Great location, with easy under cover access to the shopping centre and MRT. The free bus to / from airport made the whole trip easy
4 stars
Novotel Citygate Hong Kong
Photos of Novotel Citygate Hong Kong
Overview
Located in Tung Chung New Town, this contemporary hotel offers guests 24-hour room service, an outdoor pool and a ballroom. It offers 4-star accommodation with air-conditioned rooms.
This modern hotel provides an on-site fitness centre, an executive floor and a coffee bar. Convenient services include an express check-in feature and a luggage storage facility.
Rooms offer modern features, including mini bars, flat-screen TVs and slippers. All provide a refrigerator, bottled water and a private bathroom with bathrobes.
Guests of Novotel Citygate Hong Kong are welcome to sample international cuisine at Essence, or try Mediterranean dishes at Olea. Guests looking to relax with a drink can do so in the on-site bar. A wide selection of cafés and restaurants are also found in the area.
Novotel Citygate Hong Kong provides a convenient base to explore nearby Hong Kong Disneyland and Citygate Outlets. Hong Kong International Airport can be accessed with the hotel's shuttle service in less than 15 minutes.
Latest deals for Novotel Citygate Hong Kong
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Novotel Citygate Hong Kong
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
General
- Window
- Executive lounge access
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- Smartphone dock
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Cycling
- Beauty salon
- Hiking
Pool
- Outdoor pool
- Pool towels
- Pool with a view
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Novotel Citygate Hong Kong
8.6
Very good
3749 verified ratings
Wonderful
2065
Very good
744
Good
548
Okay
191
Fair
107
Mediocre
44
Poor
56
Summary of reviews
Guests say
Overall, guests appreciated the hotel's great location, especially its proximity to the airport and nearby attractions such as the Citygate outlet. The cleanliness of the rooms received positive mentions, and many guests highlighted the friendly and helpful service from staff. However, there were some concerns about room design, lack of amenities, and issues regarding maintenance, especially with air conditioning and bathroom facilities.AI-generated from customer reviews
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Score by provider
8.4 out of 10
1352 reviews
9.2 out of 10
634 reviews
8.9 out of 10
11 reviews
9.2 out of 10
1 review
8.4 out of 10
4 reviews
All reviews
Pros (+) Great location, easy to get in the MTR and has a free shuttle to the airport.
Cons (-) Everytime I stay here I come away with a bad cough. I have a feeling there is a lot of mold in the air conditioning and it is causing this. No matter what room I’ve stayed in, I end up with a cough after staying here.
Pros (+) Great hotel with indoor access to the Metro from within the hotel through the attached shopping mall.
Pros (+) staff where efficient and rooms where a good size. The Hotel is on top of an outlet mall right by the airport so convenient location.
Cons (-) The restaurant was like a cattle market with no one queuing and little organisation (more the fault of the people than the hotel) Also the price per night was extortionate.
Location
51 Man Tung Road, Hong Kong
What's nearby
- Ngong Ping 3605.7 km
- Hong Kong Disneyland10.5 km
- Victoria Peak21 km
- Man Mo Temple21.4 km
- Soho21.7 km
- Lan Kwai Fong22 km
- Jumbo Kingdom23.2 km
- Star Ferry Pier Tsim Sha Tsui23.3 km
- Tsim Sha Tsui Clock Tower23.4 km
- Jade Market23.4 km
- Nathan Road23.6 km
- Ladies' Market23.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Novotel Citygate Hong Kong
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | $406 |
When to book a room at Novotel Citygate Hong Kong
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Novotel Citygate Hong Kong
FAQs when booking at Novotel Citygate Hong Kong
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Value for money | 8.2 |
|---|---|
Distance to city centre | 23.8 km |
Nearest airport | Hong Kong Intl |
Distance to airport | 3.1 km |