Summary of reviews
Guests say
Guest reviews for this hotel are largely negative, with frequent complaints about cleanliness, including dirty rooms, bad odors, and unclean bathrooms. Service issues are also common, such as rude or unhelpful staff, deposit problems, and poor communication about check-in and refunds. The elevator is frequently reported as broken, causing inconvenience for guests, especially those with children or mobility issues. While the breakfast and location receive some neutral or mildly positive comments, overall, guests are dissatisfied with their stays due to the hotel's lack of cleanliness, poor service, and maintenance problems.
AI-generated from customer reviews