Prices are in New Zealand Dollars.

Crystal Hotel Hat Yai

327 Kanchanavanich Road Songkhla, Hat Yai 90110, Thailand
+66 74 439 583

rate per night


based on 192 reviews
Crystal Hotel Hat Yai - Hat Yai, Thailand
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Provider Nightly total

Good to know

Distance to city centre 2.1 km
Location rating 8.2



Deluxe rooms


Bed type
Nightly base price
$87 per night



Traveller rating


Time of year

Traveller type

Show reviews that mention

airport pick in 8 reviews
breakfast is very good in 26 reviews
central festival in 9 reviews
cold fried eggs in 9 reviews
food is delicious in 10 reviews
good location in 22 reviews
hangers to hang your clothes in 12 reviews
hat yai in 3 reviews
new side of hotel in 31 reviews
nice bed in 17 reviews
room is clean in 9 reviews
shopping mall in 18 reviews
sleepers in 2 reviews
staff are friendly in 36 reviews
taxi and tuktuk in 3 reviews
value for money in 7 reviews
  • Excellent
    Jan 2020

    Its new and strategic. The location is in front of Central Festival Mall. Walking distance to Asean Bazaar Night Market and Greenway Night Market. Easy to walk for food hunting. The bed is comfort and all the decoration looks new. Hotel deposit is 1000bath and will be returned during check out.

    For breakfast there are bit simple and varienty. For Muslim you can have a bread, vegetable, coffee, fruits and soft boiled eggs.

  • Okay
    Jan 2020

    ok but hope more variety

    insufficient facility such as cabinet and etc..

  • Excellent
    Dec 2019

    Booked the Deluxe King Suite with bath tub (Room 2501). Location was ok as it is near to the central festival mall. Room was spacious as advertised, clean and comfy. Thank you for allowing me and my mom to check in early, like super early. I really appreciate it. The swimming pool is nice tho I don’t have the chance to use it as I didnt bring my swimming suit. The ambience and decoration of the hotel was excellent. So pretty and suitable for wedding. Breakfast selection was ok, not sure if it’s halal or not. But I dont worry much on that coz I can modify my breakfast from just plain salad to a nice egg burger. Hahahahahah. Maybe in the future you can apply a halal cert, I’m sure people will love it. Majority staff was friendly, but some not. I’ll tell my story below. But overall, I like how I spent my money for this kind of accomodation. Male staff at the lobby was helpful when I said I cannot use the shower at the bath tub, within 5 minutes, there are supporting staff to assist me. (All my review is solely based on a true incident, you can check from your cctv if you want to give credit to the involved staff)

    The advertisement showed the room is a soundproofing room, and please don’t trust it. It was so noisy. I can hear the whistle sound and I think it is from the parking downstairs. That happen on my first night there. On the 2nd night, I am not sure where the loud music comes from. It sounded like a party was going on. I don’t think it is reherseal for the new year celebration at Festival so I am sure it comes from the hotel itself. But I didn’t make any complaint to the staff as I was so tired and once I doozed off, the loud music is not a problem anymore. Hahahaha. The staff at the front counter, a lady and not quite sure the name, I asked her if she can call tuk tuk for me to go chabura dimsum, and she did not know where it is so she reject me just like that and ask me to ask tuk tuk driver and she said if I walk outside, there will be tuk tuk waiting there. Ok, so i went out while still google-ing how to go the chambura dim sum. Waited there for few minutes still nothing. Not even 1 tuk tuk pass by. Went inside lobby back and ask again, I can’t find any tuk tuk. Now she changed her facial expressions and ask me to go festival mall. And wallah, lots of tuk tuk here. To the lady, talk nicely to people, I love your beatiful country, even if you don’t know where is the place I am going, guide me to correct path. No need to make face. me. (All my review is solely based on a true incident, you can check from your cctv if you want to give advise to the involved staff)

  • Good
    Dec 2019

    The property was clean and decent place to stay at Hatyai.Very close to all shopping place.Restaurants for closeby too.

    Few things that I was not satisfied is the room don’t have a proper place to hang clothes.Staff was friendly but not really helpful. We’re 5 family members to accomodate in 2 rooms and the room policy was only two members in a room so we was asked to pay an additional of 700thb for the additional guest I was happy to pay but the hotel didn’t wanted to provide an additional bed for the price the charged when I asked they said ,that policy goes to every other hotels in hat yai too.I regret paying the additional 700thb with no additional bed was not given.I have stayed in other hotels too in Hatyai they have provided bed and breakfast for the penalty fee but this hotel doesn’t .

  • Good
    Dec 2019

    Nearest to Central Festival Hat Yai.

    The Hot shower was NOT HOT, even when I turn to the maximum temperature!!!

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With a stay at Crystal Hotel Hat Yai, you'll be centrally located in Hat Yai, within a 5-minute drive of Central Festival Hatyai and Songkhla Nakarin University. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.0 Excellent

based on 192 reviews









Things to know

  • Professional service
  • Clean rooms
  • Clean hotel facilities
  • Great shopping

Check in


Check out



Policies vary by room type and provider.


Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Beauty salon
Express check out
24-hour front desk
Airport shuttle (surcharge)
Free parking
Designated smoking area
Storage available
Laundry facilities
Child pool
Pets not allowed
Wedding services
Cable or satellite TV

FAQs when booking at Crystal Hotel Hat Yai

Where is Crystal Hotel Hat Yai located?

Crystal Hotel Hat Yai is located at 327 Kanchanavanich Road Songkhla, 2.1 km from the centre of Hat Yai. Makro Wholesale Store is the closest landmark to Crystal Hotel Hat Yai.

When is check-in time and check-out time at Crystal Hotel Hat Yai?

Check-in time is 14:00 and check-out time is 12:00 at Crystal Hotel Hat Yai.

Does Crystal Hotel Hat Yai offer free Wi-Fi?

Yes, Crystal Hotel Hat Yai offers free Wi-Fi.

Does Crystal Hotel Hat Yai offer free parking?

Yes, Crystal Hotel Hat Yai offers free parking.

Does Crystal Hotel Hat Yai offer free airport shuttle service?

No, Crystal Hotel Hat Yai does not offer free airport shuttle service.

How far is Crystal Hotel Hat Yai from the airport?

Crystal Hotel Hat Yai is 12.1 km from Hat Yai. Crystal Hotel Hat Yai is 89.4 km from Alor Setar.

Can you bring pets to Crystal Hotel Hat Yai?

No, pets are not allowed at Crystal Hotel Hat Yai.

Does Crystal Hotel Hat Yai have a pool?

Yes, Crystal Hotel Hat Yai has a pool on-site.


Crystal Hotel Hat Yai - Hat Yai - Building All photos (1)
Crystal Hotel Hat Yai - Hat Yai - Building Building (1)


Most popular landmarks

  • Makro Wholesale Store 399 m
  • Hat Yai City Passenger Terminal 0.5 km
  • Diana Shopping Complex 1 km
  • Red Mountain Driving Range 1.2 km
  • Tee Off Driving Range 1.4 km
  • Tesco Lotus 2 km

Getting Around

Hat Yai 12.1 km
Alor Setar 89.4 km

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Crystal Hotel Hat Yai