Heraklion hotels near Historical Museum of Crete

Pros: very friendly staff - highly professional and outgoing

Cons: nothing!

Pros: Excellent breakfast! Clean rooms! Very friendly personal!

Pros: delicious and abundant breakfast. extremely helpful and friendly staff

Cons: appreciate the technology of the room, but often didn't work.

Pros: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Cons: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Pros: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!

Pros: Very helpful staff, very responsive, happy to help give advice for the island and make sure you’re taken care of during your stay. Room is what you need and comfortable with the balcony. Great location for Heraklion. Close to buses and lots of restaurants and cafes.

Pros: Great breakfast, great room

Pros: Modern excellent facilities and great location.

Cons: Fairly noisy from street noise below

Pros: We stayed here for three nights and thoroughly enjoyed it. The hotel is just over three years old is modern very well equipped. We booked a club room which was very spacious, had a great shower, comfortable king bed and a coffee machine. Everything worked as it should, the breakfast was great and the staff super efficient and friendly. Panagiotis at the front desk was great and super helpful in helping us get the most out of our stay in Heraklion. The hotel is well located and within walking distance from the town centre and restaurants. Highly recommended and one of the best in Greece .

Pros: Staff

Cons: Expensive

Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Pros: Great location and nice breakfast

Pros: Absolutely live this hotel. It exceeded our expectations. Very modern room with everything you can think of there. Stuff is super caring, friendly and helpful. In any time of day or night they give the most profound advise and info. The most plentiful breakfast with Greek and European cousin. Very conveniently located walking distance everywhere.

Pros: Fully refurbished, clean, comfortable, functional, friendly staff, well located at walking distance from the heart of the city, great breakfast, and fair price! What else do we need?

Pros: The decor was amazing... Love the quotes illuminating in the room... Love the breakfast... Quiet...

Cons: Good beds but not so comfy as I expected

Pros: Very big comfy bed. Great location, right next to secure parking.

Pros: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Pros: One of the best hotel breakfasts I have ever ate! A nice view on the sea from the balcony.

Pros: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Pros: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Cons: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Pros: i liked the staff

Cons: it was excelent but no parking. you have to park in city park cost some euros.

Cons: Νot even a bottle of water in the fridge.

Pros: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Cons: I really have nothing to criticise.

Pros: Breakfast was great and the staff is friendly and very helpful

Cons: The room we had was a bit small bu that wax our only complaint

Pros: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Cons: Nothing

Pros: Everything!

Cons: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Pros: You got what you paid for.

Pros: Amazing hotel! Clean and luxurious, wonderful facilities, great pool, excellent breakfast, lunch and dinner, comfy bed, good location! Friendly staff always willing to help with a smile! Thank you so much for everything!

Cons: Notching, it was perfect!

Pros: Loved he hotel! Food exceptional ! Amazing stuff, everything is made for your comfort!

Pros: The pool is clean and huge, the breakfast is really good!

Cons: This is not a 5 star hotel! It would be a 4 at best. The staff was not friendly at check in but still not that bad as the staff at the pool! Maybe she had a bad day. The breakfast is great but again ruined by the staff who spilled half of the coffee and then just left as nothing happened... The parking does not make any sense, it is chaos. No info , no nothing! The cleaning staff must be trained better, there are flyers about how hypoallergenic everything is and then you have 2 layers of dust on everything!

Pros: Rooms were wonderful very comfortable

Cons: Hotel had confirmed, we (myself and husband) would have rooms next to our sons as requested (we need to be near our two, adult disabled sons) one twin one double booked, we were put on different floors and they gave us two doubles!! We asked to change or stay in one room but this wasn’t possible. Not happy !

Pros: Awesome stay, friendly staff, clean and upscale

Pros: Buffet for dinner and breakfast was great, staff very kind.

Cons: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Pros: Excellent quality hotel with modern interior.

Cons: A short walk to city centre. No cotton blanket.

Pros: The hotel staff is outstanding!!!

Pros: I really have nothing but wonderful things to say about our stay. They helped us with EVERYTHING! From getting transportation to and from the hotel to making sure we got breakfast before heading to an early morning ferry the staff went above and beyond to make us feel welcome. I would definitely recommend Infinity to anyone looking for a hotel that is centrally located with modern amenities.

Pros: You get what you pay for. Location is amazing for the rest it's a decent hotel. Very clean, friendly staff at reception and quiet at night.

Pros: Very friendly and helpful staff.

Cons: Poor breakfast.Need to be more various

Pros: Close to central downtown

Cons: Small shower room

Pros: Perfect location to the ferry and bus terminal. Nice provided breakfast. Good advise on where to look for food in the evening.

Pros: The staff is friendly and professional. It is great to be in the city. Good breakfast, except the orange juice. Fresh juice would have be appreciated.

Cons: Fridge 's noise, no glasses in the bathroom, no view at all.

Pros: Location is great for airport transport and Knossos bus

Cons: Acoustic is poor

Pros: Location is great and staff is really nice, friendly and professional

Cons: The NOISE ! Really noisy and what is this big green light in the room ??? I know emergency exit sign must be shown but here it’s definitely to much, it is illuminated all night long and too powerful... too bad

Pros: Nice hotel with excellent location and food break. I'm

Cons: The bed was too small for a couple. And in the kids room the AC was not working

Pros: Location was great. Walking distance to Acropolis.

Pros: This hotel is incredible. Close to the port & bus stop so easily accessible. Offers a lovely buffet breakfast. But what makes it stand out from anywhere I’ve ever been is the INCREDIBLE rooftop bar / pool, I have never seen anything like it. Absolutely out of this world! They have yummy food and cocktails on offer here until very late at night. What really made our stay that little bit more special was the lovely lady at reception upgraded on arrival to a suite which was such a nice treat after our long days travel! Only stayed for a night as we were getting the ferry to Santorini the next morning but all wished we could have stayed longer!

Pros: Great breakfast and great location in the centre of the old town and close to the port and the main bus station. Junior suite was very spacious. Rooms were quiet

Cons: Paper cups in room for making tea or coffee- not replaced without asking.

Pros: I had to book last minute as I missed my last bus off the ferry. The staff were so helpful & kind getting me sorted with a warm welcome! The bed was so comfortable! WiFi was great & roof top pool!!! Perfection! Thank you!

Pros: Friendly staff and a good location in town for our visit to Heraklion.

Pros: Great location. Pleasant walk from the ferry terminal. Helpful staff.

Pros: Great location. Room was excellent Clean Breakfast was very good

Cons: Hard bed

Pros: Great location and a good breakfast. Literally across the street from the Museum of Archaeology.

Cons: The hotel was a bit ‘dog-eared’ old carpeting, yellowed caulking around the bathtub ... It’s basically a tourist-trade hotel.

Pros: Very helpful staff. If possible than I can go the room earlier, and can stay a bit longer than the standard check-out. Unfortunately my health was not ok, so I really appreciate that I can stay longer to my room.

Cons: N/A

Pros: Its location, its facilities and the friendliness of the staff.

Pros: Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by.

Cons: No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.