Good to know
|Distance to city centre||1.0 km|
|Nearest airport||Heraklion N. Kazantzakis Apt.|
|Distance to airport||3.8 km|
|"Clean, comfortable, good breakfast"||(in 27 reviews)|
|"Great location, good breakfast."||(in 46 reviews)|
|"Parking offsite was a bit inconvenient."||(in 5 reviews)|
|"Room space was tight."||(in 9 reviews)|
|"No bacon or scrambled egg."||(in 6 reviews)|
|"The bed es uncomfortable and there was a lot of noise"||(in 5 reviews)|
Time of year
Show reviews that mention
|bacon or scrambled egg||in 6 reviews|
|bit small||in 7 reviews|
|breakfast was great||in 6 reviews|
|buffet breakfast||in 55 reviews|
|bus station||in 14 reviews|
|clean nice||in 4 reviews|
|coffee and tea making||in 10 reviews|
|desk staff||in 32 reviews|
|facilities coffee tea||in 9 reviews|
|good location||in 78 reviews|
|great value||in 7 reviews|
|heraklion||in 22 reviews|
|lot of noise||in 15 reviews|
|nice hotel||in 23 reviews|
|parking offsite||in 13 reviews|
|room was small||in 39 reviews|
|staff were very friendly||in 45 reviews|
|value for money||in 12 reviews|
I have stayed at Olympic Hotel a number of times over the past three years. I even hosted a study abroad class at this hotel. In the past I have never had a complaint. I have always been well received. This last stay I was treated in the most unexpected manner. When I arrived to the hotel in the evening the receptionist could not find my booking, this is the first time in three years this has happened to me. I was asked to show proof of my booking by searching for it on my phone. I did, I found the booking on my app, and still it took the hotel receptionist time to find my booking in their system. The accommodation was not what I expected and worst of all, the hotel staff is aware that I travel to Crete for research purposes; I accidentally left two important texts in the room along with a set of my notes and when I called to let them know they asked me to call back after they had checked in with staff to inquire if they had been found. I called back as instructed and the reply was that the texts were not found. I was very saddened and disappointed and I cannot help but suspect foul play. I became aware in the winter when I stayed at Olympic, that one of the staff members is good friends with a woman who runs tours on Crete based on minimally similar research as my own. I cannot help feeling that my treatment this time around had something to do with the friendship between this tour guide and the female managerial staff at the hotel: from my booking not being found, to my card being charged for the room (in the past the hotel has always preferred cash to card and I have paid in cash) to the books I accidentally left behind having gone missing. I will no longer be staying at the Olympic Hotel which is unfortunate because it is a good hotel with a fine breakfast provided, but I will not stand to be treated with such coldness and disrespect when I have been a continuous client over the last three years.
The staff and location
The hotel is in a perfect location with very friendly staff
Breakfast was good and rooms were clean with plenty of hot water. Location was great for access to shopping and dining and market.
Bed was a bit hard. No iron available.
2 extra beds were set up in the room as requested. No hassles with this.
Breakfast could be improved- better quality juices and some fresh fruit offered.
A stay at Hotel Olympic places you in the heart of Heraklion, within a 15-minute walk of Heraklion Archaeological Museum and Natural History Museum of Crete. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
based on 862 reviews
Things to know
- Near city centre
Policies vary by room type and provider.
Reviews about Hotel Olympic
Most popular landmarks
- Bembo Fountain 34 m
- St. Mark's Basilica 262 m
- Eleftherias Square 281 m
- St. Minas Cathedral 294 m
- Venetian City Wall 308 m
- Morosini Fountain 312 m
|Heraklion N. Kazantzakis Apt.||3.8 km|