Hermanus hotels

Pros: I liked the location and the facilities

Cons: I reserved two rooms and they had only one ready and the hotel was full. I had to wait one hour after they added two additional beds to the available room. I asked the staff to book a table at the hotel restaurant and when we arrived they had not a reservation for us. We had to wait again until they had a table available. Very poor service.

Pros: The situation.

Cons: The suite and balcony need refurbishment.

Pros: Interior is very nice and location is nearby the center

Cons: Nothing

Pros: Location is right on the walk way. Close to restuarants.

Cons: Their room service is poor. They did not even want to make us a hamburger which was part of their in room menu. Satisfying guests is not on their list.

Pros: Excellent buffet breakfast , the service was over the moon and the food was prepared to perfection

Cons: The weather was terrible and a bit of anti climax

Pros: The upgrade to a sea view room was awesome.

Pros: Beautiful location

Cons: A bit dated. Overpriced.

Pros: Location and staff were excellent. Hotel was superbly clean and beautifully decorated.

Pros: The position is excellent. The public rooms and the food is really good. The pool area is fine.

Cons: The top management was ineffectual.

Cons: Beautiful hotel in a beautiful setting. Wonderful friendly staff.

Pros: Beautiful scenery

Cons: Nothing

Pros: Amazing staff, excellent facilities.

Cons: Rooms a little dated.

Pros: The setting and location is beautiful

Cons: Hydro pool and steam room needs some maintenance as some lights fallen out.

Pros: Great if you are playing golf. Else avoid !

Pros: Very spacy and clean rooms, great views

Cons: Very poor service. Had to ask for towels 3 times in 3 days; had to ask to replenish mini-bar; it took 20 minutes to get some soft-drinks served at the bar!

Pros: Great view, friendly staff, very clean. Had a very nice stay at this hotel and is worth every cent, especially the breakfast

Pros: Breakfasts were good.

Cons: Interaction with management - quite unable/unwilling to even understand the issue I tried to raise much less deal with the issue appropriately. Although a South African, I booked this stay whilst travelling in Australia. What a mistake!. Foreigners beware of the possibility of being significantly overcharged!!

Pros: The pool. The friendly staff. The welcome our dogs got. Thanks

Pros: The property has an excellent location.

Cons: The property is using location as a selling point, but don’t live up to the premium price they charge. The breakfast is far below par and the facility not geared for load shedding, especially at the premium price they ask!

Pros: Best location in Hermanus, wonderful views breathtaking, staff just fantastic

Cons: Nothing

Pros: We absolutely loved our stay here. Unfortunately the day we arrived there was a large tour group in the hotel so we couldn't get a room with an ocean view. I would definitely recommend paying extra for the if possible. The hotel is very quaint and comfy. Loved the lounge with fire place. As well as all the extra seating rooms around the hotel. Breakfast was good. Staff were incredibly friendly and helpful. Free, secure parking on site is available. Rooms were very clean. The location is great. Across the road from the ocean, with access to coastal path. Walking distance to shops and restraunts.

Cons: There is no lift in the hotel so you have to carry your bags up a few flights of stairs. We had loadshedding 3 times a day (not their fault) and after each power outage the staff need to come to your room to reactivate your wifi.

Pros: Excellent breakfast - well trained lovely staff Safe secure parking area Large lounge Complimentary glass of wine Interesting photographs and artefacts Lovely view over sea

Cons: No lift to second floor but very helpful carrying bags

Pros: The breakfast and the friendliness of the staff. Our view from the room was also exquisite

Cons: That there was no bar fridge in the room.

Pros: The facility was tastefully refurbished. The room was comfortable I have stayed there many times in the past and the present condition marked a huge improvement.

Cons: Breakfast: after placing an order for poached eggs, it did not arrive after 11 minutes. Then I reordered and the lady promised to bring it to the table. Eggs arrived after 6 minutes and by that time I had finished eating what was on my plate. I left the dining room in disgust. The flasks with the hot water (for coffee and tea) was not easy to operate - the tops which had to be pressed down was sticky and required real muscle power to make it work.

Pros: After paying for an upgrade to a room facing the sea, we became a very old fashioned room in the style of mid last century.... But the view we had was great. Breakfast was OK - certainly not on a high standard, but sufficient. Very positive is the short distance to the village.

Cons: If you are unlucky and having loud neighbors, you will have difficulties falling asleep.... Old fashioned style has also to be maintained (even better than a modern building).

Pros: The room was great only upgrade I would recommend is bigger tv and maybe more DSTV channels seeing we had our 6 year old with us. The breakfast options was amazing. More than enough variety of warm foods, fresh fruits, something sweet and very good variety of warm & cold drinks.

Cons: Honestly we enjoyed everything. There was nothing we didnt like.The staff was great and what I appreciated the most was how fresh the hotel smelled no matter where we went.

Pros: The location was fantastic!

Pros: The hotel is in the perfect location. It’s a boutique styled hotel as the name suggests and has absolutely lovely rooms. Our room had an amazing view of the sea and mountains. Breakfast was lovely also - you had a buffet of cold breakfast offerings. For hot options, you could order and it would be made especially to fit your preference. I cannot go without mentioning the how lovely and accommodating the staff were. They were there for our every needs. We would 100% come back to this hotel and highly recommend for people to visit.

Pros: Plenty of space. Great breakfast and dinner variety. Attenti e staff.

Cons: Nothing really. Met our expectations for 4 star hotel. Would have liked fresh milk in fridge for early morning tea.

Pros: Great staff and beautiful room. Fantastic. Highly recommended.

Pros: Nice location & views

Cons: Charged for cappuccino even tho we didn’t take cooked breakfast which was included

Pros: Friendly staff, beautiful room and facilities. Lots of little extra touches that we really appreciated: a bottle of wine in our room, a lovely dessert in the fridge plus cakes on offer to help yourself to in the afternoon. Lovely location opposite the cliff path. The interior is old world and stunning yet all the facilities top class.

Cons: Nothing

Pros: Great location with lovely sea views. Room and bathroom were spacious and clean. Staff all friendly and helpful.

Cons: There really needs to be a cupboard with hanging space for a dress! There were no hooks anywhere so my dresses hung on the cupboard door! Not ideal but otherwise we enjoyed our stay.

Pros: Everything :)

Pros: The room was incredibly big with a large dressing room and bathroom. Bed and sheets were good and clean.

Cons: Pool was not clean. Not a nice spot to sit on. Also the lobby/ dining room / property needs to be updated. Breakfast not spectacular. This place has a great potential, so hopefully in the future it will be modernized.

Pros: This is bar far one of the best places we have had the pleasure of staying in. The staff were phenomenal; so helpful and friendly. The breakfast was delicious. Most importantly the room was gorgeous. Spotlessly clean, fantastical furnished, quiet and peaceful. We can’t recommend this B&B enough

Pros: A lovely comfortable and clean place to stay

Pros: Staff was lovely, view broom dining room beautiful.

Cons: Very dark Room and uncontrollable bed

Pros: Our stay was fantastic, although teenage daughters room was not next to ours we were reassured by the staff about the security and staff of the safety. Breakfast was superb and we had great options. The decor was chic, tranquil and exactly what we had hoped it would be. Our daughter enjoyed her room aswell. Check in and check out went smoothly and the porter’s were kind and super helpful.

Cons: We loved everything

Pros: The food was really tasty - we enjoyed our breakfasts and had an amazing dinner as well.

Cons: We loved pretty much everything. We only stayed for 2 nights, but if we had stayed for longer then we probably would have looked for some more options on the menus. Other than that everything was perfect.

Pros: Breakfast and Staff was very nice!

Cons: The hotel did not meet my expectation at all. The rooms are big but don't have any nice features or warmth. Not the African Standard you would expect when you compare it to other beautiful furnished hotels and guesthouses. The love for the detail was definitely missing and the price is way too high for what you get. The energy is not right. I would never book it again as I even tried to cancel the booking as soon as we arrived. But the hotel did not agree to that unfortunately.

Pros: Beautiful view of the ocean, friendly staff. I really liked everything about my stay.

Cons: I know it is a bad habit but it should be a designated area for smoker.

Pros: Perfect location. Exceptionally clean. Staff were polite, helpful, and very efficient. We will certainly stay at this appt/hotel in future trips to Hermanus.

Cons: N/A Nil complaint.

Cons: We didn't find pool as advertised

Pros: Every thing else was amazing? Food, hospitality enjoyed it

Cons: We didn't have a kettle in our unit

Pros: Everything was amazing

Cons: Advise on water and if tap water is drinkable or not

Pros: This was a good place to stay as it was within walking distance of most things, was clean. Also - good to have an apartment for the family at this time, as we could self-cater. We did have breakfast, which was good - thereafter, did our own thing.

Cons: Traffic made a bit of noise at night, but not really a problem.

Pros: Great rooms

Cons: TV services

Pros: Lovely location, nice big room, comfy bed & excellent breakfast

Cons: The room could have been cleaner. Old razor found in bathroom & lamp broken. Shower leaked.

Pros: Stunning french chateau style guesthouse, amazing breakfast with stylish decor. Great location with parking too. Loved it!

Pros: We had a perfect one night stay in Hermanus. The people were friendly, the pool area great, the view amazing, and the whole lodge a very charming place. Especially the breakfast was fantastic!

Pros: Very cosy and well located.

Cons: Lots of mosquitos and the beds where rather short

Pros: The room was comfortable, the location excellent, the breakfast superb and the whole experience an extremely pleasant one. It is a most attractive property and we enjoyed sitting by the pool sheltered from the breeze.

Cons: Nothing

Pros: Well appointed and furnished facilities with excellent breakfast cafe.

Pros: Location

Cons: No cover in front of glass door. Everybody that walked past could see into our room

Pros: Location, big spacious room and fabulous breakfast

Cons: Nothing

Pros: Would have preferred 1 queen sized bed. Breakfast was excellent

Cons: Bed

Pros: Fantastic break, lovely home cooked breakfast. Very friendly, excellent recommendation for evening meal. We hope to be back in the future

Pros: The sea-facing rooms look out over the cliffs, showing off the beauty of the ocean. A stunning view to wake up to. The rooms are spacious and have black-out curtains if you want to sleep in a bit. They have everything you need from a little bar fridge, TV, hair dryer, kettle etc. And most importantly, you have privacy as each room has it's own separate entrance. It is also close to the mall, the town, and restaurants. Perfect location for people who don't have transport or don't want to drive far. And the breakfasts were amazing each morning.

Pros: Sumptuous breakfast - with a good selection. Outstanding sea view.

Pros: Excellent stay at lovely location. Very friendly and welcoming. Great recommendation for places to see and eat.

Pros: The staff here are exceptional so friendly and helpful they couldn't do enough for you. The rooms and facilities are also great. Will definitely stay again.

Cons: My only very very tiny gripe was that the pool was too hot! It was a very hot day and got in to the pool to cool off and it was like a bath. :-)

Pros: The hotel was in a great location, 10 minute walk into the centre and had excellent views. The team of staff with Nicole were great, nothing was too much trouble. Everything was spotlessly clean. Extra little touches like an iPad to use in your room were really appreciated. Would definitely return!

Pros: Wonderful staff, great breakfast, stylish interiors.

Pros: Everything was perfect - the location, breakfast, staff, bed, service stations with honesty bar and coffee on each floor, and pool all exceeded expectations. We honestly could not have been happier!

Pros: Spotlessly clean, great location, friendly and welcoming staff. Fabulous breakfast!

Pros: Perfect stay from check in to check out. One of the friendliest staffs and best equipped rooms we’ve ever experienced (and we’ve traveled to 139 countries).

Cons: Absolutely no complaints.

Pros: We were on the top floor with a wrap round balcony. The view was captivating with very comfortable balcony chairs - it would have been easy to sit there all day! Ample parking, every member of staff was friendly and eager to help in any way. The room had clean lines, fresh and bright. An honesty bar (well more like little kitchen) right outside your room with fridge, kettle, coffee machine, tea tray and glasses and the all important biscuit jar. The hotel is small but the planning of the building makes the space feel larger. Breakfasts a treat.

Cons: I can honestly say there wasn't anything to dislike,

Pros: Great place, would re book.

Cons: Nothing

Pros: Hermanus is awash with accommodation, especially outside the whale-watching season. But I would strongly recommend Sixteen on Main Street, I liked the way the rooms (well, suites) were grouped around a small garden with a swimming pool, it was like a peaceful oasis in a built-up area. The rooms are very airy, with high ceilings, so the lack of air conditioning would not be a problem on really hot days. Breakfasts were excellent.

Pros: No AC but a large fan is provided in the room. Breakfast was really good. Made to feel very welcome on arrival and during our stay. Located very close to town. Place is also very secure.

Pros: Kept rolling onto electric blanket control, why was it in bed in summer?

Cons: Air conditioning. Easy to install as bedroom had outside wall

Pros: Great rooms owner and staff were very helpful and friendly facilities excellent

Cons: Parking a little awkward when full but very secure

Pros: All we need for a few days stay is there, small pool, well maintained garden, fridge, outside furniture and secure parking in walking distance of Hermanus center. Very friendly staff. Were here for the 3rd time and will be back!

Pros: Everything was brilliant. Thank you

Pros: Very friendly and helpful staff. Superb location with view from our room out over Walker Bay where whales can be seen. Very well appointed spacious room with luxury features. We booked the Anchor room but the manager, Barry, suggested we have the Right Whale room as we were staying there 6 nights and we could then sit and watch for whales in comfort from our room when we had had enough exploring.

Cons: Nothing.

Pros: Bary the resident manager was extremely helpful and the room was absolutely superb....a great place to stay in Hermanus! Since there were few other guests in the hotel, Barry moved me to the Right Whale Room, where the bathroom was among the most amazing I have ever seen! I highly recommend the Harbour View.

Pros: Very helpful manager.Nothing was too much trouble.Felt at home.Good accomodation and breakfast.Close to cliff top walks.secure parking

Cons: Would have preferred it to be closer to town but manager offered to collect us in the evening if required.We knew the location when we booked.

Pros: The welcome we received as returning guests was really friendly from Nsley, Dijana and Jocelyn

Cons: It' difficult to find fault except for the bed in our ground level standard room(10?), was rather too firm for a good night's sleep!

Cons: WiFi was intermittent for the 24hrs we stayed, otherwise the rest of our stay was fantastic!

Pros: Yes ! All good but the huge bath in the bathroom is useless! Takes up too much room and with the water situation bathing is not on! Much better to have two sinks. Just a suggestion

Pros: Great location, really smart designer boutique hotel

Pros: The guest lodge was located next to the cliff where you had a good view over the bay during breakfast. The stuff was very friendly to help you anytime. The breakfast was very tasty and the furniture classy. We had a nice stay and and can recommemd this accomodation.

Cons: The accomodation was spotted in an enclosure.

Pros: Perfekt - the only missing thing was water in our Car when We left the hotel - the rest was perfect.

Cons: Just perfect.

Pros: Absolutely superb. Wonderful location and perfect views of the whales. Exquisite service and delicious food.

Cons: Our stay was perfect

Pros: The staff were incredibly friendly and helpful. Their service is personal and very professional. Highly recommended.

Pros: Birkenhead house exceeded my expectations in every way! We travel a lot and stay in a lot of hotels, but rarely do they meet or exceed your expectations. Birkenhead house is one of those hotels that is, in our opinion, just perfect in every way. We went there to start our honeymoon in South Africa and were not disappointed. This is our kind of hotel, 5 star service without the pretentiousness. Here you genuinely feel like you are at home. We loved that guest numbers are limited so the hotel is not really busy and you can actually socialise with other guests. Staff were incredible and friendly, where everybody knew your name, likes, dislikes and could not have done more to make us feel comfortable. Whale watching by the pool with a glass of champagne was just incredible and the wine tasting trip was just perfect, our guide was so much fun, relaxed, full of information and could not have done more for us, plus he showed me where to buy the best biltong in town! ;) We cannot wait to return to Birkenhead House!

Cons: That I didn't stay longer!

Pros: Fabulous in every respect!

Cons: Having to leave!

Pros: The level of service is exceptional.

Cons: They can’t make a good martini.

Pros: Friendly and helpful staff

Cons: Shared kitchen / was led to believe from the website that there was a separate kitchenette for each room / very disappointing to discover this wasn't the case

Pros: Spacious and the self help area was a suprising addition.

Cons: Nothing really.

Cons: The noise coming from the restaurant .