Hat Yai hotels

Pros: the staff is nice, the room is very comfort

Cons: the lighting is dim and outside no mirror for us to make up.

Pros: Staff were wonderful. Hotel was very unique, fantastic design!

Cons: nothing

Pros: The hotel is stylish and rustic, which I like a lot. A common space is cute though I had not time to enjoy it. Toiletries are awesome (shower and hair gel). Snack bar is filled with local goodies, so authentic. The coffee shop down the lobby is a must-try.

Cons: Lighting in the room is weirdly positioned and too dim. The AC took forever to get cool, and it was not that cool mind me.

Pros: The staffs are really helpful and friendly! The best service I have ever had

Pros: The front staff all are very good and friendly.

Cons: A bit far from the centre. Need to take tuktuk which everytime will charge you 100bath.

Pros: They have an extremely helpful team that goes all out to take care of your needs and problem, whether you’re an in-house guest or a guest who has checked-out for days! As an in-house guest who stayed over on Sunday when almost all shops are closed in Hatyai - they pulled out all resources and contacts to help me with leather jacket tailoring. Lead time was extremely short as I had to leave the next morning. They got it done. When I encountered an accident as a checked-out guest, they agreed to help me without hesitation and prioritised my well-being with concern. <3 The hotel is extremely clean and beautifully designed. Location is convenient. Everything about La Pause Hatyai is nothing but amazing! I will definitely return and I highly recommend anyone who sees this to stay in La Pause Hatyai :)

Pros: Great Staff. Every of them are very friendly and nice. Welcome drinks the best same as other review too. Help guest to carry the luggage to the room.

Cons: i wish the water shower pressure need to be stronger.

Pros: We loved everything about this place: very friendly and helpful staff, design of the building, minimalist spacious rooms, large comfortable beds. Thanks to the tips from hotel staff we visited a very nice night market and had wonderful noodles in the neighbourhood. This place exceeded our expectations.

Cons: nothing. there are no minuses. other hotels should learn from these people how to treat customers.

Pros: Staff very polite, thoughtful and accommodating. Cute place, great design and photo ops. Big room and very good housekeeping.

Cons: Parking is not good during the day but at night you can find easy. The room has thin walls so you can hear everything. Many ants were on the table and got into our clothes and belongings. Faucet above the sink is too large so it splashes water all over you and the floor. Not enough light in the bathroom and many mosquitoes come in by the shower since there is no screen and wide open to the outside. Shower window needs a screen, easy fix and prevents the many mosquito bites we got.

Pros: Clean and peaceful, Staff is friendly, The rooms are well provided and practical

Cons: None

Pros: The staff and the spacoius and clean rooms.

Cons: Insufficient of toilet room

Pros: the room so clean, staff really helpfull. will be choose this hostel again if visit hatyai

Pros: The staffs is super friendly and the hostel is clean

Cons: No hair dryer

Pros: Clean and comfortable beds and facilities. Tea and coffee available at all times. Friendly staff.

Cons: A standard, good hostel experience providing all a traveller needs

Pros: I really like everything from the service and all the facilities..it really feels like at home..i love it!!!

Cons: Nothing

Pros: The staff is super nice. We rented a motorbike. But it kind of broke down on the second day. We called the staff and she picked us up with her car and got her friend to bring the motorbike to a nearby workshop. She also returned the money we used to book for the second day. Great service! The private room for 2 people is great. Great privacy. Can hear outside noises but didn't bother us too much. The room is comfortable and clean. Aircond and fan is available. Aircond in very good working condition. Bed is also comfortable. Bathroom is clean. Soap and shampoo is provided. Towel is provided. However, there are only 2 bathrooms in the building so you have to wait your turn if you happen to stay there during a fully booked time. Simple breakfast is provided. There are fruits and bread. You can refill your water too. Overall GREAT stay! :)

Cons: Nothing much.

Pros: Friendly staff

Cons: I’m scared with smile photo outside room

Pros: Good location, a gentle walk from the railway station. Helpful staff. Vegetarian restaurant at end of street, non vegetarian restaurants at other end of street.

Pros: Strategic location, cleanliness, friendly staff and did prepare some fruits and bread.

Cons: The toilet and shower room is together and there are very limited. Only two washroom for whole building.

Pros: Lee Garden Plaza just 5 minutes walk, nearby to muslim restaurants, easy access for transportation to Khlong Hae Floating and Asian Night, Greenway. Free breakfast, clean room and toilet. Highly recommended! The staff let us check in early after we arrived at 11am. Super awesome. Thanks!

Pros: Clean and value for money

Pros: The beds were really comfortable! I liked that they had free tea and biscuits and that breakfast was included.

Pros: The staffs are helpful. The simple breakfast is OK. The good location very near to the tourist attraction

Cons: The bathroom is too lousy, the bathroom door had broken, the shower is slow, no other toiletries supply. Is not suitable for family stay.

Pros: Everything fine.up to expectation

Pros: beautiful and comfort hostel for stay

Cons: the bathroom is clogged, the water cannot flow properly

Pros: Room or bed was clean enough. Staff was friendly

Cons: No lift, toilet too small, no hand soup, air-con off from 11am to 4pm. Breakfast very mediocre should not consider as free breakfast with only some biscuits and bread.

Cons: Great location and close to the train station also close to ATM, street food and more.

Pros: Good location

Cons: Cleanless toilets, no aircon in room, poor breakfast.

Pros: Bed less comfort

Cons: Nothing

Pros: Location

Cons: sound proof very bad.

Pros: Near to hawkers street n short walk to Lee gardens. Very clean and comfortable mattress/pillows. Staff very helpful. They got us a Tut-tut driver outside who is very helpful and reasonable.

Pros: First time staying in Hatyai so not really sure what to expect and don’t like to make an assessment based on a single visit. However, I believe in feedback so in summary the first impressions of Location seemed to be a bit remote, however it worked out to be very good and central and catered well for my car. The checkin was very simple and efficient, staff were helpful with clear communications. The room 602 was clean and very comfortable and had all the items you would expect in higher rated hotels. The Hotel was modern and clean throughout with security cameras everywhere which was very good. The breakfast was simple but ample to meet our needs. Checkout was as efficient as Check in with highly competent staff. Overall would most definitely stay here again and would recommend to others.

Cons: All good

Pros: Simple breakfast look nice but I didn't eat as I went to other places for food hunt. Location near happening area within walking distance.

Cons: We need to inform the reception if you need to tidy the room as they don'y clean it if you didn't inform.

Pros: The hotel is nice, clean and centrally located in Hat Yai city. Nice croissants for breakfast and walking distance to, for instance, Kim Yong market.

Cons: not much to dislike, it's just a very decent hotel with good value for money.

Pros: The staff were friendly and helpful. Room was clean.

Cons: The AC never cut off at requested temperatures, breakfast was below standard even for a 3 star hotel

Pros: 1. Clean place. 2. Friendly staff, able to speak Bahasa Melayu and English. 3. Helpful and caring staff. Assisted us in getting my mum to the hospital. 3. Rooms are big. 4. Very generous with free flow of coffee, tea, milo and mineral water

Cons: Location....far from restaurants and shopping centres

Pros: Clean

Pros: Wifj

Cons: Breakfast bad, no facility.

Pros: The Hospitality of the frontline staff, 1 word.... amazing!

Pros: the location is near to central festival, the hotel is new and clean, the room is spacious but don't have extra bed service.

Cons: There's nothing around other than Central Festival Mall. No 7-e and massage nearby.

Pros: We stay here every time we come to Hat Yai and always leave feeling so happy with our trip. Lovely clean and comfortable rooms, perfect location, and super helpful and kind staff who always go out of their way to help you with your every need :-) Thank you!!

Cons: Nothing!!

Pros: It just located next to Central Festival Shopping Mall. Great location.

Pros: Very clean & location is good because its near central festival.

Pros: I always stay here when I visit Hat Yai. Clean and super comfortable rooms, lovely helpful staff, very central location right next to shopping centre and taxi zone. Couldn’t ask for more!!

Pros: Near Central shopping

Cons: The room was big but amenities in room is not much no safety box, no slipper. The front desk staff wasn’t professional is this position

Pros: Clean, spacious room, near the biggest shopping mall in Hatyai. Very good to stay with family, friend. I like the interior at hotel lobby.

Cons: This hotel not providing iron. I think hotel have to provide easy to customer. Thank you

Pros: Good location,clean and nice staff

Pros: Nearby the shopping mall and asean night bazaar

Cons: Service and no water boiler to make hot drink

Pros: Location

Cons: The mattress hard and shower room flooded when take bath. Aircon also not really cool

Pros: Value for money, near by to town. Highly recommend

Cons: no bathtub at bathroom and no room at hotel have bathtub. but at booking.com say this hotel have bathtub.

Cons: There’s no telephone service in the room.

Pros: I like the staff there, it’s quite friendly and kind. Moreover, the location is still ok since it’s just 3mins to 7-11 Convenient store and 5mins to famous 1819 Bar. The room is extremely clean and good. We went to borrow the hair dryer and luckily we able to borrow for our 3 days stay. They also provide room cleaning.

Cons: The room cleaning service should be improve, because they only provide the basic room cleaning service. They never prepare for the in room shoes.

Pros: Cleanliness

Cons: Distance from centre

Pros: Friendly staffs and helpful. A bit far from town but easy to go around by public transport.

Cons: Non

Pros: Comfortable and cleanliness

Cons: Location a bit far away from city

Pros: hotel reserved the connecting for me as per request

Cons: tuk tuk service outside of hotel is good. friendly driver. The price charged was cheaper than other tuk tuk at the town area.

Pros: parking easy

Cons: pillow no option... too high

Pros: Good location, good service at check in. Nice room

Cons: Slow service at check out. No staff to help with the luggage.

Pros: Lovely modern clean rooms and well run.

Cons: I’d say the breakfast caters more to Asian customers. Which isn’t a bad thing, but for the money the buffet could have more variety of fruits and other foods.

Pros: The pool is fantastic: salt water, various depths. Good location: walkable to Central Mall, bus station, a number of sights.

Cons: Not the hotel's fault but one of the mornings was disrupted by a stag party right on top floor. I could use a gym if there was one. The bidet's water pressure was weak.

Pros: Helpful staff.Prompt checkout

Cons: Na

Pros: Clean room, decent breakfast, good service staff and the location.

Cons: WiFi was very poor, it used to require password given at each room, now it's open without password, so now the availability of WiFi is patchy in the rooms.

Pros: clean and comfortable room.

Cons: Provide more drinking for free. Daily 2 small bottles insufficient and with additional charges.

Cons: First of all, when I enter my room, i found the ants more than 15 ants next to the room telephone. I call housekeeping and they come with the insecticide spray! ( I just checked in and want to take a rest in the room, if they spray the ants and where I’m going be stay? With the ants inside the room and got the toxic too!!! By the way, the housekeeping just use the wet towel clean the table and the telephone and leave the room with her word “sorry”. In the morning, my arm have an effect from the ants. Second, (i book 2 rooms, one for me and 1 for my parent), after i have dinner, I went to the lobby to request another key card which is they provide us only one key card per room when I checked in, the staff said “we run out of the key card, only way is they will open the room for me by using the master key from housekeeping and You have to come and request here only.” means, every time that I would like to enter my parent’s room while my dad was sleeping I have to going down to the lobby and going up again with housekeeping! (Which I can not call from the room next door cos they need me to identify myself !!!) The manner of the staff in the breakfast place was so bad, one of them hits me and walk passed me with out any “sorry, apologies”,

Pros: Breakfast is .very nice with much varieties. The hotel lobby is well decorated. All the staff in the reception counter are nice and helpful.

Cons: A minor defect is there is no hooks or or hangers to hang clothes in the bathroom after washing clothes for a long stay in the hotel.

Pros: Double Bed is very big n comforable

Cons: Not so noisy n near shopping center.

Pros: location

Cons: got sleep bathtub. no standing bath place. not convenient to older or kids

Pros: Good location

Cons: Nil

Pros: Location was good. Room was clean and comfortable. Walking distance of Lee Gardens. Was very noisy when people walked past the room.

Cons: Better soundproofing of rooms.

Pros: Easy to assess to restaurants and shopping

Cons: None

Pros: The Hotel staff reception, bell boy all are very friendly and helpful. Excellent

Pros: location is fantastic. near to all places of shopping, eating and leisure

Cons: nothing

Pros: Good location

Cons: Checķ in time

Pros: Good location , staff good service with smiley

Cons: Can listen sound outside when in room

Pros: Staff was courteous and very friendly

Cons: The air conditioning was not very good Feel very hot and humid despite making calls for room service for technical assistance

Pros: The hotel staff are friendly and the hotel room is big. The hotel provide shutter service for us when we asked if there is any shortcut go to Makro which is extremely helpful. Other than that, the hotel also provide pick and drop service from/to Central Festival Hatyai & Asean Night Market.

Cons: The location are distance from all the main attraction (eg. lee garden plaza, food, massage shop) you must travel by grab/tuktuk/car. In our case, we use grab and it usually will take more than 8 min of waiting time for the grab travel to the hotel.

Pros: Big and spaces and value for money

Cons: Extra charge for dirty towel.. Deduct from deposit

Pros: The hotel quit new and clean.

Cons: The front desk receptionist hard to communicate and not friendly. The room also got smell especially washroom.

Pros: Great bed. Big room. Comfortable. Near the Central Festival and Night Bazaar.

Cons: Need more shuttle car and mybe a car for a family. The staff need to learn more to speak in english.

Pros: The location is out of the busy town. is queit and not noisy . I like the free shuttle to nearby shopping mall and night market . The breakfast is good and cheap. WIFI is strong.

Cons: No coffee and tea pack for hot drink , only drinking water. Room sound proof not good

Pros: Cleanliness and good service

Pros: The bed comfy

Cons: No iron

Pros: Thank you all the staff of Smart Hotel

Pros: Clean

Cons: We go 4 person and book one room with a big bed king saiz but staff tell us u cannot stay with 4 person and have to pay extra 400bath to add single bed,or else you must open new room..we go there not stay in the room for all days..we only sleep at night only and morning we go out..so rude!!! No iron! However the staff man who is driver is bery good and helpful.but not staff counter very rude!

Cons: Quick far from city. Room very clean and comfy.

Pros: Coffee Shop Location

Cons: Bathroom was not clean

Pros: Really bad receptionist. Unhelpful. Ask to book outside massage because of my back pain she say ok then ask me to ask security. But he not speak English. Then everything or question made me feel I disturbed. On arrival she pretend to not have my booking and did not even check on computer. I will not come again next time

Cons: Reception very bad

Pros: The rooms are big, clean and comfortable. Just the floor is a bit slippery. :)

Cons: The walls are quite thin. We could hear people closing the doors and talking.

Pros: The check-in process was smooth, the room is clean, neat and comfortable. This place is perfect if you prefer to stay a bit far from the center as I had a quiet night and peaceful sleep. It was a very pleasant stay and I would definitely recommend this place to others.

Cons: The smell of the room, it smells like antiseptic.

Pros: I'm very satisfied with amenities inside every room. Three times check in here

Cons: Staircase from car park to lobby. Should provide elevator. Not suitable for elderly

Pros: Room is clean

Cons: If they could give some hand towels , and make the toilets brighter

Pros: Cleanliness & provide parking area

Cons: No

Cons: Housekeeping not clean my room

Pros: A quiet surrounding and nice place to relax. Very Convenient to engage a Thai cab call “Tuite-Tuite”

Cons: Breakfast is ok but there is a room for improvement.

Pros: breakfast was very simple and nice. It was a nice n clean hotel with lots of parking lots.

Cons: if there's a swimming pool would be even better

Pros: Room was big, early check in, staff, facilities

Cons: -

Pros: Nothing.

Cons: Bad facility. Air conditioning is not cold at all. After complaining also didnt respond.

Pros: rrendly staff

Cons: i wanted to check out 1 pm but they want to charge extra even hotel was nearly emty, and when i was having breakfast i of hotels senior staff set down near mirror and start plugging out gray hairs on table in breakfast room . absolutely was disgusting

Pros: Good breakfast serving...ample car park facilities. there Is this superb chinese restaurant tor huad (google map) just around the corner. hotel offer rental of motorcycle for 400 baht perday

Cons: sound proof Is poor..... noise from the corridor

Pros: FAir rate

Cons: There is no food stalls or 7-eleven near the hotel

Pros: Cleanliness and comfort

Pros: The bed was comfortable Bolcony view was nice

Cons: The toilet was smelly Water pressure from shower was too low

Pros: Near town

Cons: Nope

Pros: Clean and basic room

Cons: A bit far from Lee Garden

Pros: Good location, clean, resturant down stsirs and a minimart.

Cons: The hotel is noise, so if you are a light sleeper it is not great. You can hear everyone walking as the sound travels through the floor. The toilet paper did not get refilled in our 4 night stay.

Pros: Location is good, close to night markets & lee garden walking street (not walking distance, can get tuk2). No kettle in room, but hot water available near reception. The hotel has universal plug point so any type can be use without adapter.

Pros: The reception was very good n friendly. The hotel is clean.Value fir money

Pros: the staff is very friendly and helpful.. the room is quite big and very comfortable.. the price also affordable.. really worth it.. im very satisfied..

Pros: Clean and comfortable

Cons: Little bit far from 7e and town

Pros: just accommodated myself.

Cons: The options are limited & not meet my expectations.

Pros: the environment was great

Cons: The location maybe ? A lil far from the town area ( around lee garden there)

Pros: My room was quite ok

Cons: Nothing much, I suppose, guess the refurbishment isn’t complete yet

Pros: We need extra pillows and the staff was generous to provide us our need.

Cons: All Good

Pros: All in good .. I’m taking two super deluxe room 3rd n 6th floor .. 6th floor all in good.. but 3rd floor need improve

Cons: 3rd floor is for my parent n they got mosquito bites n the kettles is damaged.. water smelly n dirty after afternoon .. anyway 6th floor don’t have this kind of problem... just hope that you all can improve it ..

Pros: I like the location of the hotel as it's just opposite a shopping mall. Easy access to night market. I like the hotel breakfast buffet. The staffs are friendly too..

Cons: The hotel only provide 2 bottles of mineral water, if you need more, have to pay.

Pros: the room is ok

Cons: the hotel can't accept the visa credit card for deposit

Pros: The breakfast is good. Location right opposite central festival hatyai.

Pros: The hotel is good and meeting expectation. The restaurant named "Bottega" is good and the price is reasonable. Recommended to all.

Cons: Nil

Pros: Nice location. Near to Central Festival Mall and Asean Night Bazaar. Very clean hotel and great bathtub.

Cons: No iron provided. Despite i check in on time at 2PM, my room was not ready, had to wait almost 30 minutes and then when its ready, the room was smell really bad. A bit turn off.

Pros: Comfortable bed

Cons: Small room space

Pros: Easy communication with receptionist.

Cons: The room is a little bit smelly.

Pros: The aircon is nice and new. It's easy to find good food around the area. I didnt expect much because it's quite the cheapest one. By the way, it's quite nice at this price.

Cons: The towels we got on our first day are quite dirty. There a visible stain and the color is like blood. It's quite creepy. However, we asked for the new ones. The reception staff isn't that friendly to us. She was quite fussy. We got double bed but we booked for twin bed.

Pros: The price, d location with nice food & restaurants nearby, the lobby, the strong shower and fast WiFi in d rooms. Generally clean except d balcony. Easy communication with d staff. They could speak some English, Bahasa Melayu & Chinese.

Cons: D bed cos d pillows and mattress especially is already uneven. D room & lift was a little too small.

Pros: The room ok with balcony view,

Cons: The staff not to friendly time me check in, but the staff is ok time im check out, the top room, i cant to conmect with the wifi and should provide more soap and shampoo in the toilet

Cons: Bathroom not clean and staff very rude.. Nvr change water bottles and nvr give extra bottles...

Pros: The location of the hotel quite good. Not too far from tourist spot. And the staff was friendly and let us checked in early.

Cons: Tv is not connected to any channel. So no entertainment.

Pros: Room rate

Cons: Staffs not so much smile

Pros: reached earlier than expected and the staff could get us the room

Pros: Staffs inside are friendly. Explain the check in procedure for us very patient. Besides,their lobby and room is clean.

Cons: No lift. We are come with children, no lift we have to take all the luggage by stairs. And the room are small.

Pros: Nothing.

Cons: The aircond leaking.The room got the strong smoking smell once we enter the room. The bed got ants. Very uncomfortable stay. No more room change to us because is fully booked.

Pros: Friendly staff

Cons: Don’t find anything wrong

Cons: The hotel room lighting is too dark. Myself prefer brighter lighting.

Pros: The bed extra comford.

Pros: Quiet and relax place. Good to stay

Cons: A lot of Ants inside the room. And my friend room as well

Pros: Perfect location and amazing huge & comfy bed! The room smelled great and we were provided every morning with new soap, coffee and toilet paper. In case of "do not disturb" sign staff left everything outside the door.

Cons: There were some ants going around although we were staying at the second floor; hotel charged 50 bath for using the hairdryer; the sink had a weird drain that closed by itself without possibility to keep it open while using water and it was located in the small balcony rather than the bathroom; staff at the reception was not available for check out (I had to leave the key to the cleaner.

Pros: Nothing

Cons: Air-conditioning not work.They set fan in room no fix no out off order all night hot can't sleep

Pros: Bed super comfy. Location is the best!

Cons: Have stinky ants BUT overall still THE BEST AND SUPER VALUE HOTEL!

Cons: Very hard to find the location

Pros: I like the counter lady which she helped us to book a tuk tuk from hotel to bus station at 6.30am in the morning. Despite she dint speak English and we have some communication problem, she is willing to help us while we are some sort of chick and duck talk. The hotel is near to 2 7/11 shops which we find very convenient for us to buy medicine and alcohol. It is within 10min walking distance to lee garden plaza and Kim Yong. However it is 30min walk to ASEAN night market and greenway night market and bus station. I will recommend the travellers to stay in hotel nearer to ASEAN night market despite stay in this area due to nothing much to shop or walk around at night. Tuk tuk cost 80-100 baht from this hotel to greenway night market. Finding a tuk tuk is easy if you have the money but for budget traveller is constraint in your wallet. Along the hotels there are a lot of shops selling food, dresses , shoes and cafes for coffee and milk tea. For a second time traveler like me I feel a bit boring walking along the road again. So next time I will explore the asean night market area.

Cons: The room is a bit dim. I could like it better if the lighting is brighter. It is a big room for me and my sister. The reception area smells like rotten food because the counter lady and the children sleep overnight there. They could have take care of the hygiene for the workers. I prefer the location in the asean night bazaar which is more happening at night.