Find reviews that mention:
10.0
Pros:Staff were very helpful, car we booked as not available so they upgraded us FOC.Cons:Nothing from usReviewed 30 May 2021
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10.0
Pros:Friendly staff. Easy pickup and drop off.Reviewed 24 Feb 2019
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10.0
Pros:very friendly employees, easy claim process initiating, flexible return.Reviewed 23 Dec 2018
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8.0
Pros:Easy pick up and return after pickupCons:Found out after pickup, we couldn't take it somewhere we wanted to go.Reviewed 19 Nov 2018
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10.0
They helped us a lotPros:We had a problem with the rent, and the women of the airport shop helped us to solve it.Reviewed 6 Sep 2018
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5.6
Cons:I prepaid for a different drop off location and when I picked up the car I was asked to pay an additional fee for a that service. I was told its similar to adding a GPS or car seat to an existing reservation but I was unable to take the car without paying additional despite my reservation. I called the 800 number and was told this charge would drop off and was covered but just discovered three separate charges for this rental have been processed. I plan on calling customer service again to clear this matter up but the Cairns office was unhelpful and unwilling to listen to me about the reservation I booked.Reviewed 21 Nov 2017
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9.6
Pros:Everything was clean, simple, and very easy pick up and drop off.Cons:Just a little small for a family of five. Not what i would call a typical SUV.Reviewed 9 Apr 2017
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9.2
Pros:Pick-up and drop off were convenient. No extra charges. The car type/condition was a good choice for the area and driving conditions.Cons:Not sure the additional insurance I purchased when I made the rental reservation was necessary (as I was lead to believe at the time).Reviewed 4 Jan 2017
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