Ho Chi Minh City hotels near Bao tang Thanh pho Ho Chi Minh

Pros: Service was very good,except checking out.

Cons: Buffet had not much options, maybe excellent for westerners. Check out was slow and not much professional. Over charged me and still not returned the amount.

Pros: Excellent breakfast, with lots to choose from. Must mention the delicious ham. Helpful & friendly concierge, who arranged our trips.

Cons: Can't think of anything!

Pros: breakfast is a lots of option, near everything and can go everywhere by walk , great room and we can shower even we check out at spa

Pros: Customer service, friendliness and overall high level of hospitality were exceptional.

Cons: It was a shame that the foyer was being refurbished. It would’ve been lovely to see.

Pros: The area seems nice and central and the staff and professional

Cons: Not much to dislike .

Pros: Nice restaurants in the hotel

Cons: Add usb outlets

Pros: friendly place. staff very helpful.

Pros: Excellent services offered by the staff throughout the hotel premises; the breakfast was good. the hotel and room were clean.

Cons: it was going through renovation. there was no space and a comfortable area to sit while waiting in the lobby for friends.

Pros: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Cons: Nothing.

Pros: Spacious room and lovely staff.

Cons: All good! Fabulous our second time!

Pros: Service and clean

Cons: Need to improve noise protection in the room

Pros: Great staff, knew your name and very polite.

Cons: N/a

Pros: Breakfast spread was great and the location is perfect.

Cons: Normal breakfast, but super expensive. Annoying construction sites around.

Pros: Very clean throughout hotel, exceptional friendly and professional staff. Made us feel very welcome, as if we were at home but with the added pampering!

Cons: Although breakfast food was exceptional, a change of food varieties would be better as its boring having to eat the same food for breakfast everyday!

Pros: Spacious Helpful staff

Cons: Good location

Pros: Good location in the city

Cons: NA

Cons: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Pros: Location

Cons: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Pros: Exceptional location

Cons: They were doing refurbishment so it was noisy

Pros: From starting till end everything was fantastic.

Cons: Nothing

Pros: Excellent staff and great location.

Cons: Breakfast spread can be slightly better. While they did take care enough to help.

Pros: The staff are so amazing friendly and caring, I highly recommend this hotel for each stay in HCMC.

Pros: The pool and the food.

Cons: Nothing

Pros: The staff were very personable and professional helping us acclimate from USA to Ho Chi Minh! They surprised me with a birthday cake in my refrigerator when I didn’t tell them it was my birthday! Loved the delicious breakfast and tea offered everyday! Enjoyed having the suite and laughed when I would take an outdoor shower!

Pros: Everything is just amazing and comfortable, must stay again!

Pros: The hotel was spectacular! I thought we had been dropped at the wrong hotel as it looks so much better in real life. The food at the onsite restaurant is unbelievably good!

Cons: Could have larger water bottles or more bottles in mini bar.

Pros: Clean and friendly employees

Cons: Cold water at the shower Poor breakfast

Pros: BreAkfast

Cons: Room space

Pros: Good location and quiet

Cons: Construction nearby

Pros: We loved everything about the property. Location, Staffs & Management, Facilities, Services and amazingly CHARMING Vibes of the whole TEAM.

Cons: None.

Pros: Location was fabulous, rooftop bar was great and pool was a bonus

Cons: Nothing

Cons: Could provide hair conditioner and other toiletries in bathrooms.

Pros: Location and have 2 bars. One down and upstairs.

Cons: Loved everything about this hotel. I would stay here again.

Pros: Great location and clean modern hotel. Highly recommend

Pros: Over all is good, staff services is friendly I will come back in my next visit.

Cons: No really

Pros: The door greeter Ms. Hein

Pros: The customer service and staff are the real assets of this hotel. I have been a repeat customer of this hotel each time I come back to visit HCM. Great value for money.

Cons: Nothing I can think of

Pros: Cenrtal location, staff are very helpful. I arrived in the morning (8am) and they rushed to get a room ready for me within half an hour even though check in was not until 2pm. That was greatly appreciated after a long flight.

Pros: Good location, good service. Room is clean and comfortable

Pros: They didn’t have a double bed but on the second night they combined our beds and it worked very well thank you.

Cons: Breakfast is limited included in the room rate so you can complain much but I would like a little more quality.

Pros: Great value for the money, the location that can't be beat and a supremely friendly staff! Everyone seems to know where the "Lan Lan" is. From the Uber drivers, Grab guys, locals, etc. It sits on a great road near a bus stop, is right down the street from the central (and night) market, and is one block away from the open air food market. The price ... great! This time I chose the VIP room knowing that this would be one of the last times I'd be able to pick it as they ownership of the hotel is changing. Great room, great tub, loved the shower curtain, and the AC makes everything great! Being up on the 10+ floor means you're separated from the noise of the street, and the veranda to just sit and watch the world go by ... awesome. The food, a breakfast that will fill you up and get you set up for a day of exploring and enjoying that which is Vietnam also is a win! I'll travel here with my fiancee, my sister, my mother, friends, etc. It was simply one of the best choices in Saigon! You'll be missed Lan Lan2!

Cons: They're shutting down the hotel as they've been bought out by another group.

Pros: I enjoyed the area where there was a large variety of restaurants, banks and mini-Marts. The theme of the hotel slightly captured the Japanese culture but minimal due to the space (ex: hallways had little zen gardens). The breakfast was also a treat and organized. My most favorite aspect of the property was a staff member name Ali Nguyen. When it comes to hospitality (and in life in general), the company that is present makes the biggest determining factor for me. Being around great company outweighs the environment, whereas being surrounded by negative interpersonal energy can make the most heavenly place uncomfortable. Mr. Ali Nguyen showed a very genuine sense of support, politeness, and attendance to all the little things (he gave me a chair to sit outside while I was standing to smoke a cigarette - and many more). He reminded us to be safe and cared for our belongings as it were his own. Mr. Ali Nguyen deserves a promotion if he continues to show this kind of professional ethics, as I am sure he would because again, this is natural for him.

Cons: The check in staff was helpful, however there were times of high demand in which caused them stress and distraction. As a director of multiple companies I sincerely understand and work with my own staff through this on a daily basis. At the same time it is very important to keep the fundamentals of the specific role itself, which in this case is having a welcoming energy despite the face of intense, pressured moments. Overall though they resolved one of my billing problems well with completion.

Pros: The staff went out of the way for us. Especially Max was wonderful.

Cons: Unfortunately, there is construction work going on next door (I would predict it will take place for a long time). And so there is either noise from the street side or from the construction work. However, It seems it is hard to find a calm room to stay in no matter where you are in Saigon. The staff did their best to find us the most quiet room and so it was a pleasant experience.

Pros: Booked a room for my mother (Vietnamese) and she loved the hotel. It not only came recommended from her friends in the US, but they were very accommodating for her needs when she got there. They relocated her to a room with a street view (window actually opens) and it reminded her of years ago when she lived in Saigon. It's a great hotel, friendly staff and the people simply make it a great experience. And many people already recognize and know this hotel - obviously :)

Pros: The staff at the restaurant, the front desk, the concierge, the bar and the swimming pool, i.e. all the staff was extremely kind and ready to help. All was very professional on top. Free afternoon tea was not just a tea. We were served the fruits, cakes and traditional sweets which we enjoyed a lot. Everything in the mini bar was free. Since our flight was at midnight, they even offered a free shower after check-out, so we could refresh ourselves after a long day before going to the airport.

Cons: We stayed in a room without window and I might take the one with windows next time.

Pros: Great location, atmosphere, modern

Cons: They booked us initially in a room next to construction during then night, but thankfully upgraded and moved us to another quieter room. The internet was unstable at times

Pros: Location, cleanliness and the porters were very helpful & polite

Cons: The restaurant - service was poor and staff were very petty (i.e. you can’t have more than 1 teabag per person) Buffet breakfast was a disappointment with limited choice. The free High Tea was a joke with only select counted pieces provided. The free minibar was misleading as all other hotels we stayed would give us 2 bottles of 500ml water per room per day, here they also provided 2 bottles but only 350ml each per day.

Pros: Front desk agents are helpful and try to contact local places when I requested. Free high tea and free mini bar as the room deal.

Cons: When I requested extra bottle of water, cleaning lady informed “only one” even free mini bar. So I had to buy big bottle of water which I don’t mind but I mind the staff attitude was not nice. And wifi was not stable, on and off whole stay in the room.

Pros: best hotel ever we stayed in VIP room with balcony and bathtubs. can not ask for more fresh sheets room is huge and clean we enjoyed French garden and the bath is just amazing.

Cons: the message is under Reno and I had to taxi to another location for message but taxi fees paid by hotel

Pros: We liked everything about the hotel. Staff were really friendly, the free mini bar, afternoon tea

Pros: The hotel is fortunate to have a helpful staff by the name of Miss Anna. She has the initiative to offer her advice to us about the do and don’t during our stay at the hotel in HCMC.

Cons: We are not happy about the Wifi connection and noises during wee hours. I was charged USD$10 for accidentally dropped a small vase(with the price that the hotel charged me, l m able to purchase a few small vases in my country) which has a small chipped while using a bulky hairdryer. The management should consider to use a smaller size hairdryer. Perhaps, it’s one of the way to increase the hotel’s revenues. Anyway, my opinion is that the management should not placed the vases which put the guests at the risk of dropping it. Btw, we paid it and keep that vase as souvenir for we might not consider to come back again during this coming Christmas. It happens during the morning shift when we checkout on 9.9.2019.