station.

Cons: The car I thought I had reserved was not available, and the only car available that would fit our luggage was in another category at more than twice the price.

Cons: Service was poor and filled with sneaky additional charges with little explanation. After paying for full insurance and having a defective front tire to start, they refused to reemburse for the replacement we had to fix during our trip out of pocket. Completely Irrational explanations as to why, $390.00 USD for a 4 day rental is an absurd scam. From the original quoted price of $89 +$150 for full insurance total. Upgrades were given and put on bill and told at desk no additional cost (nav, car upgrade) based on inventory availability after booking in advance, then charged to the final bill. Steer clear of Avis/Budget.

Cons: Cost you quoted me was no where what i was charged in Inverness at pickup, plus outrageous costs for additional drivers AND big difference n what you quoted me for insurance and what they charged me.

Cons: The pick up process was slow and confusing. We got a flat tire and there was no spare, no patch kit, and Budget was extremely unhelpful throughout the entire process. Ended up having to pay for a tow truck, and a new tire out of my pocket and then upon returning the vehicle, there was no one that was willing to talk to me about the whole experience and just told me to call the customer service line, which is even worse to deal with, and it was just a terrible rental experience all around. The issue with the tire is still unresolved, and I am spending hours trying to get reimbursed, but to no avail. Worst rental experience I have ever had.

Cons: The amount mentioned in Kayak was in USD but Budget charged in GBP. The website and the email that I received clearly mentioned that I will be charged in USD . Now after return I paid in GBP which costed me more than the initial amount plus the foreign transaction fee for my credit card.

Cons: I am unimpressed with Car Trawler as a third party provider. Very inflexible and very hard to deal with.

Cons: Time wasters