Good to know
|Distance to city centre||3.5 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||21.8 km|
|"The hotel staff are excellent."||(in 79 reviews)|
|"Exceptionally friendly staff always ready to help!"||(in 10 reviews)|
|"Room was big and clean."||(in 19 reviews)|
Time of year
Show reviews that mention
|arrange airport||in 9 reviews|
|breakfast for the included||in 36 reviews|
|cathedral minutes||in 13 reviews|
|central location||in 67 reviews|
|double bed||in 15 reviews|
|double room||in 41 reviews|
|feel at home||in 11 reviews|
|friendly staff||in 125 reviews|
|halong bay||in 5 reviews|
|initial problems||in 2 reviews|
|kiem lake||in 4 reviews|
|light shining||in 4 reviews|
|old quarter||in 13 reviews|
|overnight stay||in 19 reviews|
|willing to help||in 10 reviews|
We liked everything, the staff was incredible and very helpful. Ana specially. Highly recommend it
Stay here for the staff! The staff will help you with your stay start to finish. They helped book our bus to Cat ba and even coordinated a lot of things via WhatsApp when we had issues. Our trip to Vietnam was great because of the people here. It could have been a real disaster.
Locations is great, directly in downtown near cathedral. Room was ok. AC worked. In the bathroom the light was not working and they changed it immediately upon request. Staff was nice, giving us a lot of instructions about what to see. For breakfast you could order eggs (varieties) or you there was some bacon/sausage, toast and fruits options.
The quality or the room was not value-for-money (for 30$/night), although there was nothing wrong with the room. Maybe prices could be lower. Because of the weather we wanted to change plans a little and they were not flexible. As other hotels in Vietnam they offer tours and get frustrated when you don’t book through them.
Location. That we were refunded two nights of our stay.
We were greeted in a very friendly manner on arrival. We booked in to the honeymoon suite for three nights. Immediately after being shown to our room we noticed the room did not seem very clean - cigarette ashes on couch in room, water leakage behind toilet, overall feeling of grime, especially in bathroom. However the bed sheets did look clean. The door to the cupboard which held the fridge was broken at a haphazard angle. We immediately went downstairs and notified front desk. She said that they would look at moving us to a higher room in building tomorrow. We clarified the room not clean. She said nothing she could do until tomorrow. We inquired about staying at another Splendid star hotel as there were many on the info sheet but she said not possible. We went out for the eve and came back and realized the sink was leaking all over floor due to issue with drainpipes, the fridge was leaking on floor, and water gun behind toilet leaking. We notified new front desk person and he jammed something in drain to hold it open and placed large bucket on top of the pool of water under sink and said he could fix everything tomorrow. We then requested to check out tomorrow as the honeymoon suite was not as described on booking.com. He said he would speak with manager and was very apologetic. At 6:45am we were awakened with some sort of drilling and hammering to the building or neighboring property that lasted for 2 hours. We then went downstairs with our bags and the other staff member gave us a refund, apologized, and booked into a lovely hotel nearby. It was very disappointing as lots of good reviews online for this hotel and it was recommended by a friend who had enjoyed stays in the past.
The staff were flawless. Available to our every need. Ha, Tom and Duc especially.
Building works next door that never let up from 6am to at least Noon. Staff moved us to a sister hotel and were incredibly accommodating. Would go back in the morning if the building works weren't there
With a stay at 7S Hotel Splendid Star Boutique in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 6 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 479 reviews
Things to know
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
FAQs when booking at 7S Hotel Splendid Star Boutique
Where is 7S Hotel Splendid Star Boutique located?
7S Hotel Splendid Star Boutique is located at 19 Au Trieu in Hoàn Kiếm District, 3.5 km from the centre of Hanoi. St. Joseph Cathedral is the closest landmark to 7S Hotel Splendid Star Boutique.
When is check-in time and check-out time at 7S Hotel Splendid Star Boutique?
Check-in time is 14:00 and check-out time is 12:00 at 7S Hotel Splendid Star Boutique.
Does 7S Hotel Splendid Star Boutique offer free Wi-Fi?
Yes, 7S Hotel Splendid Star Boutique offers free Wi-Fi.
Does 7S Hotel Splendid Star Boutique offer free parking?
No, 7S Hotel Splendid Star Boutique does not offer free parking.
Does 7S Hotel Splendid Star Boutique offer free airport shuttle service?
No, 7S Hotel Splendid Star Boutique does not offer free airport shuttle service.
How far is 7S Hotel Splendid Star Boutique from the airport?
7S Hotel Splendid Star Boutique is 21.8 km from Hanoi Noibai. 7S Hotel Splendid Star Boutique is 93.9 km from Haiphong Catbi.
Can you bring pets to 7S Hotel Splendid Star Boutique?
No, pets are not allowed at 7S Hotel Splendid Star Boutique.
Does 7S Hotel Splendid Star Boutique have a pool?
No, 7S Hotel Splendid Star Boutique does not have a pool on-site.
Reviews about 7S Hotel Splendid Star Boutique
Most popular landmarks
- St. Joseph Cathedral 84 m
- Hoa Lo Prison Museum 0.4 km
- Hanoi Old Quarter 0.4 km
- Hoan Kiem Lake 0.4 km
- Thang Long Water Puppet Theatre 0.6 km
- Vietnam Women's Museum 0.7 km
|Hanoi Noibai||21.8 km|
|Haiphong Catbi||93.9 km|