Value for money
Distance to city centre
Distance to airport
|"Extremely attentive and friendly staff."||(in 54 reviews)|
|"Great value for money"||(in 5 reviews)|
|"Excellent servis,great breakfast and fanatastic location."||(in 38 reviews)|
|staff were always polite||in 103 reviews|
|excellent and the location||in 82 reviews|
|breakfast was good||in 56 reviews|
|new hotel||in 44 reviews|
|old quarter||in 25 reviews|
|rooms big||in 20 reviews|
|hanoi||in 19 reviews|
|value for money||in 18 reviews|
|room without window||in 9 reviews|
|vietnam||in 5 reviews|
|little pricy||in 4 reviews|
|location quiet||in 4 reviews|
|tub or bath||in 4 reviews|
|kiem lake||in 3 reviews|
|exchange currency||in 2 reviews|
The staffs are good and friendly. Even though there was slight miscommunication during the execution of the tour we booked with the hotel but the manager resolved it in a proper manner and promptly. Overall, we enjoyed our stay in hanoi.
The bed was the best I've ever slept in ...
They advertise an indoor pool which they do not have
The hotel is very cetrally located in the heart of Old town. I should also say that it is a bit hidden. Everybody nows the street it is on but for some reason the street is not on google maps. Clean and quiet rooms definetely value for money. A number of places that one can hang out and have a few drinks. Friendly staff.
Given the wrong room and not informed about it until i realised.
Room fully renovated and clean. Nice furnitures. Well located nearby the lake in a peaceful street of the old town. Free internet access.
Breakfast a bit essential. Internet connection sometimes down.
Staffs are very kind and helpful. They always help you and provide a good advice.
Just a location and surrounding area that is negative. Other than that, everything is quite impressive.
A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hang Gai Street. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 245 reviews
Value for money
Policies vary by room type and provider.
Imperial Hotel & Spa is located at 44 Hang Hanh Street in Hoàn Kiếm District, 3.8 km from the centre of Hanoi. Hanoi Old Quarter is the closest landmark to Imperial Hotel & Spa.
Check-in time is 14:00 and check-out time is 12:00 at Imperial Hotel & Spa.
Yes, Imperial Hotel & Spa offers free Wi-Fi.
No, Imperial Hotel & Spa does not offer free parking.
No, Imperial Hotel & Spa does not offer free airport shuttle service.
Imperial Hotel & Spa is 21.6 km from Hanoi Noibai. Imperial Hotel & Spa is 93.8 km from Haiphong Catbi.
No, pets are not allowed at Imperial Hotel & Spa.
No, Imperial Hotel & Spa does not have a pool on-site.