|"The staff is very friendly."||(in 24 reviews)|
|"Lunch and breakfast were awesome!"||(in 10 reviews)|
|"Breakfast for $18.00-not in this lifetime!"||(in 1 review)|
|"Did not eat from hotel"||(in 9 reviews)|
|"The bed was super noisy."||(in 6 reviews)|
|"Front desk staff was not the friendliest."||(in 3 reviews)|
|staff was so nice||in 62 reviews|
|nice room||in 52 reviews|
|bed was very comfortable||in 32 reviews|
|beautiful hotel||in 26 reviews|
|good location||in 25 reviews|
|good breakfast||in 24 reviews|
|front desk||in 21 reviews|
|free parking||in 14 reviews|
|restaurant was closed||in 10 reviews|
|accept cash||in 6 reviews|
|great value||in 6 reviews|
|bit noisy||in 5 reviews|
|free shuttle||in 5 reviews|
|sheraton||in 4 reviews|
|external sounds||in 3 reviews|
|freeway as all ramps||in 3 reviews|
|houston||in 3 reviews|
|pillows and comforters||in 3 reviews|
|-not||in 2 reviews|
Staff were friendly and helpful.
Sheets had hair in an on them when I arrived. As if bed was made but sheets weren’t washed and replaced after previous guest. Room doors are not properly aligned so there’s huge gap where every word in the hall way is heard.
Trapped in the curve
Property is in good condition and being taken care of very well.
1. One way in and out so you have great difficulty getting TO and AWAY from the property. Construction only compounds this as you cannot get back onto 610 or 10 without going on a wild goose chase. 2. Housekeeping didn't show up at all on the first day, had to get fresh towels that evening after our return to the property. So then the second day I guess they wanted to 'show us' so they came at 8:31am!
Good Value, Very Tidy
Very neat and clean.
Room is a little small, but it wasn't an issue really.
Reall good walls are just thin
It was clean, comfortable and quiet.
Great room, good quality for money, clean, quiet,
Upon checking in we were asked for a credit card for incidentals, which is normal. However, we were never offered the amount that would be put on hold. We had to ask how much would be put on hold. We were told 50.00. Because it struck us as weird that the amount was not offered upon arriving in the room we checked the amount requested. 150.00 we're put on hold. We called the front desk and we're told that it should not have been 150.00 (after we pointed out that the room was prepaid and it is not usual to charge the whole night's fee on a prepaid room) and that it would be returned. It was not. It still appeared on our statement. Not cool.
Maximize the ways you spend your time working and vacationing in Northwest Houston at Sheraton Houston Brookhollow Hotel. Located in an easy-going area near The Heights, our landmark hotel encircled by scenic trees provides guests local hospitality and streamlined accommodations. Experience elevated shopping in The Galleria and Memorial City Mall or try a variety of German-style brews crafted at Karbach Brewing Co. After you work up an appetite in our transformative fitness center, stop by Ella's Table Restaurant and Bar to savor classic American dishes, and then relax on the deck of our hotel’s outdoor pool. Sheraton Houston Brookhollow Hotel also contains 15,000 square feet of venue space for events in The Heights area. Rooms and suites feature high-speed Wi-Fi, workstations and plush beds to combine productivity and rest. Our Laurel Suite with clever amenities is ideally suited for bridal party primping, as well. Make the most of your travels staying at our efficient hotel in Northwest Houston.
based on 136 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Houston Brookhollow Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Houston Brookhollow Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Houston Brookhollow Hotel is located at 3000 North Loop W in Northside, 9.4 km from the centre of Houston. Houston Arboretum & Nature Center is the closest landmark to Sheraton Houston Brookhollow Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Houston Brookhollow Hotel.
Yes, Sheraton Houston Brookhollow Hotel offers free Wi-Fi.
Yes, Sheraton Houston Brookhollow Hotel offers free parking.
No, Sheraton Houston Brookhollow Hotel does not offer free airport shuttle service.
Sheraton Houston Brookhollow Hotel is 22.6 km from Houston George Bush Intcntl. Sheraton Houston Brookhollow Hotel is 23.9 km from Houston Hobby.
Yes, Sheraton Houston Brookhollow Hotel is a pet-friendly hotel.
Yes, Sheraton Houston Brookhollow Hotel has a pool on-site.
Sheraton Houston Brookhollow Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.