Guest reviews
Overall rating
8.1
Excellent
Based on 64 reviews
Cleanliness
8.4
Comfort
8.5
Pick-up/Drop-off
7.9
Value for money
7.8
Skip to main content
More
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
20
4
7
4
1
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
-
10.0
Cons: They made everything fast and easy
review from
-
10.0
Pros: Quick service and friendly staff
Cons: Everything was perfect
review from
-
5.6
Cons: I paid for an suv in advance and the gave me a car. I was not happy. When I pay for an suv I expect to get an suv.
review from
-
2.0
Cons: They did not have a car available. I had to spend personal time on the phone canceling the reservation and canceling the insurance. All without a car.
review from
-
10.0
Pros: Staff was very friendly.
Cons: Buying the insurance ahead of time.
review from
-
10.0
Pros: yes
review from
-
10.0
Cons: Great car Great service
review from
-
4.8
Pros: Car was nice.
Cons: Car was covered in some liquid that was dripped all over the dashboard and side doors. The pickup clerk was not the kindest or most patient person in the world. Was very direct and intense.
review from
-
10.0
Pros: Staff friendly, drop off easy.
review from
-
10.0
Pros: Friendly staff, clean vehicle, and fantastic week in Alaska
review from
-
5.2
Pros: Staff at pick-up very unfriendly, had to pay extra even though car had been prepaid
Cons: The staff friendliness and the charge calculation
review from
-
8.0
Pros: Staff was friendly and helpful
Cons: Luggage carts at check in area.
review from
Where can I find Hertz hire cars in Anchorage?
Top tips for renting a car from Hertz in Anchorage
- Intermediate car hires from Hertz in Anchorage are around 60% cheaper than other car types, on average